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My girlfriend's HP Pavilion laptop has not been working properly for the past few weeks. It just recently updated Windows and ever since has been taking forever to start up and some things have changed. The settings of her start menu have changed as it is now grey where it was blue. A bubble appears stating that the computer cannot connect to a Windows network or something and the laptop has been blue screening a lot recently.
Any help with this will be really appreciated. We really need to get this thing back up and running. It's currently running in Safe Mode because we're afraid it won't work correctly after a normal start up.
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