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Need Removal of S.M.A.R.T Repair/Check Virus
Posted 01 June 2012 - 10:22 PM
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Posted 01 June 2012 - 10:24 PM
Posted 01 June 2012 - 11:15 PM
Posted 01 June 2012 - 11:19 PM
Posted 02 June 2012 - 11:01 AM
"If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide for Use Before Using Malware Removal Tools and Requesting Help "
I suggest following that guidance and posting the logs requested in the Prep Guide...in the forum linked to in the Prep Guide.
Posted 02 June 2012 - 05:20 PM
Posted 02 June 2012 - 05:44 PM
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Once you have created the new topic, please reply back here with a link to the new topic.
Most importantly please be patient till you get a reply to your topic. If you receive a reply from the HelpBot, then please follow the instructions outlined in the helpbot's post.
You may still have remnants of the infection, and I strongly recommend that you get your logs analysed. The infection could still be there, because some malware writers like to hide certain things.
No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise with new malware infections or other security tools conflicting with ComboFix, experts are aware of them and can advise users what should or should not be done while providing assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.
What specific issues are you having that requires using ComboFix?
Compliments of QuietMan7
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