MiniToolBox by Farbar Version: 18-01-2012
Ran by Kathy Ellis (administrator) on 19-04-2012 at 22:07:26
Microsoft Windows 7 Ultimate (X64)
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Realtek RTL8191SE 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global icmpredirects=enabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : KathyEllis-hp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-DA-D1-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Realtek RTL8191SE 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 70-F1-A1-DA-D1-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::385c:690f:1ba8:dcda%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 19, 2012 6:22:20 PM
Lease Expires . . . . . . . . . . : Friday, April 20, 2012 6:22:20 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-1D-F8-DE-C8-0A-A9-EA-FA-1F
DNS Servers . . . . . . . . . . . : 192.168.1.1
68.238.96.12
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : C8-0A-A9-EA-FA-1F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.domain_not_set.invalid:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c82:1780:b884:f946(Preferred)
Link-local IPv6 Address . . . . . : fe80::c82:1780:b884:f946%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{DF27A7DA-61DF-4D85-A1C0-829584233A80}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dslmodem.domain
Address: 192.168.1.1
Name: google.com
Addresses: 74.125.227.129
74.125.227.128
74.125.227.134
74.125.227.132
74.125.227.131
74.125.227.142
74.125.227.135
74.125.227.133
74.125.227.137
74.125.227.136
74.125.227.130
Pinging google.com [74.125.227.137] with 32 bytes of data:
Reply from 74.125.227.137: bytes=32 time=39ms TTL=55
Reply from 74.125.227.137: bytes=32 time=39ms TTL=55
Ping statistics for 74.125.227.137:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 39ms, Average = 39ms
Server: dslmodem.domain
Address: 192.168.1.1
Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=205ms TTL=50
Reply from 98.139.183.24: bytes=32 time=87ms TTL=50
Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 87ms, Maximum = 205ms, Average = 146ms
Server: dslmodem.domain
Address: 192.168.1.1
Name: bleepingcomputer.com
Address: 208.43.87.2
Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.
Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=7ms TTL=128
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 7ms, Average = 6ms
===========================================================================
Interface List
25...70 f1 a1 da d1 78 ......Microsoft Virtual WiFi Miniport Adapter
14...70 f1 a1 da d1 78 ......Realtek RTL8191SE 802.11b/g/n WiFi Adapter
11...c8 0a a9 ea fa 1f ......Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.66 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.66 281
192.168.1.66 255.255.255.255 On-link 192.168.1.66 281
192.168.1.255 255.255.255.255 On-link 192.168.1.66 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.66 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.66 281
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:c82:1780:b884:f946/128
On-link
14 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::c82:1780:b884:f946/128
On-link
14 281 fe80::385c:690f:1ba8:dcda/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
14 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (04/19/2012 07:09:47 PM) (Source: Application Hang) (User: )
Description: The program Acrobat.exe version 10.1.3.23 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: e18
Start Time: 01cd1e89d9c616d3
Termination Time: 16
Application Path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Report Id: 2077987e-8a7d-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 07:09:21 PM) (Source: Application Hang) (User: )
Description: The program Acrobat.exe version 10.1.3.23 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1550
Start Time: 01cd1e569bdfa34b
Termination Time: 4462
Application Path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Report Id: edd8d52a-8a7c-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 07:03:29 PM) (Source: Application Hang) (User: )
Description: The program PDR10.exe version 10.0.0.1424 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 11f4
Start Time: 01cd1e851a4b386b
Termination Time: 1842
Application Path: C:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.exe
Report Id: dfee744a-8a7a-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 06:56:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
Error: (04/19/2012 06:55:03 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
Error: (04/19/2012 06:52:29 PM) (Source: MsiInstaller) (User: Kathy Ellis)Kathy Ellis
Description: Product: MSXML 4.0 SP2 (KB973688) -- Error 1935. An error occured during the installation of assembly component {7B2B4EA5-1028-B7E6-A06B-D6B9ABF34537}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9876.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"
Error: (04/19/2012 05:24:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: Hpqdirec.exe, version: 130.0.44.62, time stamp: 0x4a0c0922
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1198
Faulting application start time: 0xHpqdirec.exe0
Faulting application path: Hpqdirec.exe1
Faulting module path: Hpqdirec.exe2
Report Id: Hpqdirec.exe3
Error: (04/19/2012 05:07:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: Hpqdirec.exe, version: 130.0.44.62, time stamp: 0x4a0c0922
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1914
Faulting application start time: 0xHpqdirec.exe0
Faulting application path: Hpqdirec.exe1
Faulting module path: Hpqdirec.exe2
Report Id: Hpqdirec.exe3
Error: (04/19/2012 10:50:55 AM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0xC004C008
Sku Id=ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Error: (04/19/2012 10:50:55 AM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0xC004C008
System errors:
=============
Error: (04/19/2012 06:56:44 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: SYSTEM)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB973688).
