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Audio commercial malware/virus/svchost.exe


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20 replies to this topic

#1 brorjace

brorjace

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  • 9 posts
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  • Local time:08:51 AM

Posted 20 June 2012 - 03:16 AM

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Baratheon at 3:14:13 on 2012-06-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.4824 [GMT -4:00]
.
AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: Sophos Anti-Virus *Disabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Disabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Steam\steam.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALMon.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files (x86)\Applian Technologies\Applian FLV and Media Player\amp.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
-netsvcs
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.alot.com/web?q=&pr=auto&client_id=EE16C66001CD2E4A00067C7F&src_id=30504&camp_id=3906&tb_version=1.2.0000.2(B)
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [Sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
StartupFolder: C:\Users\BARATH~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{332D4E60-776C-4343-867B-300B88F647F0} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{332D4E60-776C-4343-867B-300B88F647F0}\C696E6B6379737 : DhcpNameServer = 68.87.64.150 68.87.75.198
TCP: Interfaces\{332D4E60-776C-4343-867B-300B88F647F0}\C6F6374776E6F6D656D27657563747 : DhcpNameServer = 192.168.15.1 192.168.33.1
TCP: Interfaces\{332D4E60-776C-4343-867B-300B88F647F0}\D434750393 : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\CoIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: C:\PROGRA~2\Sophos\SOPHOS~1\sophos_detoured.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Sophos Web Content Scanner: {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [Sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun-x64: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
AppInit_DLLs-X64: C:\PROGRA~2\Sophos\SOPHOS~1\sophos_detoured.dll
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Baratheon\AppData\Roaming\Mozilla\Firefox\Profiles\p222cdrh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.alothome.com/en
FF - prefs.js: keyword.URL - hxxp://search.alot.com/web?src_id=30504&client_id=48c873e9183a756916183281&camp_id=3906&install_time=2012-05-10T01:34:53Z&pr=auto&tb_version=1.0.17000(G)&q=
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll
FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Baratheon\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS [?]
R1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\system32\Drivers\NISx64\1007020.00B\BHDrvx64.sys --> C:\Windows\system32\Drivers\NISx64\1007020.00B\BHDrvx64.sys [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\Drivers\NISx64\1007020.00B\ccHPx64.sys --> C:\Windows\system32\Drivers\NISx64\1007020.00B\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091217.002\IDSviA64.sys [2009-12-18 466992]
R1 SAVOnAccess;SAVOnAccess;C:\Windows\system32\DRIVERS\savonaccess.sys --> C:\Windows\system32\DRIVERS\savonaccess.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-12 92160]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-12-9 117640]
R2 SAVService;Sophos Anti-Virus;C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe [2010-6-4 97520]
R2 swi_service;Sophos Web Intelligence Service;C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2012-2-21 1543704]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 SYMNDISV;Symantec Network Filter Driver;C:\Windows\system32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS --> C:\Windows\system32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-22 135664]
S2 SAVAdminService;Sophos Anti-Virus status reporter;C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2010-10-8 163056]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-22 135664]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-9 129976]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S4 SophosBootDriver;SophosBootDriver;C:\Windows\system32\DRIVERS\SophosBootDriver.sys --> C:\Windows\system32\DRIVERS\SophosBootDriver.sys [?]
.
=============== Created Last 30 ================
.
2012-06-20 05:19:15 20480 ----a-w- C:\Windows\svchost.exe
2012-06-20 05:18:48 -------- d-----w- C:\$RECYCLE.BIN
2012-06-19 17:35:18 208896 ----a-w- C:\Windows\MBR.exe
2012-06-19 17:35:17 256000 ----a-w- C:\Windows\PEV.exe
2012-06-19 17:35:16 518144 ----a-w- C:\Windows\SWREG.exe
2012-06-19 17:35:15 98816 ----a-w- C:\Windows\sed.exe
2012-06-19 09:53:13 -------- d-----w- C:\Users\Baratheon\AppData\Roaming\Malwarebytes
2012-06-19 09:52:57 -------- d-----w- C:\ProgramData\Malwarebytes
2012-06-17 06:18:35 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-06-17 06:18:34 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-06-17 06:18:32 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-06-17 06:18:25 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-06-17 06:18:17 3146752 ----a-w- C:\Windows\System32\win32k.sys
2012-06-17 06:18:17 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-06-17 06:18:14 3216384 ----a-w- C:\Windows\System32\msi.dll
2012-06-17 06:18:14 2342400 ----a-w- C:\Windows\SysWow64\msi.dll
2012-06-17 06:17:59 1462272 ----a-w- C:\Windows\System32\crypt32.dll
2012-06-17 06:17:58 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-06-17 06:17:58 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-06-17 06:17:58 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-06-17 06:17:58 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-06-17 06:17:58 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-05-31 04:51:28 163048 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10141.bin
.
==================== Find3M ====================
.
2012-06-18 07:12:29 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-18 07:12:29 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-05-05 05:44:05 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-03-31 06:05:57 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-31 04:39:37 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-03-31 04:39:37 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 3:15:13.37 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,281 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:51 AM

