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Windows Command Processor keeps asking for permission


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12 replies to this topic

#1 jordy0721

jordy0721

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  • Local time:03:56 PM

Posted 13 July 2012 - 07:31 AM

Hi, I have Windows 7 64bit and I keep getting a window opening saying "do you want to allow the following program to make changes to the computer" If you click "no" it just comes up again instantly It says the program is called "Windows command processor". It says the program location is "C:\\windows\sysWOW64\cmd.exe" "/C""C:\users\USER\appdata\local\temp\jldqwjbdythwpugx.exe" admin, if that helps! Also somthing has been added to my startup folder as soon as this started happening. I have done a full system scan with Malwarebytes which picked up and removed 2 things, however the problem is still here. Whatever is causing this is really anoying as it won't let me open my Sophos anti-virus, also it won't let me on most web pages. I have run DDS and here are the results, I would really apreciate any help towards getting this problem resolved, thanks in advance!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_29
Run by Jordan at 12:53:16 on 2012-07-13
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.4091.1941 [GMT 1:00]
.
AV: Sophos Anti-Virus *Enabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Enabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files\Tablet\Pen\Pen_TouchService.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\Explorer.EXE
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\XSrvSetup.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Zoom Wireless-N USB\Common\RaRegistry.exe
C:\Program Files (x86)\Zoom Wireless-N USB\Common\RaRegistry64.exe
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Users\Jordan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
C:\Windows\system32\svchost.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Windows\system32\svchost.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Jordan\AppData\Local\Temp\jldqwjbdythwpugx.exe
C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\consent.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
uRun: [Spotify Web Helper] "C:\Users\Jordan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [RdiSuhyw] C:\Users\Jordan\AppData\Local\jaqgkesg\rdisuhyw.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
StartupFolder: C:\Users\Jordan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Jordan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\rdisuhyw.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
LSP: C:\ProgramData\Sophos Web Intelligence\swi_lsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{4E9665BE-9122-4995-B461-FA122F7DFDA4} : DhcpNameServer = 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
AppInit_DLLs: C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Sophos Web Content Scanner: {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
mRun-x64: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
AppInit_DLLs-X64: C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jordan\AppData\Roaming\Mozilla\Firefox\Profiles\qqvaxoq7.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\TabletPlugins\npwacom.dll
FF - plugin: C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 SAVOnAccess;SAVOnAccess;C:\Windows\system32\DRIVERS\savonaccess.sys --> C:\Windows\system32\DRIVERS\savonaccess.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-7-24 13336]
R2 JMB36X;JMB36X;C:\Windows\SysWOW64\XSrvSetup.exe [2011-7-24 65536]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2011-9-15 88576]
R2 RalinkRegistryWriter;Ralink Registry Writer;C:\Program Files (x86)\Zoom Wireless-N USB\Common\RaRegistry.exe [2011-10-31 185632]
R2 RalinkRegistryWriter64;Ralink Registry Writer 64;C:\Program Files (x86)\Zoom Wireless-N USB\Common\RaRegistry64.exe [2011-10-31 212256]
R2 SAVAdminService;Sophos Anti-Virus status reporter;C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2010-10-8 163056]