Error: (04/19/2012 02:14:52 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Monitor Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
Error: (04/19/2012 02:14:51 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
Error: (04/19/2012 11:24:34 AM) (Source: DCOM) (User: )
Description: C:\PROGRA~2\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe -Embedding740{B3EDE298-AE75-4A1C-AB7E-1B9229B77BBE}
Error: (04/19/2012 10:25:30 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Monitor Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
Error: (04/19/2012 10:25:29 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
Error: (04/18/2012 11:03:29 PM) (Source: DCOM) (User: Kathy Ellis)
Description: application-specificLocalActivation{F706B4B5-72BC-49D5-967C-05194FA83446}{F706B4B5-72BC-49D5-967C-05194FA83446}KathyEllis-hpKathy EllisS-1-5-21-3700042763-3039227250-2771175788-1000LocalHost (Using LRPC)
Error: (04/18/2012 11:03:29 PM) (Source: DCOM) (User: Kathy Ellis)
Description: application-specificLocalActivation{F706B4B5-72BC-49D5-967C-05194FA83446}{F706B4B5-72BC-49D5-967C-05194FA83446}KathyEllis-hpKathy EllisS-1-5-21-3700042763-3039227250-2771175788-1000LocalHost (Using LRPC)
Error: (04/18/2012 11:03:26 PM) (Source: DCOM) (User: Kathy Ellis)
Description: application-specificLocalActivation{F706B4B5-72BC-49D5-967C-05194FA83446}{F706B4B5-72BC-49D5-967C-05194FA83446}KathyEllis-hpKathy EllisS-1-5-21-3700042763-3039227250-2771175788-1000LocalHost (Using LRPC)
Error: (04/18/2012 11:03:26 PM) (Source: DCOM) (User: Kathy Ellis)
Description: application-specificLocalActivation{F706B4B5-72BC-49D5-967C-05194FA83446}{F706B4B5-72BC-49D5-967C-05194FA83446}KathyEllis-hpKathy EllisS-1-5-21-3700042763-3039227250-2771175788-1000LocalHost (Using LRPC)
Microsoft Office Sessions:
=========================
Error: (04/19/2012 07:09:47 PM) (Source: Application Hang)(User: )
Description: Acrobat.exe10.1.3.23e1801cd1e89d9c616d316C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe2077987e-8a7d-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 07:09:21 PM) (Source: Application Hang)(User: )
Description: Acrobat.exe10.1.3.23155001cd1e569bdfa34b4462C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exeedd8d52a-8a7c-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 07:03:29 PM) (Source: Application Hang)(User: )
Description: PDR10.exe10.0.0.142411f401cd1e851a4b386b1842C:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.exedfee744a-8a7a-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 06:56:14 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestC:\Users\Kathy Ellis\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R39YSFQ6\esetsmartinstaller_enu.exe
Error: (04/19/2012 06:55:03 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestC:\Users\Kathy Ellis\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R39YSFQ6\esetsmartinstaller_enu.exe
Error: (04/19/2012 06:52:29 PM) (Source: MsiInstaller)(User: Kathy Ellis)Kathy Ellis
Description: Product: MSXML 4.0 SP2 (KB973688) -- Error 1935. An error occured during the installation of assembly component {7B2B4EA5-1028-B7E6-A06B-D6B9ABF34537}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9876.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)
Error: (04/19/2012 05:24:13 PM) (Source: Application Error)(User: )
Description: Hpqdirec.exe130.0.44.624a0c0922unknown0.0.0.000000000c000000500000000119801cd1e797db4bf68C:\Program Files (x86)\HP\Digital Imaging\bin\Hpqdirec.exeunknown64248cab-8a6e-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 05:07:11 PM) (Source: Application Error)(User: )
Description: Hpqdirec.exe130.0.44.624a0c0922unknown0.0.0.000000000c000000500000000191401cd1e787a675a1cC:\Program Files (x86)\HP\Digital Imaging\bin\Hpqdirec.exeunknown02c07fff-8a6c-11e1-821f-c80aa9eafa1f
Error: (04/19/2012 10:50:55 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004C008ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Error: (04/19/2012 10:50:55 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004C00800010001(0x00000000, 10:50:55:391 -