Posted 21 June 2012 - 12:27 AM

Greetings and Welcome to The Forums!!


My name is Gringo and I'll be glad to help you with your computer problems.

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

:multiple Anti Virus programs:

It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

AV: Norton Internet Security
AV: Sophos Anti-Virus


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove all but one of them.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 brorjace

brorjace
  • Topic Starter

  • Members
  • 9 posts
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  • Local time:08:51 AM

Posted 21 June 2012 - 04:16 AM

Hello Gringo,

Thanks for helping me with this problem.

Here is the log from Security Check:

Results of screen317's Security Check version 0.99.42
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Internet Security
Sophos Anti-Virus
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 26
Java version out of Date!
Adobe Flash Player 11.2.202.235 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 12.0 Firefox out of Date!
Google Chrome 19.0.1084.52
Google Chrome 19.0.1084.56
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````


Problem with running Combofix, the screen comes up but for some reason nothing happens after the black box appears, no log is produced and the annoying audio commercials continue. Should I run combofix in Safe Mode?

#4 brorjace

brorjace
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:51 AM

Posted 21 June 2012 - 04:43 AM

I retried running Combofix and it worked here is the log. However the audio commercials have not stopped and continue to run and are now overlapping.

ComboFix 12-06-21.01 - Baratheon 06/21/2012 5:19.5.8 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.6652 [GMT -4:00]
Running from: c:\users\Baratheon\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: Sophos Anti-Virus *Disabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Sophos Anti-Virus *Disabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\svchost.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-05-21 to 2012-06-21 )))))))))))))))))))))))))))))))
.
.
2012-06-21 09:25 . 2012-06-21 09:25 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-21 08:41 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-21 08:41 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-21 08:41 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll
2012-06-21 08:41 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll
2012-06-21 08:40 . 2012-06-02 19:19 186752 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-21 08:40 . 2012-06-02 19:15 36864 ----a-w- c:\windows\system32\wuapp.exe
2012-06-19 09:53 . 2012-06-19 09:53 -------- d-----w- c:\users\Baratheon\AppData\Roaming\Malwarebytes
2012-06-19 09:52 . 2012-06-19 09:52 -------- d-----w- c:\programdata\Malwarebytes
2012-06-17 06:18 . 2012-04-26 05:41 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll
2012-06-17 06:18 . 2012-04-26 05:41 77312 ----a-w- c:\windows\system32\rdpwsx.dll
2012-06-17 06:18 . 2012-04-26 05:34 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe
2012-06-17 06:18 . 2012-05-01 05:40 209920 ----a-w- c:\windows\system32\profsvc.dll
2012-06-17 06:18 . 2012-05-15 01:32 3146752 ----a-w- c:\windows\system32\win32k.sys
2012-06-17 06:18 . 2012-04-28 03:55 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-06-17 06:18 . 2012-04-07 12:31 3216384 ----a-w- c:\windows\system32\msi.dll
2012-06-17 06:18 . 2012-04-07 11:26 2342400 ----a-w- c:\windows\SysWow64\msi.dll
2012-06-17 06:17 . 2012-04-24 05:37 1462272 ----a-w- c:\windows\system32\crypt32.dll
2012-06-17 06:17 . 2012-04-24 05:37 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2012-06-17 06:17 . 2012-04-24 05:37 140288 ----a-w- c:\windows\system32\cryptnet.dll
2012-06-17 06:17 . 2012-04-24 04:36 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2012-06-17 06:17 . 2012-04-24 04:36 1158656 ----a-w- c:\windows\SysWow64\crypt32.dll
2012-06-17 06:17 . 2012-04-24 04:36 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2012-05-31 04:51 . 2012-05-31 04:51 163048 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10141.bin
