Google redirect, dlll file error on loading windows

-When accessing the internet using google chrome the browser would redirect to bearshare.com instead of google and my homepage has been changed to bearshare.com
-When logging on to windows an error message occurs regarding a system 32 dll file error
-When starting up the computer it would sometimes automatically bypass login and go straight to the desktop
-After selecting system shutdown it has instead gone to standby
-It has been having abnormal startups and shutdowns
Thank you so much!


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Alan at 10:56:49 on 2012-05-27
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.64.1033.18.2045.928 [GMT 12:00]
.
AV: AVG Anti-Virus Free *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\SetPoint\LBTWiz.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.google.co.nz/
uDefault_Page_URL = hxxp://www.google.co.nz/ig/dell?hl=en&client=dell-row&channel=nz&ibd=3080923
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [XBV6RD5SZF] c:\users\alan\appdata\local\temp\Kcx.exe
uRun: [Metropolis] rundll32.exe c:\windows\system32\sshnas21.dll,GetHandle
uRun: [YXE7DXCQ37] c:\users\alan\appdata\local\temp\Kcx.exe
uRun: [JP595IR86O] c:\users\alan\appdata\local\temp\Kcy.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [<NO NAME>]
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Logitech Hardware Abstraction Layer] "c:\program files\common files\logitech\khalshared\KHALMNPR.EXE"
mRun: [Logitech BT Wizard] LBTWiz.exe -silent
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
StartupFolder: c:\users\alan\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
LSP: c:\windows\system32\wpclsp.dll
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{3433F35B-FDA2-4CC8-98CA-1277F10803E6} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{5083D50D-81E5-444D-A3CE-458A8AC9CC9C} : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{5083D50D-81E5-444D-A3CE-458A8AC9CC9C} : DhcpNameServer = 192.168.0.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\alan\appdata\roaming\mozilla\firefox\profiles\d67lz4pg.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - prefs.js: browser.startup.homepage - hxxp://search.bearshare.com/
FF - prefs.js: keyword.URL - hxxp://search.bearshare.com/web?src=ffb&q=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\alan\appdata\roaming\mozilla\plugins\np-mswmp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-17 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-17 29712]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-17 243152]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-16 921952]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2011-12-5 308136]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-5-2 161048]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R3 netr73;RT73 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr73.sys [2011-12-5 493568]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-9-30 133104]
S2 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\mcshield.exe --> c:\program files\mcafee\virusscan\McShield.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-9-30 133104]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-03-03 07:10:18 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 10:57:39.44 ===============

Hi,

Please do the following:

Please download Unhide.exe to your desktop:

• Double-click on the Unhide.exe icon on your desktop and allow the program to run.
• This program will remove the hidden attributes from all the files on your system.
• Note: If you had purposely hidden any files, then you will need to hide them again after this tool has run.

NEXT

Refer to the ComboFix User's Guide

• Download ComboFix from one of these locations:
  
  Link 1
  Link 2
  
  * IMPORTANT !!! Place ComboFix.exe on your Desktop
  
• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
  You can get help on disabling your protection programs here
  
• Double click on ComboFix.exe & follow the prompts.
• Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
• When finished, it shall produce a log for you. Post that log in your next reply
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  
  ---------------------------------------------------------------------------------------------
  
• Ensure your AntiVirus and AntiSpyware applications are re-enabled.
  
  ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.


Mod Edit: Reopened per OP request, PMs to each player here - Hamluis.

Please post the requested logs

Here is the combofix log.

Hi,

Please run the following:

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
• They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".

Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

FireFox::
FF - ProfilePath - c:\users\Alan\AppData\Roaming\Mozilla\Firefox\Profiles\d67lz4pg.default\
FF - prefs.js: browser.startup.homepage - hxxp://search.bearshare.com/
FF - prefs.js: keyword.URL - hxxp://search.bearshare.com/web?src=ffb&q=

ClearJavaCache::

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix may request an update; please allow it.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you.
• Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT

• Please open your MalwareBytes AntiMalware Program
• Click the Update Tab and search for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected. <-- very important
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activeX control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan completes, press the LIST OF THREATS FOUND button
• Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
• Include the contents of this report in your next reply.
• Press the BACK button.
• Press Finish

NEXT

Please advise how the computer is running now and if there are any outstanding issues

