My first step is to go into Safe mode, but whenever I do, the computer begins loading the drivers (as usual) until it prompts me to press enter to continue loading "SPTD.sys". Whether I press enter or not, the windows error bluescreen comes up stating:
"A Problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart yoour computer.
*** STOP: 0x0000007B (0xF7BA5528, 0xc0000034, 0x00000000, 0x00000000)"
I'm not very technical, so with previous viruses, I have literally followed everything a tutorial has given me, so I have no idea how to get around this.
Could someone help? I'll post more info if needed! Thank you!
*Moderator Edit: Moved topic from XP to the more appropriate forum. ~ Queen-Evie*
Edited by Queen-Evie, 22 August 2012 - 07:34 AM.