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Windows Protection Error


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2 replies to this topic

#1 Eluzion

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Posted 17 May 2012 - 02:19 PM

My old computers operating system is Windows ME. Starting my computer I receive the message "While Initializing device CONFIGMG: Windows Protection Error. You need to restart your computer." After doing some research it seems I need to perform a BIOS upgrade. Guaranteed this is basically Spanish to me, I followed the directions on the Microsoft website [http://support.microsoft.com/kb/187612] under more information. It said to "Force APM 1.0" On my computer, it didn't have the option to do that.

The computer will only run in Safe Mode. My question is, besides how to fix this problem, I have important files on the computer that I would hate to see deleted, how do I retrieve these files? Thanks in advance for your help.

 

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#2 Lovelygirl

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Posted 16 July 2012 - 11:35 PM

Run scandisk and see if that works to repair your Operating System

#3 easyrider2

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Posted 30 September 2012 - 04:51 PM

Hi Eluzion,

could you let me know if the problem was resolved?

If it has not been resolve, I would recommend you to enter BIOS (when you power up the computer it shows a message which key you need to enter, usually it may be F1,F2, Del or Esc key). Once you in BIOS, please navigate with the arrow and there should be Power section. Enter the Power section (by pressing Enter on keyboard) and locate the APM option (it may be in Advanced Power Features as well). Once located, please disable it, then save all changes and restart computer.

If this is not working, please enter the BIOS again using the steps above and please find option Restore to Default. Click on Save and then restart the computer. Please post here if it is working.

Best of luck.




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