USPS Email Malware

Hi! New to the forum!! Does anyone know???... I am currently running XP on my infected PC. I opened the same "USPS Customer Service" email, didnt download anything, however I am 99.9% sure this has infected my PC as I have not done anything else I can think of.

Issue is, I wasnt aware it infected my PC until I went to use it today. I got the "blue screen"!! I have attempted to download malwarebytes on my other PC running Vista, I saved it onto an USB flash, inserted it into the infected PC. Ive tried to boot in "safe mode", "safe mode with network", "directory Serv", normally & even tried to insert the re-install disk. Received an error each & every time. Does anyone have any suggestions?? I can download any software, the issue at hand is being able to run it on the infected PC.

Thanks!! :-)

Mod Edit: Split from http://www.bleepingcomputer.com/forums/topic452835.html/page__st__15__p__2700550#entry2700550 - Hamluis.

Hello and welcome ,,,plaese run these and psot the logs.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.




Please download TDSSKiller.zip and and extract it.

• Run TDSSKiller.exe.
• Click on Change Parameters
• Put a check in the box of Detect TDLFS file system
• Click Start scan.
• When it is finished the utility outputs a list of detected objects with description.
  The utility automatically selects an action (Cure or Delete) for malicious objects.
  The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
• Let reboot if needed and tell me if the tool needed a reboot.
• Click on Report and post the contents of the text file that will open.
  
  Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.

I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
• Check
• Click the button.
• Accept any security warnings from your browser.
• Under scan settings, check and check Remove found threats
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push
• Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Push the button.
• Push

NOTE: In some instances if no malware is found there will be no log produced.

The biggest issue is, is that I am NOT able to boot my PC in anyway, everything I try (safe mode, safe mode w/network, directory ser, normal & re install) gives me an error. So where i am able to download everything I need on my woking PC, my infected PC is the issue.

I will ask another that handles these non booters to look here.

Hello, can you give a bit more detailed description of the error you get when attempting to boot?