R2 SAVService;Sophos Anti-Virus;C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe [2010-6-14 97520]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe [2012-4-11 232472]
R2 swi_service;Sophos Web Intelligence Service;C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2012-3-5 1543704]
R2 TabletServicePen;TabletServicePen;C:\Program Files\Tablet\Pen\Pen_Tablet.exe [2012-1-3 6583160]
R2 TouchServicePen;Wacom Consumer Touch Service;C:\Program Files\Tablet\Pen\Pen_TouchService.exe [2012-1-3 528760]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]
R3 lvpopf64;Logitech POP Suppression Filter;C:\Windows\system32\DRIVERS\lvpopf64.sys --> C:\Windows\system32\DRIVERS\lvpopf64.sys [?]
R3 LVUSBS64;Logitech USB Monitor Filter;C:\Windows\system32\DRIVERS\LVUSBS64.sys --> C:\Windows\system32\DRIVERS\LVUSBS64.sys [?]
R3 LVUVC64;Logitech QuickCam Pro 5000(UVC);C:\Windows\system32\DRIVERS\lvuvc64.sys --> C:\Windows\system32\DRIVERS\lvuvc64.sys [?]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-5 250056]
S3 HTCAND64;HTC Device Driver;C:\Windows\system32\Drivers\ANDROIDUSB.sys --> C:\Windows\system32\Drivers\ANDROIDUSB.sys [?]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\system32\DRIVERS\htcnprot.sys --> C:\Windows\system32\DRIVERS\htcnprot.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-25 113120]
S3 netr28ux;RT2870 USB Extensible Wireless LAN Card Driver;C:\Windows\system32\DRIVERS\netr28ux.sys --> C:\Windows\system32\DRIVERS\netr28ux.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 wacmoumonitor;Wacom Mode Helper;C:\Windows\system32\DRIVERS\wacmoumonitor.sys --> C:\Windows\system32\DRIVERS\wacmoumonitor.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 SophosBootDriver;SophosBootDriver;C:\Windows\system32\DRIVERS\SophosBootDriver.sys --> C:\Windows\system32\DRIVERS\SophosBootDriver.sys [?]
.
=============== Created Last 30 ================
.
2012-07-13 10:15:35 -------- d-----w- C:\Users\Jordan\AppData\Roaming\Malwarebytes
2012-07-13 10:08:51 -------- d-----w- C:\ProgramData\Malwarebytes
2012-07-13 10:08:50 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-13 10:08:50 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-07-13 07:36:50 91232 --s---w- C:\Users\Jordan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\rdisuhyw.exe
2012-07-13 07:36:50 -------- d-----w- C:\Users\Jordan\AppData\Local\jaqgkesg
2012-07-13 07:25:53 9013136 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E0AA8349-06A1-43C2-891E-3FA00A7446AD}\mpengine.dll
2012-07-11 06:47:39 3147264 ----a-w- C:\Windows\System32\win32k.sys
2012-07-10 20:00:14 -------- d-----w- C:\Users\Jordan\AppData\Local\Help
2012-07-10 19:59:52 9216 ----a-w- C:\Windows\SysWow64\ftlx0411.dll
2012-07-10 19:59:52 9216 ----a-w- C:\Windows\System32\ftlx0411.dll
2012-07-10 19:59:52 296960 ----a-w- C:\Windows\winhlp32.exe
2012-07-10 19:59:52 195072 ----a-w- C:\Windows\SysWow64\ftsrch.dll
2012-07-10 19:59:52 195072 ----a-w- C:\Windows\System32\ftsrch.dll
2012-07-10 19:59:52 10240 ----a-w- C:\Windows\SysWow64\ftlx041e.dll
2012-07-10 19:59:52 10240 ----a-w- C:\Windows\System32\ftlx041e.dll
2012-07-06 11:36:17 -------- d-----w- C:\Users\Jordan\AppData\Local\Serif
2012-07-06 11:36:03 55024 ------w- C:\Windows\System32\drivers\PxHlpa64.sys
2012-07-06 11:36:01 -------- d-----w- C:\Program Files (x86)\Common Files\Sonic Shared
2012-07-06 11:36:00 -------- d-----w- C:\Program Files (x86)\Common Files\PX Storage Engine
2012-06-25 15:04:24 1394248 ----a-w- C:\Windows\SysWow64\msxml4.dll
2012-06-21 18:05:05 -------- d-----r- C:\Users\Jordan\Dropbox
2012-06-21 18:03:03 -------- d-----w- C:\Users\Jordan\AppData\Roaming\Dropbox
2012-06-21 06:11:01 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-21 06:10:56 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-21 06:10:54 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-21 06:10:54 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-19 16:56:52 -------- d-----w- C:\Program Files (x86)\Web Publish
2012-06-19 16:56:31 -------- d-----w- C:\Windows\msapps