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-06-18 07:12 . 2012-04-05 05:16 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-06-18 07:12 . 2011-05-22 13:58 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-05 05:44 . 2012-04-05 05:44 8744608 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2012-03-31 06:05 . 2012-05-09 00:50 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-03-31 04:39 . 2012-05-09 00:50 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2012-03-31 04:39 . 2012-05-09 00:50 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2012-03-30 11:35 . 2012-05-09 00:50 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2011-08-02 1242448]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-01-22 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Sophos AutoUpdate Monitor"="c:\program files (x86)\Sophos\AutoUpdate\almon.exe" [2010-09-21 439536]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
.
c:\users\Baratheon\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~2\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 135664]
R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 135664]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-05-09 129976]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS [x]
S1 BHDrvx64;Symantec Heuristics Driver;c:\windows\System32\Drivers\NISx64\1007020.00B\BHDrvx64.sys [x]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\NISx64\1007020.00B\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20091217.002\IDSvia64.sys [2009-10-28 466992]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-08-22 117640]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2010-10-08 163056]
S2 SAVService;Sophos Anti-Virus;c:\program files (x86)\Sophos\Sophos Anti-Virus\SavService.exe [2010-06-04 97520]
S2 swi_service;Sophos Web Intelligence Service;c:\program files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2012-02-21 1543704]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 15:35]
.
2012-06-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 15:35]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-05-23 7833120]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-26 16327712]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\progra~2\Sophos\SOPHOS~1\sophos_detoured_x64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.alot.com/web?q=&pr=auto&client_id=EE16C66001CD2E4A00067C7F&src_id=30504&camp_id=3906&tb_version=1.2.0000.2(B)
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Baratheon\AppData\Roaming\Mozilla\Firefox\Profiles\p222cdrh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.alothome.com/en
FF - prefs.js: keyword.URL - hxxp://search.alot.com/web?src_id=30504&client_id=48c873e9183a756916183281&camp_id=3906&install_time=2012-05-10T01:34Z&pr=auto&tb_version=1.0.17000(G)&q=
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3161905584-2790669474-3579118611-1001\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:01,79,28,23,d7,f8,26,1a,c9,bf,62,3c,cd,30,f2,58,d3,25,de,39,4e,58,29,
d9,14,f6,cc,19,98,a1,7f,80,23,f4,a8,a9,15,46,49,6b,06,e1,9a,0d,74,39,c1,4c,\
"??"=hex:c9,68,e4,18,70,be,3e,33,e6,46,2c,16,77,29,04,50
.
[HKEY_USERS\S-1-5-21-3161905584-2790669474-3579118611-1001\Software\SecuROM\License information*]
@Allowed: (Read) (RestrictedCode)
"datasecu"=hex:e6,cf,b6,29,ad,0b,de,1d,f2,34,56,ef,c3,44,a1,09,99,76,46,0f,61,
02,8c,2b,86,e5,a8,c4,2b,e8,89,77,fb,90,86,98,7c,d4,43,da,30,af,6b,fb,55,dd,\
"rkeysecu"=hex:62,69,a2,3c,10,61,f3,da,bd,01,5f,f6,89,79,a2,6b
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Sophos\AutoUpdate\ALsvc.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\\.\globalroot\systemroot\svchost.exe
.
**************************************************************************
.
Completion time: 2012-06-21 05:36:50 - machine was rebooted
ComboFix-quarantined-files.txt 2012-06-21 09:36
ComboFix2.txt 2012-06-20 05:25
ComboFix3.txt 2012-06-19 18:23
.
Pre-Run: 725,277,294,592 bytes free
Post-Run: 725,246,545,920 bytes free
.
- - End Of File - - DFDA7148C66828CF17A052111FB0B6C8

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 June 2012 - 02:37 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 brorjace

brorjace
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  • Local time:08:51 AM

Posted 22 June 2012 - 12:43 AM

OK, I ran the tdssKiller and the audio commercials immediatly stopped after the system was rebooted. I looked for a tdsskiller_Quarantine log and found somthing called "object" which onlyhad a brief line:

[InfectedObject]
Verdict: Rootkit.Boot.Pihar.c

there are also a couple of folders titled "mbr0000" and "tdlfs0000" but all they contain is more "object" files. I can include those if you would like.

