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Bluescreen?


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12 replies to this topic

#1 FRISC0

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Posted 18 May 2012 - 10:29 AM

My computer keeps constantly crashing and usually either recovers (the NVIDIA Display driver) and is okay for a while or freezes or bluescreens me.

I had this pop up when I logged back in today after having to push the reset button:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 80F34008
BCP2: 8DF4DACE
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini051812-01.dmp
C:\Users\Jamie\AppData\Local\Temp\WER-413761-0.sysdata.xml
C:\Users\Jamie\AppData\Local\Temp\WER5E07.tmp.version.txt

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Any help would be much appreciated!
Thanks :)

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#2 hamluis

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Posted 18 May 2012 - 10:48 AM

Appears to be a problem with your video drivers, probably damaged.

I would go to Device Manager, uninstall the current Display Adapter driver...then reboot and reinstall same driver, either from Dell driver disk or downloaded from the Dell site.

Louis

#3 FRISC0

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Posted 18 May 2012 - 11:00 AM

I have tried doing this before previously when I asked on BleepingComputer forums. I also cleared my bios.

I don't own a dell also?

#4 hamluis

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Posted 18 May 2012 - 03:00 PM

Sorry about the reference to Dell...mentally mixed up topics I was viewing .

Clearing the BIOS...seemingly has nothing to do with what you have posted thus far here.

If possible...Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#5 FRISC0

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Posted 18 May 2012 - 05:36 PM

http://speccy.piriform.com/results/JpICwbi4n4LtdmwpiVWrOfM
There we go :)

Thanks!

Edited by FRISC0, 18 May 2012 - 05:40 PM.


#6 hamluis

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Posted 19 May 2012 - 04:55 PM

<<I have tried doing this before previously when I asked on BleepingComputer forums.>>

Regardless of what you did "before"...did you try what I suggested?

It also appears that you are running a torrent program...with no firewall enabled and Windows Defender disabled. Not sure what your intent is but these items could combine for trouble.

Your graphics detail reflects "GeForce 8600 GT", while your summary data indicates an onboard GeForce 6150 chipset. Which of these is elected as the primary option for video, please?

Go Start/Run...type devmgmt.msc and hit Enter.

Double-click on Display Adapters...post the data revealed for such.

And...just where are you getting the driver the drive from...which you installed before?

Louis

Edited by hamluis, 22 May 2012 - 03:50 PM.


#7 FRISC0

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Posted 20 May 2012 - 05:11 PM

<<Regardless of what you did "before"...did you try what I suggested?>>
Hey, I haven't purely because I've done it about three times and the problem still persists.


<<It also appears that you running a torrent program...with no firewall enabled and Windows Defender disabled. Not sure what your intent is but these items could combine for trouble.>>
I have windows firewall enabled at the moment. What do you suggest?




<<Your graphics detail reflects "GeForce 8600 GT", while your summary data indicates an onboard GeForce 6150 chipset. Which of these is elected as the primary option for video, please?>>
Shows only GeForce 8600 GT, nothing else listed.


<<just where are you getting the driver the drive from...which you installed before?>>
I actually think it was from you, you referred the NVIDIA website for the official driver on a previous thread I made about this same situation before (except no bluescreen)

:)

#8 hamluis

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Posted 21 May 2012 - 09:28 AM

Sorry, I wasn't very clear in what I meant.

http://motherboards.thingsfinder.com/foxconn/6150m2ma-krs2h/

Above link reflects specs for your listed motherboard. Note that the chipset (onboard video) is GeForce 6150SE...not what is reflected in your Speccy.

Further searching indicates that the specs I looked at...are not the only possible combinations for this board, which led to my confusion (in part). It seems that the driver package includes drivers for various combinations.

I don't know what to tell, other than that I've already stated. I suppose that your crashes may be due to just deterioration of the motherboard, I cannot say.

<<I have windows firewall enabled at the moment. What do you suggest?>>

Apologies, again...I was in error again...I see that it is enabled per your Speccy. Hopefully...I was just having a bad few minutes that day, rather than misinforming various other members all day. I don't multitask well, obviously :).

Louis

Edited by hamluis, 21 May 2012 - 09:28 AM.


#9 FRISC0

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Posted 21 May 2012 - 01:49 PM

Would you suggest there is something I would need to replace within my computer to stop it from freezing?

Maybe an error report or something hidden somewhere that would say what the problem is?

Thanks for your help :)

#10 hamluis

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Posted 21 May 2012 - 04:03 PM

There are good Windows tools...but there is nothing that can tell you exactly what is wrong with a system.

There are reports about certain facets, there are reports when something occurs which is considered critical by Windows...but there isn't necessarily a report which can be generated to indicate every possible problem.

