Posted 24 April 2012 - 03:16 AM
OK... so Monday's 0day drop/version update revealed some information I haven't seen before. A phone number!
This goes to some chimps at a company called "soft logic". I spent a few hours poking, prodding, and yes trolling them to get the following information. Ruin my customer's day, time for me to be the bringer of Karma and ruin theirs hahaha!. I either spoke with a "Catherine" or a "Louie" who were incredibly shady in their phone demeanor.
From what I gathered they are an outsourced support company (supposedly) that provides customer service to all versions of, Smart HDD, System Check, System Fix, and Defrag Pro. It is yet to be confirmed if this is a couple of jack@$$es posing as Soft Logic or the real company. A contact of mine living in India says they're a new company. By the time this post gets read the number could have been changed.
Giving the benefit of the doubt, I did suggest that if they are the kinda company they say they are, they will drop the contract and do support for Dell or something. May suck but atleast it's more honest work.