Please do the following:
download
Farbar Recovery Scan Tool and save it to a flash drive.
Plug the flashdrive into the infected PC.
Enter
System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:- Restart the computer.
- As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
- Use the arrow keys to select the Repair your computer menu item.
- Choose your language settings, and then click Next.
- Select the operating system you want to repair, and then click Next.
- Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:- Insert the installation disc.
- Restart your computer.
- If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
- Click Repair your computer.
- Choose your language settings, and then click Next.
- Select the operating system you want to repair, and then click Next.
- Select your user account an click Next.
On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt[*]Select
Command Prompt[*]In the command window type in
notepad and press
Enter.
[*]The notepad opens. Under File menu select
Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type
e:\frst.exe (for x64 bit version type
e:\frst64) and press
Enter Note: Replace letter
e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click
Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press
Scan button.
[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:
services.exe[*]now press the
search button
[*]when the search is complete, search.txt will also be written to your USB
[*]type exit and reboot the computer normally
[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)[/list]