Classic example (IMO) is overheating. No error message anywhere, if user doesn't check temperatures and cleanliness of system...there won't be any visible indications.

Let's try this.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs, with selection in ALL
•List Users, Partitions and Memory size.
•List Minidump Files

Copy and paste the onscreen results into your next post.

#11 FRISC0

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Posted 22 May 2012 - 03:11 AM

Okay I understand :) Is there a typical temperate the computer should be at? Mines usually up in the 40°c - 47°c mark.

MiniToolBox by Farbar Version: 18-01-2012
Ran by Jamie (administrator) on 22-05-2012 at 09:10:12
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
========================= IP Configuration: ================================

Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection (Connected)
NVIDIA nForce Networking Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Jamie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-18-E7-2D-78-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b533:8bd4:6f76:316c%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 22 May 2012 9:08:52 AM
Lease Expires . . . . . . . . . . : 23 May 2012 9:08:52 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 167778535
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-BA-24-C7-00-1C-25-38-D2-98
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1C-25-38-D2-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:18e3:3b3f:a9f7:4869(Preferred)
Link-local IPv6 Address . . . . . : fe80::18e3:3b3f:a9f7:4869%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 8:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{990615A8-A60D-4F70-832C-AFCBBD61DC0B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 173.194.34.161
173.194.34.163
173.194.34.169
173.194.34.160
173.194.34.166
173.194.34.168
173.194.34.162
173.194.34.174
173.194.34.165
173.194.34.164
173.194.34.167



Pinging google.com [173.194.34.174] with 32 bytes of data:

Reply from 173.194.34.174: bytes=32 time=20ms TTL=54

Reply from 173.194.34.174: bytes=32 time=19ms TTL=54



Ping statistics for 173.194.34.174:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 19ms, Maximum = 20ms, Average = 19ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=137ms TTL=49

Reply from 209.191.122.70: bytes=32 time=142ms TTL=49



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 137ms, Maximum = 142ms, Average = 139ms

Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=8ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 8ms, Average = 4ms

===========================================================================
Interface List
10 ...00 18 e7 2d 78 8a ...... Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
7 ...00 1c 25 38 d2 98 ...... NVIDIA nForce 10/100/1000 Mbps Ethernet
1 ........................... Software Loopback Interface 1
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
14 ...00 00 00 00 00 00 00 e0 isatap.{990615A8-A60D-4F70-832C-AFCBBD61DC0B}
21 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.3 286
192.168.1.3 255.255.255.255 On-link 192.168.1.3 286
192.168.1.255 255.255.255.255 On-link 192.168.1.3 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.3 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.3 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 18 ::/0 On-link
1 306 ::1/128 On-link
11 18 2001::/32 On-link
11 266 2001:0:5ef5:79fd:18e3:3b3f:a9f7:4869/128
On-link
10 286 fe80::/64 On-link
11 266 fe80::/64 On-link
11 266 fe80::18e3:3b3f:a9f7:4869/128
On-link
10 286 fe80::b533:8bd4:6f76:316c/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
10 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/22/2012 02:09:46 AM) (Source: MsgPlusService) (User: )
Description: MsgPlusServiceService failed to shut down.

Error: (05/22/2012 02:09:46 AM) (Source: MsgPlusService) (User: )
Description: MsgPlusServiceReceiving shutdown message.

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 24

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 23

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 22

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 21

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 20

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 19

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 18

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 17


System errors:
=============
Error: (05/22/2012 09:05:15 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/22/2012 09:04:56 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/21/2012 07:24:51 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/21/2012 07:24:29 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/21/2012 09:05:37 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/21/2012 09:05:21 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/20/2012 10:39:05 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/20/2012 10:38:46 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/19/2012 06:29:41 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/19/2012 06:29:22 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.


Microsoft Office Sessions:
=========================
Error: (04/09/2010 06:42:55 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash.

