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Locating and removing MybabylonTB


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#1 simpleuser2012

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Posted 12 July 2012 - 08:30 PM

Hi

This topic has possibly been posted before but 'search' brought up huge lists of data, copy and pasted from other posters' computers, - it was confusing.

Basically, I downloaded Java as I need it to do an online course. As part of the download, I didn't untick the "recommended" toolbar MyBabylonTB as I assumed it was needed. A later Norton scan showed that MyBabylonTB had been allowed to access my computer. An anti-Malware scan didn't show up this software but I want to remove it. On the Norton forum, someone suggested this:

"Download OTL
Disable Norton for say 30 minutes
Start OTL,
Click the Scan All Users checkbox.
Change file age to 90 days
Press the "Run Scan"
An OTL.txt and extras.txt will be created".

Has anyone else done this? Does it work and how exactly does this locate and remove MyBabylonTB? Also how do I disable the current antivirus system on my computer?

I'd really appreciate any extra advice and details.

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#2 The_Outkast

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Posted 12 July 2012 - 09:21 PM

-Open the Control Panel
-Open Add/Remove Programs (Windows XP) or Programs and Features (Windows Vista/7)
-Do you have an item called Babylon Toolbar listed? If so, select it and click Uninstall

#3 boopme

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Posted 12 July 2012 - 09:52 PM

Hello, that would be a dangerous way to do it as if you aree certain what is in the log removing a wrong item can shut down the PC.

As it is a toolbar you should find it as stated above.

We need some information to proceed.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).

Edited by boopme, 12 July 2012 - 09:53 PM.

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#4 simpleuser2012

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Posted 12 July 2012 - 10:31 PM

Hi, thanks for your replies

I've already done what Outkast suggested:

"Open the Control Panel
-Open Add/Remove Programs (Windows XP) or Programs and Features (Windows Vista/7)
-Do you have an item called Babylon Toolbar listed? If so, select it and click Uninstall"

Doing this didn't shut down my computer and it removed the program. I already have anti Malwate bytes (MBAM) installed (under its own name)and have done scans. The scans don't show up any problem before or after the uninstall process.

Do I need to do anything more or is Mybabylon now really gone? Some sites say it's hard to remove so I don't know if it's still lurking as a hidden file that MBAM can't identify.

Thanks again for any help.

#5 The_Outkast

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Posted 12 July 2012 - 11:25 PM

You should probably be good. You may want to check your web browser to see if it has any remnants of the toolbar.

For IE
-Click Tools
-Select manage Add-ons
-Select "All add-ons" in the drop down menu on the left
-Look for any Babylon items

For Firefox
-Click Tools
-Select add-ons
-Look for any Babylon items

For Chrome
-Click Tools
-Select Extensions
-Look for any Babylon items

#6 noknojon

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Posted 13 July 2012 - 01:22 AM

Hi -
You could follow the instructions in the post from boopme and post the extra information -

Thank You -


#7 Queen-Evie

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Posted 13 July 2012 - 07:53 AM

Also install and run SuperAntiSpyware. It might find someting MBAM did not.

Having at least one more malware scanner is a good idea because malware comes in so many forms that multiple tools are needed.




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