http://go.microsoft.com/fwlink/?LinkID=88341)
00020001(0x00000000, 10:50:55:392)
00030001(0x00000000, 10:50:55:392 -
http://go.microsoft.com)
00030002(0x00000000, 10:50:55:392 - 1)
00020005(0x00000000, 10:50:55:392 - 0)
0002000C(0x00000000, 10:50:55:483 - 302)
0002000E(0x00000000, 10:50:55:483 -
https://activation.sls.microsoft.com/sllicensing/SLLicense.asmx)
00020001(0x00000000, 10:50:55:484)
00030001(0x00000000, 10:50:55:484 -
https://activation.sls.microsoft.com)
00030002(0x00000000, 10:50:55:484 - 1)
00020005(0x00000000, 10:50:55:484 - 0)
0002000C(0x00000000, 10:50:55:986 - 500)
00010002(0x8004FC01, 10:50:55:986 - <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="
http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>SoapException</faultstring><detail><HRESULT>0xC004C008</HRESULT><Messages><Message>113 (Activation) - [PA Maximum unlock exceeded. ---> Maximum unlock exceeded]</Message></Messages></detail></soap:Fault></soap:Body></soap:Envelope>)
00010003(0x8004FC01, 10:50:55:987)
=========================== Installed Programs ============================
5600 (Version: 130.0.365.000)
5600_Help (Version: 82.0.242.000)
5600Trb (Version: 82.0.242.000)
64 Bit HP CIO Components Installer (Version: 6.2.1)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.3)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.233)
AIO_CDB_ProductContext (Version: 130.0.365.000)
AIO_CDB_Software (Version: 130.0.365.000)
AIO_Scan (Version: 130.0.421.000)
Akamai NetSession Interface
Apple Application Support (Version: 2.0.1)
Apple Software Update (Version: 2.1.3.127)
Art Effects for PDR10 (Version: 2.0)
BufferChm (Version: 130.0.331.000)
Copy (Version: 130.0.428.000)
Coupon Printer for Windows (Version: 5.0.0.1)
CyberLink PowerDirector 10 (Version: 10.0.0.1424c)
CyberLink PowerDirector 10 Content Pack II (Version: 10.0)
CyberLink PowerDVD 12 (Version: 12.0.1421.04)
CyberLink WaveEditor (Version: 1.0.1.3628a)
CyberLink YouCam 5 (Version: 5.0.1129)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DesignPro 5 (Version: 5.5.708)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
DocProc (Version: 13.0.0.0)
ESET Online Scanner v3
EstimatorPro 5.3 (Version: 5.3.0009)
Fax (Version: 130.0.418.000)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
GPBaseService2 (Version: 130.0.371.000)
HiJackThis (Version: 1.0.0)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (Version: 13.0)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
MarketResearch (Version: 130.0.374.000)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
Network64 (Version: 130.0.572.000)
Network64 (Version: 140.0.221.000)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Peachtree Accounting 2012 (Version: 19.00.01)
Peachtree Signature Ready Forms (Version: 6.14.24)
Pervasive PSQL v10 SP2 Workgroup (32-bit) (Version: 10.10.126)
Pervasive PSQL v10 SP2 Workgroup (32-bit) (Version: 10.20.034)
QBFC 7.0 (Version: 7.0.0.134)
QBXMLRP2 (Version: 7.0.0.134)
QuickTime (Version: 7.70.80.34)
RoboForm 7-7-5 (All Users) (Version: 7-7-5)
Sage Integration Services (Version: 2.2.2240)
Scan (Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
SmartSound Quicktracks 5 (Version: 5.1.8)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.469.000)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
WebReg (Version: 130.0.132.017)
Yahoo! Toolbar
========================= Memory info: ===================================
Percentage of memory in use: 69%
Total physical RAM: 3893.86 MB
Available physical RAM: 1186.8 MB
Total Pagefile: 7785.86 MB
Available Pagefile: 4491.04 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.07 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:283.53 GB) (Free:174.51 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.27 GB) (Free:2.35 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
========================= Users: ========================================
User accounts for \\KATHYELLIS-HP
Administrator Guest Kathy Ellis
**** End of log ****