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BDS/GENDAL VIRUS?


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#1 ScottAS

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Posted 12 May 2012 - 04:11 PM

I have a bulk email program I haven't used in awhile and started it up again (Email Sender DeLuxe). I've never had problems before. When I launch one of the options to access the Windows ODBC Data Source Manager, my Avira Free Antivirus (12.0.0.1125 5/2/12 version) advises that it has found the BDS/Gendal.17408.BZ virus in folder C:\Documents and Settings\User\Local Settings\Application Data\Xenocode\ApplianceCaches\Email Sender Deluxe.exe_126047B4\Native\STUBEXE\@SYSTEM@\odbcad32.exe. When I navigate to that location, there is no file. I have enabled "show hidden files". I've removed the email program, run MalwareBytes Anti-Malware and cleaned one unrelated infection. Re-installed the email software and when I launch the option, it again advises about the virus. The anti-virus software indicates it has moved the infected file to quarantine 4 times now. I cannot make an ODBC connection to the database I need. Any solution to this?
ThX!
Scott

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#2 TheShooter93

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Posted 12 May 2012 - 04:37 PM

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment. If you still don't have internet access in Safe Mode With Networking, you will need to download the installers onto a flash drive from a working computer and transfer them to the problem PC.

Also, if you have any of the following programs already installed on your machine, download the latest version along with updates, then run the scan.

================================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

================================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.
================================================================================

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
================================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Network+ Certified | Senior at UCF pursuing Information Technology B.S. | System Administrator

Please note that I am currently in training. All malware related posts must first be approved by an instructor. This may cause a delay.


#3 ScottAS

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Posted 13 May 2012 - 10:57 AM

Hi. Contents of each application shown below: Ran email app again and still came up with same issue.

Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira Free Antivirus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 31
Adobe Flash Player 11.2.202.235
Adobe Reader X (10.1.3)
Mozilla Firefox (12.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
``````````End of Log````````````

=============================================================

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/12/2012 at 07:48 PM

Application Version : 5.0.1148

Core Rules Database Version : 8590
Trace Rules Database Version: 6402

Scan type : Complete Scan
Total Scan Time : 02:14:32

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 609
Memory threats detected : 0
Registry items scanned : 34033
Registry threats detected : 0
File items scanned : 45130
File threats detected : 19

Trojan.Agent/Gen-Cryptor[Egun]
ZIP ARCHIVE( C:\DOWNLOADS\ICR-SDK-VB.ZIP )/ICRDEMO.EXE
C:\DOWNLOADS\ICR-SDK-VB.ZIP
C:\DOCUMENTS AND SETTINGS\USER\RECENT\ICR-SDK-VB.ZIP.LNK

Adware.Tracking Cookie
C:\Documents and Settings\User\Cookies\[email protected][2].txt [ /ad.wsod ]
C:\Documents and Settings\User\Cookies\[email protected][1].txt [ /lexmark.122.2o7 ]
C:\Documents and Settings\User\Cookies\NX20II1E.txt [ /fastclick.net ]
C:\Documents and Settings\User\Cookies\4YEQIKVC.txt [ /atdmt.com ]
C:\Documents and Settings\User\Cookies\4WDJX5OE.txt [ /c.atdmt.com ]
C:\Documents and Settings\User\Cookies\020NARNU.txt [ /interclick.com ]
b.ads2.msads.net [ C:\DOCUMENTS AND SETTINGS\USER\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\4GFGXRLL ]
msnbcmedia.msn.com [ C:\DOCUMENTS AND SETTINGS\USER\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\4GFGXRLL ]
s0.2mdn.net [ C:\DOCUMENTS AND SETTINGS\USER\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\4GFGXRLL ]

Adware.Zwangi
C:\PROGRAM FILES\EZOUTLOOKSYNC\UNINSTALL.EXE
C:\DOCUMENTS AND SETTINGS\USER\START MENU\PROGRAMS\EZOUTLOOKSYNC\UNINSTALL.LNK

Trojan.Agent/Gen-Rimecud
C:\LEADTOOLS 17.5\BIN\CDLL\WIN32\IMAGEVIEWER_ORIGINAL.EXE
C:\LEADTOOLS 17.5\BIN\CDLL\X64\IMAGEVIEWER_ORIGINAL.EXE
C:\LEADTOOLS 17.5\SHORTCUTS\C DLL\03 MEDICAL\04 MEDICAL VIEWER\IMAGE VIEWER 32-BIT.LNK
C:\LEADTOOLS 17.5\SHORTCUTS\C DLL\03 MEDICAL\04 MEDICAL VIEWER\IMAGE VIEWER 64-BIT.LNK

Rogue.Agent/Gen-Nullo[BIN]
C:\WINDOWS\SYSTEM32\SYSWLTAG16.BIN

=========================================================================

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.12.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
User :: LOWERLEVEL [administrator]

5/12/2012 9:47:50 PM
mbam-log-2012-05-12 (21-47-50).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 227064
Time elapsed: 13 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

===================================================================

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-05-13 10:44:34
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4 HDT722516DLAT80 rev.V43OA70A
Running: ojkoeqwg.exe; Driver: C:\DOCUME~1\User\LOCALS~1\Temp\pxdcquow.sys


---- System - GMER 1.0.15 ----

SSDT F7E815A6 ZwCreateKey
SSDT F7E8159C ZwCreateThread
SSDT F7E815AB ZwDeleteKey
SSDT F7E815B5 ZwDeleteValueKey
SSDT F7E815BA ZwLoadKey
SSDT F7E81588 ZwOpenProcess
SSDT F7E8158D ZwOpenThread
SSDT F7E815C4 ZwReplaceKey
SSDT F7E815BF ZwRestoreKey
SSDT F7E815B0 ZwSetValueKey

---- EOF - GMER 1.0.15 ----

#4 TheShooter93

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Posted 13 May 2012 - 11:01 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Network+ Certified | Senior at UCF pursuing Information Technology B.S. | System Administrator

Please note that I am currently in training. All malware related posts must first be approved by an instructor. This may cause a delay.


#5 ScottAS

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Posted 13 May 2012 - 04:26 PM

OK. Followed last instructions. Not sure whether i attached link to this topic appropriately to New Topic. Just copied out of address bar and pasted into New Topic.

#6 TheShooter93

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Posted 13 May 2012 - 04:29 PM

Yes, you linked back here correctly on your new topic.

You will be continuing there from now on, and this thread will be closed shortly.

Good luck. :thumbup2:

Network+ Certified | Senior at UCF pursuing Information Technology B.S. | System Administrator

Please note that I am currently in training. All malware related posts must first be approved by an instructor. This may cause a delay.


#7 ScottAS

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Posted 13 May 2012 - 04:31 PM

Thank you! Do I get an email notification when someone picks it up. I do have notifications checked.

#8 TheShooter93

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Posted 13 May 2012 - 04:33 PM

Let's make sure.

At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed.

You'll be sent an email as soon as someone replies to your thread.

Just be patient, the users reviewing your logs have to go through line by line, and there are far fewer members there than you might think dealing with as many cases as they are.

Network+ Certified | Senior at UCF pursuing Information Technology B.S. | System Administrator

Please note that I am currently in training. All malware related posts must first be approved by an instructor. This may cause a delay.


#9 ScottAS

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Posted 13 May 2012 - 04:38 PM

Got it! Thank you!

#10 TheShooter93

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Posted 13 May 2012 - 04:38 PM

You're welcome. :thumbup2:

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Please note that I am currently in training. All malware related posts must first be approved by an instructor. This may cause a delay.


#11 hamluis

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Posted 15 May 2012 - 06:46 AM

Reference: http://www.bleepingcomputer.com/forums/topic453513.html .

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis




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