Possible Rootkit Infection C:\Windows\Syswow64\InfDefaultInstall.exe and C:\Windows\Syswow64|runonce.exe
Posted 26 July 2012 - 07:44 PM
I'm in desperate need of help. Though I'm not very computer savvy, I have removed viruses from my computer in the past. As a result, I have the program rkill (which I obtained through Bleeping Computer on my computer), and I usually run it once a day to ensure my computer isn't infected. Since yesterday afternoon, rkill has detected two items. I've run Cure It from Doctor Web, Malware Bytes, TDSS Killer from Kaspersky, as well as the ESET Online program to no avail. Malware Bytes did locate one type of adware and TDSS showed 5 suspicious items,all of which I attempted to either delete or place in quarantine. However, each time I restart my computer, rkill shows one of two of the following items: C:\Windows\SysWOW64\InfDefaultInstall.exe and C:\Windows\SysWOW64\runonce.exe
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Posted 27 July 2012 - 08:01 AM
Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.
If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
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Posted 31 July 2012 - 07:45 PM
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We need to see some information about what is happening in your machine. Please perform the following scan again:
- Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
- Double click on the DDS icon, allow it to run.
- A small box will open, with an explanation about the tool. No input is needed, the scan is running.
- Notepad will open with the results.
- Follow the instructions that pop up for posting the results.
- Close the program window, and delete the program from your desktop.
Information on A/V control HERE
We also need a new log from the GMER anti-rootkit Scanner.
Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.
Please first disable any CD emulation programs using the steps found in this topic:
Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:
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Posted 05 August 2012 - 07:50 PM
I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.
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