Here is the log from the aswMBR:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-06-22 01:02:32
-----------------------------
01:02:32.326 OS Version: Windows x64 6.1.7601 Service Pack 1
01:02:32.326 Number of processors: 8 586 0x1E05
01:02:32.326 ComputerName: BARATHEON-PC UserName: Baratheon
01:02:37.412 Initialize success
01:05:33.370 AVAST engine defs: 12062101
01:06:09.984 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
01:06:09.999 Disk 0 Vendor: ST31000528AS CC44 Size: 953869MB BusType: 3
01:06:10.015 Disk 0 MBR read successfully
01:06:10.015 Disk 0 MBR scan
01:06:10.015 Disk 0 Windows VISTA default MBR code
01:06:10.015 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
01:06:10.030 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 81920
01:06:10.046 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 938828 MB offset 30801920
01:06:10.062 Disk 0 scanning C:\Windows\system32\drivers
01:06:25.833 Service scanning
01:06:49.982 Modules scanning
01:06:49.982 Disk 0 trace - called modules:
01:06:50.013 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS pciide.sys
01:06:50.013 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007d85790]
01:06:50.013 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> [0xfffffa8007b4c520]
01:06:50.013 5 ACPI.sys[fffff88000eff7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8007b4e060]
01:06:53.383 AVAST engine scan C:\Windows
01:07:00.450 AVAST engine scan C:\Windows\system32
01:12:01.140 AVAST engine scan C:\Windows\system32\drivers
01:12:17.489 AVAST engine scan C:\Users\Baratheon
01:24:52.780 AVAST engine scan C:\ProgramData
01:27:02.666 Scan finished successfully
01:30:48.991 Disk 0 MBR has been saved successfully to "C:\Users\Baratheon\Desktop\MBR.dat"
01:30:48.991 The log file has been saved successfully to "C:\Users\Baratheon\Desktop\aswMBR.txt"


It has now been 40min and there have been no audio clips playing.

On one of your previous posts you mentioned that I should keep only one anti-virus software, so far I have been relying on Sophos, but this latest episode does not bode well for the ability of Sophos to deal with these rootkit threats. So I am trying to get a new antivirus program and I would like to shut down the Norton antivirus and then Sophos. But when I tried to uninstall Norton from the control panel it would not let me. Any idea how I can get rid of it?

Thanks again for your help.
BrorJace.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 22 June 2012 - 12:59 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 brorjace

brorjace
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  • Local time:08:51 AM

Posted 23 June 2012 - 02:44 PM

Hello, here is the log from Combofix. I still can't remove Norton Anti-virus.