Error: (02/23/2010 00:09:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
.NET Utilities (Version: 128.0.0)
32 Bit HP CIO Components Installer (Version: 1.0.0)
7800 (Version: 82.0.252.000)
7800_Help (Version: 82.0.252.000)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.2.202.235)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player 11.6 (Version: 11.6.4.634)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
µTorrent (Version: 3.0.0)
Audacity 1.2.6
AVG 2012 (Version: 12.0.2176)
AVG 2012 (Version: 12.0.2425)
AVG 2012 (Version: 2012.0.2176)
AviSynth 2.5
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 82.0.173.000)
D3DX10 (Version: 15.4.2368.0902)
DebugMode PluginPac (remove only)
Defraggler (Version: 2.09)
Destinations (Version: 82.0.173.000)
DeviceManagementQFolder (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.3)
Driver Sweeper version 3.2.0 (Version: 3.2.0)
EPSON Printer Software
Facebook Plug-In
FFmpeg 2009-01-08 for Audacity
FileHippo.com Update Checker
Free Audio Converter version 2.3.4.920
Free M4a to MP3 Converter 6.1
Geeks3D.com FurMark 1.10.1
Google Chrome (Version: 14.0.835.186)
Half-Life 2
HP Imaging Device Functions 8.0 (Version: 8.0)
HP Photosmart Appliance Printer Driver Software 8.0.D (Version: 8.0)
HP Update (Version: 4.000.005.006)
ImTOO Video Converter Ultimate 6 (Version: 6.0.15.1110)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 3 (Version: 7.0.30)
K-Lite Mega Codec Pack 8.4.0 (Version: 8.4.0)
LAME v3.98.2 for Audacity
LogMeIn Hamachi (Version: 2.1.0.166)
Messenger Plus! 5 (Version: 5.11.0.760)
Messenger Plus! for Skype (Version: 0.7.0.75)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Windows Media Video 9 VCM
Minecraft Note Block Studio version 3.1.3 (Version: 3.1.3)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSVC80_x86_v2 (Version: 1.0.3.0)
MSVCRT (Version: 15.4.2862.0708)
MySQL Servers and Clients 3.23.52
NVIDIA 3D Vision Controller Driver 296.10 (Version: 296.10)
NVIDIA 3D Vision Driver 296.10 (Version: 296.10)
NVIDIA Control Panel 296.10 (Version: 296.10)
NVIDIA Display Control Panel (Version: 6.14.12.5896)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA Graphics Driver 296.10 (Version: 296.10)
NVIDIA Install Application (Version: 2.1002.62.312)
NVIDIA Performance (Version: 1.00.0000)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.9610)
NVIDIA System Monitor (Version: 1.00.0000)
NVIDIA System Update (Version: 1.00.0000)
NVIDIA Update 1.7.11 (Version: 1.7.11)
NVIDIA Update Components (Version: 1.7.11)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Portal
Portal 2
QuickTime (Version: 7.71.80.42)
Realtek AC'97 Audio
Segoe UI (Version: 15.4.2271.0615)
SF_CDD_ProductContext (Version: 82.0.252.000)
SF_CDD_Software (Version: 82.0.252.000)
Skype™ 5.5 (Version: 5.5.124)
Speccy (Version: 1.16)
Spotify (Version: 0.5.2)
Status (Version: 82.0.173.000)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab
System Requirements Lab CYRI (Version: 4.5.1.0)
Team Fortress 2
TeamSpeak 3 Client
Tomb Raider: Anniversary 1.0
Tomb Raider: Underworld 1.0
Toolbox (Version: 82.0.173.000)
TrayApp (Version: 82.0.188.000)
UnloadSupport (Version: 1.00.0000)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VLC media player 1.1.6 (Version: 1.1.6)
VoiceOver Kit (Version: 1.42.128.0)
WebReg (Version: 82.0.173.000)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
XpertVision 5.9
XviD MPEG4 Video Codec (remove only)
Zoo Tycoon: Complete Collection

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 3070.82 MB
Available physical RAM: 1714.82 MB
Total Pagefile: 6072.35 MB
Available Pagefile: 4639.39 MB
Total Virtual: 2047.88 MB
Available Virtual: 1941.44 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:298.09 GB) (Free:68.97 GB) NTFS
3 Drive d: (FRIENDS_SERIES6_D3B) (CDROM) (Total:4.21 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\JAMIE-PC

Administrator Guest Jamie
UpdatusUser

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini041612-01.dmp
C:\Windows\Minidump\Mini051812-01.dmp

**** End of log ****



#12 hamluis

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Posted 22 May 2012 - 04:11 PM

Event Viewer errors:

<<Error: (05/22/2012 09:05:15 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.>>


Repetitive error, system cannot create .dmp file because of your current settings.


Error: (05/22/2012 02:09:46 AM) (Source: MsgPlusService) (User: )
Description: MsgPlusServiceReceiving shutdown mesError: (05/22/2012 02:09:46 AM) (Source: MsgPlusService) (User: )
Description: MsgPlusServiceReceiving shutdown message.

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 24

Error: (05/21/2012 09:27:18 PM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 24


Solutions to the errors above...probably just involve uninstalling and reinstalling applicable program. You may also try just uninstalling/reinstalling iTunes.

Louis

#13 FRISC0

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Posted 22 May 2012 - 04:21 PM

Thanks for all your help.

:)




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