2012-06-19 16:45:03 7311 ----a-w- C:\Windows\SysWow64\javasup.vxd
2012-06-19 16:45:03 46352 ----a-w- C:\Windows\setdebug.exe
2012-06-19 16:45:03 313856 ----a-w- C:\Windows\SysWow64\dx3j.dll
2012-06-19 16:45:03 170256 ----a-w- C:\Windows\SysWow64\jit.dll
2012-06-19 16:45:03 139536 ----a-w- C:\Windows\SysWow64\javaee.dll
2012-06-19 16:45:01 -------- d-----w- C:\Windows\Java
2012-06-19 16:45:00 256272 ----a-w- C:\Windows\SysWow64\vmhelper.dll
2012-06-19 16:45:00 21264 ----a-w- C:\Windows\SysWow64\msjdbc10.dll
2012-06-19 16:45:00 152848 ----a-w- C:\Windows\SysWow64\wjview.exe
2012-06-19 16:45:00 113 ----a-w- C:\Windows\SysWow64\zonedon.reg
2012-06-19 16:45:00 113 ----a-w- C:\Windows\SysWow64\zonedoff.reg
2012-06-19 16:44:59 933136 ----a-w- C:\Windows\SysWow64\msjava.dll
2012-06-19 16:44:59 49424 ----a-w- C:\Windows\SysWow64\clspack.exe
2012-06-19 16:44:59 364304 ----a-w- C:\Windows\SysWow64\javart.dll
2012-06-19 16:44:59 34576 ----a-w- C:\Windows\SysWow64\javaprxy.dll
2012-06-19 16:44:59 188176 ----a-w- C:\Windows\SysWow64\javacypt.dll
2012-06-19 16:44:59 158992 ----a-w- C:\Windows\SysWow64\jview.exe
2012-06-19 16:44:59 153872 ----a-w- C:\Windows\SysWow64\msawt.dll
2012-06-19 16:44:59 15120 ----a-w- C:\Windows\SysWow64\jdbgmgr.exe
2012-06-14 16:32:30 -------- d-----w- C:\Users\Jordan\AppData\Local\Macromedia
2012-06-14 15:14:10 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-06-14 15:14:10 76288 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-06-14 15:14:10 208896 ----a-w- C:\Windows\System32\profsvc.dll
2012-06-14 15:14:10 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-06-14 15:14:09 5505392 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-06-14 15:14:08 3958128 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-06-14 15:14:08 3902320 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-06-14 15:14:02 204800 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-06-14 15:14:01 3213824 ----a-w- C:\Windows\System32\msi.dll
2012-06-14 15:14:01 2342400 ----a-w- C:\Windows\SysWow64\msi.dll
2012-06-14 15:13:56 182272 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-06-14 15:13:56 1460224 ----a-w- C:\Windows\System32\crypt32.dll
2012-06-14 15:13:56 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-06-14 15:13:56 139264 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-06-14 15:13:56 1156608 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-06-14 15:13:56 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
.
==================== Find3M ====================
.
2012-07-12 17:08:39 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-12 17:08:39 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-06 05:50:50 2003968 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 05:50:50 1880064 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 05:09:46 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:09:46 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-02 05:38:26 95088 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:38:24 152432 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:37:45 459216 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:27:02 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:27:00 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:48:39 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:48:35 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:47:31 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:42:51 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-15 03:56:59 1197568 ----a-w- C:\Windows\System32\wininet.dll
2012-05-15 03:08:48 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-04-20 06:22:18 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2012-04-20 05:05:47 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2012-04-20 05:00:31 482816 ----a-w- C:\Windows\System32\html.iec
2012-04-20 04:15:04 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2012-04-20 03:58:07 386048 ----a-w- C:\Windows\SysWow64\html.iec
2012-04-20 03:24:18 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 12:53:30.57 ===============