ComboFix 12-06-21.01 - Baratheon 06/23/2012 14:37:45.6.8 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.5965 [GMT -4:00]
Running from: c:\users\Baratheon\Desktop\ComboFix.exe
Command switches used :: c:\users\Baratheon\Desktop\CFScript.txt
AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: Sophos Anti-Virus *Disabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Sophos Anti-Virus *Disabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\svchost.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-05-23 to 2012-06-23 )))))))))))))))))))))))))))))))
.
.
2012-06-23 18:42 . 2012-06-23 18:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-22 04:59 . 2012-06-22 05:00 -------- d-----w- c:\users\Baratheon\Logs from malware scans
2012-06-22 04:57 . 2012-06-22 04:57 -------- d-----w- C:\TDSSKiller_Quarantine
2012-06-21 08:41 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-21 08:41 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-21 08:41 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll
2012-06-21 08:41 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll
2012-06-21 08:40 . 2012-06-02 22:19 38424 ----a-w- c:\windows\system32\wups.dll
2012-06-21 08:40 . 2012-06-02 22:19 701976 ----a-w- c:\windows\system32\wuapi.dll
2012-06-21 08:40 . 2012-06-02 22:15 99840 ----a-w- c:\windows\system32\wudriver.dll
2012-06-21 08:40 . 2012-06-02 19:19 186752 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-21 08:40 . 2012-06-02 19:15 36864 ----a-w- c:\windows\system32\wuapp.exe
2012-06-19 09:53 . 2012-06-19 09:53 -------- d-----w- c:\users\Baratheon\AppData\Roaming\Malwarebytes
2012-06-19 09:52 . 2012-06-19 09:52 -------- d-----w- c:\programdata\Malwarebytes
2012-06-17 06:18 . 2012-04-26 05:41 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll
2012-06-17 06:18 . 2012-04-26 05:41 77312 ----a-w- c:\windows\system32\rdpwsx.dll
2012-06-17 06:18 . 2012-04-26 05:34 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe
2012-06-17 06:18 . 2012-05-01 05:40 209920 ----a-w- c:\windows\system32\profsvc.dll
2012-06-17 06:18 . 2012-05-04 11:06 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-06-17 06:18 . 2012-05-04 10:03 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2012-06-17 06:18 . 2012-05-04 10:03 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2012-06-17 06:18 . 2012-05-15 01:32 3146752 ----a-w- c:\windows\system32\win32k.sys
2012-06-17 06:18 . 2012-04-28 03:55 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-06-17 06:18 . 2012-04-07 12:31 3216384 ----a-w- c:\windows\system32\msi.dll
2012-06-17 06:18 . 2012-04-07 11:26 2342400 ----a-w- c:\windows\SysWow64\msi.dll
2012-06-17 06:17 . 2012-04-24 05:37 1462272 ----a-w- c:\windows\system32\crypt32.dll
2012-06-17 06:17 . 2012-04-24 05:37 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2012-06-17 06:17 . 2012-04-24 05:37 140288 ----a-w- c:\windows\system32\cryptnet.dll
2012-06-17 06:17 . 2012-04-24 04:36 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2012-06-17 06:17 . 2012-04-24 04:36 1158656 ----a-w- c:\windows\SysWow64\crypt32.dll
2012-06-17 06:17 . 2012-04-24 04:36 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2012-05-31 04:51 . 2012-05-31 04:51 163048 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10141.bin
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-06-18 07:12 . 2012-04-05 05:16 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-06-18 07:12 . 2011-05-22 13:58 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-05 05:44 . 2012-04-05 05:44 8744608 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2012-03-30 11:35 . 2012-05-09 00:50 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2012-06-21_09.28.03 )))))))))))))))))))))))))))))))))))))))))
.
- 2012-06-03 19:50 . 2012-06-21 09:08 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\UserData\index.dat
+ 2012-06-03 19:50 . 2012-06-22 04:46 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\UserData\index.dat
- 2012-06-03 18:51 . 2012-06-21 09:28 65536 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Internet Explorer\DOMStore\index.dat
+ 2012-06-03 18:51 . 2012-06-22 04:46 65536 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Internet Explorer\DOMStore\index.dat
+ 2009-11-12 05:57 . 2012-06-23 18:06 45998 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2012-06-23 18:06 29834 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2009-12-05 08:30 . 2012-06-23 18:06 14134 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-3161905584-2790669474-3579118611-1001_UserData.bin
+ 2009-12-05 06:23 . 2012-06-22 07:18 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-12-05 06:23 . 2012-06-20 08:18 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-12-05 06:23 . 2012-06-22 07:18 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-12-05 06:23 . 2012-06-20 08:18 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-06-22 07:18 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 04:54 . 2012-06-20 08:18 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:46 . 2012-06-22 07:52 91888 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\Cache\cache.dat
- 2012-06-21 09:27 . 2012-06-21 09:27 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-06-23 18:43 . 2012-06-23 18:43 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2012-06-21 09:27 . 2012-06-21 09:27 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2012-06-23 18:43 . 2012-06-23 18:43 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2010-01-23 08:17 . 2012-06-21 09:28 245760 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
+ 2010-01-23 08:17 . 2012-06-22 04:46 245760 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
+ 2009-07-14 04:54 . 2012-06-22 04:46 262144 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-14 04:54 . 2012-06-21 09:28 262144 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 02:36 . 2012-06-23 18:08 931766 c:\windows\system32\perfc009.dat
+ 2009-07-14 05:01 . 2012-06-23 18:43 505088 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 05:01 . 2012-06-21 09:25 505088 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 02:36 . 2012-06-23 18:08 3062608 c:\windows\system32\perfh009.dat
- 2009-07-14 04:45 . 2012-06-17 07:30 7114451 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
