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Posted 21 April 2012 - 08:26 PM
Posted 21 April 2012 - 08:44 PM
Posted 22 April 2012 - 03:10 PM
Posted 22 April 2012 - 06:20 PM
Edited by Queen-Evie, 22 April 2012 - 06:31 PM.
Posted 22 April 2012 - 07:01 PM
The Motorola SB6120 is a Comcast compatible modem.
You state you currently have an Arris TM502G, which is a telephony modem. Do you have Comcast digital voice phone service? If you do the Motorola SB6120 will not work for you if you have a phone plugged into the Arris.
If you are subscribed to Performance, Blast!, Ultra or Extreme internet tier Docsis 3 is the best choice but Docsis 2 will also work.
The 2 you have are both Docsis 2, so it may be better to go with the Motorola.
If you want opinions on Motorola SB6120 in relation to Comcast
I suggest you post in the Comcast Help Forums.
Those Forums are provided to Comcast customers, and are a great resource for vendor specific issues. There are Forums for computer issues, email issues, security, internet, cable tv, CDV, billing, and customer service.
Many times we, the users there, can provide answers tech support and customer service can't.
Click the link below. The forum landing page will open. Click Sign In. Log in with your Comcast user ID (the part before .net) and your password. You will next see a first time forum users page, asking you to choose a screen name for use in the Forums. Once you set that up, you'll be taken back to the landing page. PLEASE DO NOT USE YOUR COMCAST EMAIL NAME FOR YOUR FORUM USER NAME.
http://forums.comcast.com/
Before posting, take a moment to read the Posting Guidelines. The link is on the top right hand side of the page.
Then choose the appropriate board to post in. In your case that would be Connectivity and Modem Help. Connection experts and others will weigh in on your choice. REMEMBER TO CHECK BACK FOR REPLIES.
One thing to be aware of: By default you will be notified via email every time someone replies to a topic you have started or replied in. If you do not wish to receive the notifications you can disable them by clicking My Settings/Subscriptions & Bookmarks tab. Uncheck the box next to Automatically subscribe me to topics I participate in. Scroll down and click Save.
(Once you get to the forum, save the page to your favorites/bookmarks. If you want to get to it from the Comcast home page, you have to jump through hoops to reach it)
If you have any questions about the Comcast forum you can PM me here at BC or there, where my user name is the same one I use here.
Posted 22 April 2012 - 07:24 PM
Posted 22 April 2012 - 07:54 PM
Posted 22 April 2012 - 11:39 PM
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A learning experience is one of those things that say, "You know that thing you just did? Don't do that." — Douglas Adams.
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Posted 23 April 2012 - 01:08 PM
My next Upgrade, USB 3 on my remaining desktop. The only External storage devices I currently Buy are USB3 devices
How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
My first Computer had a Whopping 16K of memory @ 0.89MHz. My first hard drive held 20 Megabytes and never filled up.
My Oldest Motherboard and Hard Drive are a 80286 @ 8Mhz and a Seagate 20 Megabyte MFM drive.
Posted 23 April 2012 - 01:33 PM
Posted 23 April 2012 - 03:55 PM
My next Upgrade, USB 3 on my remaining desktop. The only External storage devices I currently Buy are USB3 devices
How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
My first Computer had a Whopping 16K of memory @ 0.89MHz. My first hard drive held 20 Megabytes and never filled up.
My Oldest Motherboard and Hard Drive are a 80286 @ 8Mhz and a Seagate 20 Megabyte MFM drive.
Posted 23 April 2012 - 09:17 PM
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