Attached Files



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#2 jordy0721

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Posted 14 July 2012 - 03:05 AM

I also have a few questions. I have been looking on other forums and it appears that some people have found this to possibly be a ramnit backdoor trojan. I have not clicked the "yes" button to allow the program any permission to change settings on my computer so could this have stopped the virus spreading?

Also is there a way to check if there is a ramnit or any backdoor Trojans on my computer?

If I use a memory stick in this computer is it safe to use in another uninfected machine?

I have a boot drive, which is an SSD and a hard drive that had my files on it, and a few programs. Is it possible that drive is infected as well?

I use this computer for everything really but I do use it for a bit of ebaying and some online banking, however haven't logged into my online banking for a while. But my passwords are "remembered" by my browser so I don't type them in, can these be picked up by the virus?

Would it be safe to clean the computer up or is a reformat of the OS drive required? I just hope it hasn't passed over to my storage drive!

And lastly can I backup files safely from my computer such as work files, excel and word, also a few Visual basic things.

Don't worry if you can't answer all of these yet, but I am just curious as to what's going on, again thanks in advance!

Edited by jordy0721, 14 July 2012 - 03:28 AM.


#3 HelpBot

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Posted 18 July 2012 - 07:35 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

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Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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#4 jordy0721

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Posted 18 July 2012 - 01:36 PM

I have not used the computer since the first log, so I see no point in updating the log as it will still be the same.
Also as I have windows 7 64bit I have not done a GMER log.
I do have my original windows 7 disk available.
I have booted into the second hard drive temporarily which also has windows 7 on it so I can use the computer, but have unpluged the main hard drive with the virus. I have scanned the second hard drive with Sophos, all SEEMS to be ok on this one, so hopefuly it hasn't got onto here! If I do need another log of the first one let me know, but as I say that drive has not been used at all since doing the first log.

Edited by jordy0721, 18 July 2012 - 01:37 PM.


#5 nasdaq

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Posted 19 July 2012 - 09:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Open your tasks manager (CRTL+ALT+DEL) UNDER the processes stop this one.

uRun: [RdiSuhyw] C:\Users\Jordan\AppData\Local\jaqgkesg\rdisuhyw.exe

Exit

Delete this folder in bold.
C:\Users\Jordan\AppData\Local\jaqgkesg\

Restart the computer normally.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs for my review.

#6 jordy0721

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Posted 20 July 2012 - 07:42 AM

Hi, thanks for you help. I went to task manager to remove the process but couldn't find it running, even clicking on show processes for all users. So I deleted the folder you told me to delete, and after first saying it was being used, i clicked try again and it deleted. In the startup folder there is still a .exe called rdisuhyw though. Also combofix says it removed the folder I already removed! Sophos will open now and came up saying it found some things, one being the rdisuhyw.exe as a Troj/bckdr-RMG (although that has hopefully been deleted after combofix ran) also a few things like HIPS/RegMod-012 if that helps you. All the logs are attatched, thanks for your time.

Attached Files


Edited by jordy0721, 20 July 2012 - 07:43 AM.


#7 nasdaq

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Posted 20 July 2012 - 09:16 AM

Sophos will open now and came up saying it found some things, one being the rdisuhyw.exe as a Troj/bckdr-RMG

You still have a copy in the Startup folder delete the file.

c:\users\Jordan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\rdisuhyw.exe
===

Learn how to install Windows 7 Service Pack 1 (SP1)
http://windows.microsoft.com/installwindows7sp1
<<<>>>

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java™ 6 Update 29


===

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Edited by nasdaq, 20 July 2012 - 09:16 AM.


#8 jordy0721

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Posted 23 July 2012 - 08:47 AM

Hi, I have got Sophos to delete the file in the startup folder, also I have updated my Java and will do the windows service pack update. I also removed Combofix and the other tools used.

When I ran a Sophos scan it still detected "HIPS/RegMod-012" in c:\Windows\SysWOW64\rundll32.exe is this anything that needs dealing with? Also it poped up saying about registry files that had been changed, however could that have been the changes Combofix made? I just Authorised them. Lastly it came up with a few errors such as "c:\Windows\System32\config\components" returned SAV interface error 0xa0040210 : The file could not be accessed. Apart from that it all seems to be back to normal thanks!

Edited by jordy0721, 23 July 2012 - 10:35 AM.


#9 nasdaq

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Posted 23 July 2012 - 01:25 PM

Lastly it came up with a few errors such as "c:\Windows\System32\config\components" returned SAV interface error 0xa0040210 : The file could not be accessed. Apart from that it all seems to be back to normal thanks!


Please restart the computer normally.

Run Sophos and if an error is generated please post the complete message.

This article may help you understanding what may or may not be causing this error.

http://community.sophos.com/t5/Sophos-Endpoint-Protection/Errors-when-performing-AV-scan-s-on-servers/td-p/22193

#10 jordy0721

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Posted 28 July 2012 - 03:38 PM

Ok, Sophos error message gone now. So is it all sorted now, and is it safe to use for things like online banking or is there anything else that needs doing? Really apperciate the help, you have saved me lots of time and faffing around!

#11 nasdaq

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Posted 29 July 2012 - 08:32 AM

For your peace of mind you can run this scan.

As far as I can see you are clean.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


#12 jordy0721

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Posted 02 August 2012 - 06:07 AM

Hi, I completed the scan and it found no threats. I am really glad it is fixed! Thanks.

#13 nasdaq

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Posted 02 August 2012 - 08:18 AM

Glad we could help.




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