We don't allow people to help via PM for a couple of reasons. First, although it may appear that NpaMA knows what he/she is doing, we all can make mistakes. If you are getting help in private, there is no peer review process, and therefore no safety net for you if by chance NpaMA makes a mistake. This is no reflection on NpaMA at all.
Second, if for some reason a problem occurred, then it would reflect poorly on the membership at BC. It then becomes a quality control issue. We pride ourselves on providing the best help we can, and have a good reputation world wide. If that means we need to fish into private messages to make sure that nothing is going on, the the administrators have that ability. Although this is an action of last resort, and something we loathe to do, it has happened in the past. Again, this is a matter of protecting the reputation of BC, and all of its members.
Finally, this is a public forum. How is it going to help the next person that has the same problem? How much time have you spent searching for an answer to your problem, and how many dead ends have you run into? We are not personal tech support. When our members help, they are volunteering their time to help, and it only makes sense to have the time used to benefit as many people as possible.
To your question at hand, there are a bunch of excellent video tutorials
that tell you what you need to do to configure and upload files. What are you using for an upload client? There is even a tutorial that tells you how to use their control panel to upload files. You don't even need to worry about where the files will go. It will handle it for you.
So for us to better help you, could you maybe indicate which tutorials you have read so we can determine whether or not there may be a different tutorial applicable to your problem, or if we can clarify specific parts of the tutorial.