+ 2009-07-14 04:45 . 2012-06-22 07:39 7114451 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
+ 2012-06-04 07:34 . 2012-06-22 04:58 3263716 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-18-16384.dat
- 2012-06-04 07:34 . 2012-06-21 09:25 3263716 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-18-16384.dat
- 2009-07-14 04:54 . 2012-06-21 09:28 12009472 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-06-22 04:46 12009472 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-06-22 04:46 16187392 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 04:54 . 2012-06-21 09:28 16187392 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 02:34 . 2012-06-22 07:36 10747904 c:\windows\system32\SMI\Store\Machine\schema.dat
- 2009-07-14 02:34 . 2012-06-21 08:54 10747904 c:\windows\system32\SMI\Store\Machine\schema.dat
+ 2010-07-01 19:57 . 2012-06-23 18:43 10028172 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3161905584-2790669474-3579118611-1001-12288.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2011-08-02 1242448]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-01-22 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Sophos AutoUpdate Monitor"="c:\program files (x86)\Sophos\AutoUpdate\almon.exe" [2010-09-21 439536]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
.
c:\users\Baratheon\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~2\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 135664]
R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 135664]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-05-09 129976]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS [x]
S1 BHDrvx64;Symantec Heuristics Driver;c:\windows\System32\Drivers\NISx64\1007020.00B\BHDrvx64.sys [x]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\NISx64\1007020.00B\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20091217.002\IDSvia64.sys [2009-10-28 466992]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-08-22 117640]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2010-10-08 163056]
S2 SAVService;Sophos Anti-Virus;c:\program files (x86)\Sophos\Sophos Anti-Virus\SavService.exe [2010-06-04 97520]
S2 swi_service;Sophos Web Intelligence Service;c:\program files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2012-02-21 1543704]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 15:35]
.
2012-06-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-22 15:35]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-05-23 7833120]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-26 16327712]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\progra~2\Sophos\SOPHOS~1\sophos_detoured_x64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.alot.com/web?q=&pr=auto&client_id=EE16C66001CD2E4A00067C7F&src_id=30504&camp_id=3906&tb_version=1.2.0000.2(B)
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Baratheon\AppData\Roaming\Mozilla\Firefox\Profiles\p222cdrh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.alothome.com/en
FF - prefs.js: keyword.URL - hxxp://search.alot.com/web?src_id=30504&client_id=48c873e9183a756916183281&camp_id=3906&install_time=2012-05-10T01:34Z&pr=auto&tb_version=1.0.17000(G)&q=
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3161905584-2790669474-3579118611-1001\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:01,79,28,23,d7,f8,26,1a,c9,bf,62,3c,cd,30,f2,58,d3,25,de,39,4e,58,29,
d9,14,f6,cc,19,98,a1,7f,80,23,f4,a8,a9,15,46,49,6b,06,e1,9a,0d,74,39,c1,4c,\
"??"=hex:c9,68,e4,18,70,be,3e,33,e6,46,2c,16,77,29,04,50
.
[HKEY_USERS\S-1-5-21-3161905584-2790669474-3579118611-1001\Software\SecuROM\License information*]
@Allowed: (Read) (RestrictedCode)
"datasecu"=hex:e6,cf,b6,29,ad,0b,de,1d,f2,34,56,ef,c3,44,a1,09,99,76,46,0f,61,
02,8c,2b,86,e5,a8,c4,2b,e8,89,77,fb,90,86,98,7c,d4,43,da,30,af,6b,fb,55,dd,\
"rkeysecu"=hex:62,69,a2,3c,10,61,f3,da,bd,01,5f,f6,89,79,a2,6b
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Sophos\AutoUpdate\ALsvc.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files (x86)\Brother\ControlCenter3\brccMCtl.exe
.
**************************************************************************
.
Completion time: 2012-06-23 14:49:39 - machine was rebooted
ComboFix-quarantined-files.txt 2012-06-23 18:49
ComboFix2.txt 2012-06-21 09:36
ComboFix3.txt 2012-06-20 05:25
ComboFix4.txt 2012-06-19 18:23
.
Pre-Run: 724,708,904,960 bytes free
Post-Run: 724,823,982,080 bytes free
.
- - End Of File - - E93F42C37EDB00381854FA1524D27640

#9 gringo_pr

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Posted 23 June 2012 - 09:35 PM

try this to remove norton

http://www.appremover.com/



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

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Posted 26 June 2012 - 12:22 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 brorjace

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Posted 28 June 2012 - 07:21 PM

Hi,

Yes the computer runs fine now. I managed to remove the Norton Anti-virus.

Thanks for all your help.

Cheers,

#12 gringo_pr

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Posted 29 June 2012 - 09:23 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

Adobe Reader 9.4.4
Java™ 6 Update 26
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.


: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

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Posted 01 July 2012 - 11:35 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 brorjace

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Posted 02 July 2012 - 12:49 AM

Hi,

Malwarebytes would not let me start to any of my programs once I rebooted after running the scan. I logged into windows but after my desktop screensaver came on, nothing else happened for about 10 min. I tried again and same thing. I had to start windows in safemode and remove Malwarebytes before I could run anything.

The computer is running alright now so I don't know if running the Malwarebytes is necessary and seems to cause more problems.

#15 gringo_pr

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Posted 02 July 2012 - 12:51 AM

ok move to hijackthis


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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