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White Screen On Desktop


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3 replies to this topic

#1 denny53

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Posted 27 February 2006 - 12:40 AM

hope someone can help me..i must have gotten spyware or a virus on my computer because on all I have is a white screen on my desktop it wont display anything I did my virus checker and registery cleaner and still have a white screen everything else is working fine so am stumped please help
thanks

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#2 Enthusiast

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Posted 27 February 2006 - 08:34 AM

When you say all you have is a white screen, how is everything else working?

If you mean the background is white, but everything else functions normally, go to the display icon in the control panel and use the various tabs in there to set wallpaper (if you desire that), the Appearance tab for styles of displays and fonts , background and font colors.

The first thing is to update and run whatever AV ap you have resident and installed on your computer.

Beyond that, you should have the following installed, and updated and run regularly:

Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)

Ad-Aware SE Personal is a free version and it can be downloaded from our Mirror Sites in the Download section at Lavasoft website. However, please note that while the free Ad-Aware SE naturally helps you remove all spyware, it does not provide real-time memory scanning; this capability comes with the paid versions.

http://www.lavasoft.com/

Click on Adaware SE Personal in “Products” on the left side of the page

Or

http://www.lavasoft.de/software/adaware/

or

http://www.download.com/3405-8022-5153545....ubj=dl&tag=top5

or

http://fileforum.betanews.com/detail/Adawa...nal/965718306/1



Spybot S&D: http://www.safer-networking.org/en/index.html
Be sure to enable “Teatimer” which gives you realtime protection.


Microsoft Windows Defender
http://www.microsoft.com/athome/security/s...re/default.mspx
This also provides realtime protection.

SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx

AČ - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.


In addition, the following Web Based scans to run occasionally or whenever you think you may have a problem:

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these as they need Active X to work.)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Then there are the Trojan Scans:

online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Edited by Enthusiast, 27 February 2006 - 08:44 AM.


#3 miekiemoes

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Posted 27 February 2006 - 09:56 AM

Looks like active desktop is on, but the responsible file is gone.

Go to start > control panel > Display properties > Desktop > Customize Desktop... > Web tab > uncheck and delete everything you find in there. (except for "My current home page")
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#4 El Bandito

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Posted 12 March 2006 - 12:28 AM

I had the same problem, but deleting the desktop web thing fixed it. Thank you so much, it'd been there for weeks.




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