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Build 7601 Copy of Windows Not Genuine


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#1 valerie586

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Posted 27 July 2012 - 10:48 PM

I have a Dell D630 that originally had Windows XP Professional.
I bought it refurbished with Windows 7 64 bit and the seller swears it is genuine copy. I have been using the computer for 5 months and all of a sudden this message appears.
Any help is appreciated.

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#2 noknojon

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Posted 28 July 2012 - 12:18 AM

Hi -
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker! See Below for examples -
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Thank You -

#3 valerie586

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Posted 28 July 2012 - 12:46 AM

The COA says Windows XP Professional.

Here is the report:



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3488A1DE-3EE8-487C-8CF0-B785BC1C6F3F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80070002]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3488A1DE-3EE8-487C-8CF0-B785BC1C6F3F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-3722292830-3493549909-1714080792</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20070723000000.000000+000</Date></BIOS><HWID>6E843F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>E921CE0A68D86</Val><Hash>0728ADv/ws291/6drexLfQv1tnQ=</Hash><Pid>89409-707-9883293-65843</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows® 7, Professional edition
Description: Windows Operating System - Windows® 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-1033-7600.0000-0862012
Installation ID: 005374122996010724253381787586455534342550953530676833
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7TP9F
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 4
Trusted time: 7/27/2012 11:45:01 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000080
Event Time Stamp: 6:25:2012 07:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppwinob.dll


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJTiD6eE/JBGgzwMiHp6y7zXkIWCAzqJCBsqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
MCFG DELL M08
ASF! DELL M08
SLIC HPQOEM SLIC-WKS
TCPA
SSDT PmRef CpuPm

#4 Union_Thug

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Posted 28 July 2012 - 02:44 AM

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP


I'm certainly no expert on the matter but it doesn't look good IMHO. Your laptop is a Dell model circa 2007 & the Key is for an Acer/Gateway/Packard Bell :blink: OEM_SLP Keys can only be used on the machine with which they were originally installed.

[attachment=127403:7oem.PNG]

http://d-fault.nl/Keys.aspx
http://forums.mydigitallife.info/threads/10370-Windows-7-OEM-SLP-Key-Collection



Google search for Windows Product ID: 00371-OEM-8992671-00004 :whistle:

Edited by Union_Thug, 28 July 2012 - 03:15 AM.


#5 noknojon

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Posted 28 July 2012 - 03:36 AM

I bought it refurbished with Windows 7 64 bit and the seller swears >> Up to this part I believe, beyond that .......... ???????
I do tend to generally agree with Union-Thug on most of the output from the test -

?? Licensing Data-->
Software licensing service version: 6.1.7601.17514
File Scan Data-->
File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80070002] ??

Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE

Right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

chkdsk /r and hit the Enter key. (note the space between k and /)

You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk can take a 1 to 2 hours depending on the size of the drive, so be patient, and let all 5 stages finish

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

Then run the SFC -System File Checker - Instructions
Click on the Start button type in the Search box

CMD.EXE

Right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up

At the Command prompt, type sfc /scannow (note the space between c and /) and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

You can re-post another MGADiag report (as from Post #2) along with details of any error messages encountered.

Thank You -

#6 hamluis

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Posted 28 July 2012 - 03:43 PM

<<I bought it refurbished with Windows 7 64 bit and the seller swears it is genuine copy.>>

The fact that you claim to be the owner...does not excuse you from any responsibility that might accrue regarding legality of license.

The system appears flagged an illegal...you need to revalidate after a clean install (since Dell didn't install Win 7) or whatever means is feasible.

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This topic is now closed. If you wish to contact me, please do so via PM.

Louis




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