ComboFix 12-06-08.02 - Alan 09/06/2012 12:14:08.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.64.1033.18.2045.843 [GMT 12:00]
Running from: c:\users\Alan\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-05-09 to 2012-06-09 )))))))))))))))))))))))))))))))
.
.
2012-06-09 00:18 . 2012-06-09 00:18 -------- d-----w- c:\users\Jessica\AppData\Local\temp
2012-06-09 00:18 . 2012-06-09 00:18 -------- d-----w- c:\users\Default\AppData\Local\temp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-04-04 10:44 . 2012-04-04 10:44 161792 ----a-w- c:\windows\system32\msls31.dll
2012-04-04 10:44 . 2012-04-04 10:44 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-04-04 10:44 . 2012-04-04 10:44 86528 ----a-w- c:\windows\system32\iesysprep.dll
2012-04-04 10:44 . 2012-04-04 10:44 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-04-04 10:44 . 2012-04-04 10:44 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-04-04 10:44 . 2012-04-04 10:44 63488 ----a-w- c:\windows\system32\tdc.ocx
2012-04-04 10:44 . 2012-04-04 10:44 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-04-04 10:44 . 2012-04-04 10:44 367104 ----a-w- c:\windows\system32\html.iec
2012-04-04 10:44 . 2012-04-04 10:44 74752 ----a-w- c:\windows\system32\iesetup.dll
2012-04-04 10:44 . 2012-04-04 10:44 23552 ----a-w- c:\windows\system32\licmgr10.dll
2012-04-04 10:44 . 2012-04-04 10:44 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-04-04 10:44 . 2012-04-04 10:44 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-04-04 10:44 . 2012-04-04 10:44 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-04-04 10:44 . 2012-04-04 10:44 152064 ----a-w- c:\windows\system32\wextract.exe
2012-04-04 10:44 . 2012-04-04 10:44 150528 ----a-w- c:\windows\system32\iexpress.exe
2012-04-04 10:44 . 2012-04-04 10:44 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-04-04 10:44 . 2012-04-04 10:44 35840 ----a-w- c:\windows\system32\imgutil.dll
2012-04-04 10:44 . 2012-04-04 10:44 1798656 ----a-w- c:\windows\system32\jscript9.dll
2012-04-04 10:44 . 2012-04-04 10:44 11776 ----a-w- c:\windows\system32\mshta.exe
2012-04-04 10:44 . 2012-04-04 10:44 101888 ----a-w- c:\windows\system32\admparse.dll
2012-04-04 10:44 . 2012-04-04 10:44 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Logitech BT Wizard"="LBTWiz.exe -silent" [X]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-10 90112]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-11 4452352]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-22 133656]
"Logitech Hardware Abstraction Layer"="c:\program files\Common Files\Logitech\khalshared\KHALMNPR.EXE" [2007-10-09 100888]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2007-10-09 100888]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-22 166424]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-20 206064]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2012-02-04 2077536]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
.
c:\users\Jessica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
c:\users\Alan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-12-15 384000]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-30 08:23]
.
2012-06-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-30 08:23]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.nz/
LSP: c:\windows\system32\wpclsp.dll
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{5083D50D-81E5-444D-A3CE-458A8AC9CC9C}: NameServer = 8.8.8.8,8.8.4.4
FF - ProfilePath - c:\users\Alan\AppData\Roaming\Mozilla\Firefox\Profiles\d67lz4pg.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - prefs.js: browser.startup.homepage - hxxp://search.bearshare.com/
FF - prefs.js: keyword.URL - hxxp://search.bearshare.com/web?src=ffb&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG9\Firefox
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-06-09 12:18
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2012-06-09 12:19:43
ComboFix-quarantined-files.txt 2012-06-09 00:19
ComboFix2.txt 2012-06-07 08:18
.
Pre-Run: 229,865,144,320 bytes free
Post-Run: 229,830,508,544 bytes free
.
- - End Of File - - 7D3251129A275AD8AFD26513F618FCE5

Hi,

You will need to run that fix again as it didn't run with the script

Running from: c:\users\Alan\Desktop\ComboFix.exe

make sure you follow the instructions to the letter and drag and drop the CFScript onto the ComboFix icon.

If you are having trouble getting the script to drop onto ComboFix, then run it with this command

(make sure you save the CFScript to your desktop)

Press the WinKey +R to open a run box

copy/paste the following command into the run box, press OK


"%userprofile%\desktop\combofix.exe" "%userprofile%\Desktop\CFscript.txt"

ComboFix 12-06-11.05 - Alan 12/06/2012 20:36:53.3.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.64.1033.18.2045.1059 [GMT 12:00]
Running from: c:\users\Alan\Desktop\combofix.exe
Command switches used :: c:\users\Alan\Desktop\CFscript.txt
AV: AVG Anti-Virus Free *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-05-12 to 2012-06-12 )))))))))))))))))))))))))))))))
.
.
2012-06-12 08:42 . 2012-06-12 08:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-09 01:08 . 2012-06-09 01:08 -------- d-----w- c:\users\Jessica\jagexcache
2012-06-09 00:19 . 2012-06-12 08:42 -------- d-----w- c:\users\Jessica\AppData\Local\temp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-04-04 10:44 . 2012-04-04 10:44 161792 ----a-w- c:\windows\system32\msls31.dll
2012-04-04 10:44 . 2012-04-04 10:44 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-04-04 10:44 . 2012-04-04 10:44 86528 ----a-w- c:\windows\system32\iesysprep.dll
2012-04-04 10:44 . 2012-04-04 10:44 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-04-04 10:44 . 2012-04-04 10:44 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-04-04 10:44 . 2012-04-04 10:44 63488 ----a-w- c:\windows\system32\tdc.ocx
2012-04-04 10:44 . 2012-04-04 10:44 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-04-04 10:44 . 2012-04-04 10:44 367104 ----a-w- c:\windows\system32\html.iec
2012-04-04 10:44 . 2012-04-04 10:44 74752 ----a-w- c:\windows\system32\iesetup.dll
2012-04-04 10:44 . 2012-04-04 10:44 23552 ----a-w- c:\windows\system32\licmgr10.dll
2012-04-04 10:44 . 2012-04-04 10:44 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-04-04 10:44 . 2012-04-04 10:44 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-04-04 10:44 . 2012-04-04 10:44 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-04-04 10:44 . 2012-04-04 10:44 152064 ----a-w- c:\windows\system32\wextract.exe
2012-04-04 10:44 . 2012-04-04 10:44 150528 ----a-w- c:\windows\system32\iexpress.exe
2012-04-04 10:44 . 2012-04-04 10:44 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-04-04 10:44 . 2012-04-04 10:44 35840 ----a-w- c:\windows\system32\imgutil.dll
2012-04-04 10:44 . 2012-04-04 10:44 1798656 ----a-w- c:\windows\system32\jscript9.dll
2012-04-04 10:44 . 2012-04-04 10:44 11776 ----a-w- c:\windows\system32\mshta.exe
2012-04-04 10:44 . 2012-04-04 10:44 101888 ----a-w- c:\windows\system32\admparse.dll
2012-04-04 10:44 . 2012-04-04 10:44 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Logitech BT Wizard"="LBTWiz.exe -silent" [X]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-10 90112]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-11 4452352]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-22 133656]
"Logitech Hardware Abstraction Layer"="c:\program files\Common Files\Logitech\khalshared\KHALMNPR.EXE" [2007-10-09 100888]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2007-10-09 100888]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-22 166424]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-20 206064]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2012-02-04 2077536]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
.
c:\users\Jessica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
c:\users\Alan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-12-15 384000]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-30 08:23]
.
2012-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-30 08:23]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.nz/
LSP: c:\windows\system32\wpclsp.dll
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{5083D50D-81E5-444D-A3CE-458A8AC9CC9C}: NameServer = 8.8.8.8,8.8.4.4
FF - ProfilePath - c:\users\Alan\AppData\Roaming\Mozilla\Firefox\Profiles\d67lz4pg.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG9\Firefox
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-06-12 20:42
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2012-06-12 20:44:27
ComboFix-quarantined-files.txt 2012-06-12 08:44
ComboFix2.txt 2012-06-09 00:19
ComboFix3.txt 2012-06-07 08:18
.
Pre-Run: 229,968,347,136 bytes free
Post-Run: 229,941,899,264 bytes free
.
- - End Of File - - 022F61BEB73C8FBCA26B2EB997761112

That looks better thanks,

can you please move on to the Malwarebytes and ESET scans from my previous post, thanks

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 6.0.6002 Service Pack 2

15/06/2012 2:07:35 p.m.
mbam-log-2012-06-15 (14-07-35).txt

Scan type: Quick Scan
Objects scanned: 48209
Time elapsed: 2 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

C:\Users\Alan\AppData\Local\VirtualStore\Program Files\Spyware Guard 2008\vbase.vdb Win32/Adware.MalwareDefender2009 application
D:\JESSICA\Backup Set 2012-04-04 221728\Backup Files 2012-04-04 221728\Backup files 6.zip Win32/Adware.MalwareDefender2009 application
D:\JESSICA\Backup Set 2012-04-04 221728\Backup Files 2012-06-09 103639\Backup files 6.zip Win32/Adware.MalwareDefender2009 application

Hi,

I suggest deleting those ESET detections then make a new set of backups when we are done here

please run the following:

Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


Your Java is out of date, so go to Start > Control Panel > Programs and Features > scroll down to the Java installation and Remove it, now download the latest Java version 7 update 5 and install it: http://java.com/en/download/index.jsp


NEXT

Please advise how the computer is running now and if there are any outstanding issues

seems to be working fine and no issues

Hi,

Just some housekeeping to do now,

please do the following:


You can delete the DDS and GMER logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix

• Make sure your security programs are totally disabled.
• Click START then RUN
• Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

• It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
  Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.
  
  
• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  
  
• Download TFC to your desktop
  
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
  It's normal after running TFC cleaner that the PC will be slower to boot the first time.
  
  
• WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
  WOT has an addon available for both Firefox and IE
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
  
• In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
  PC Safety and Security--What Do I Need?.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.