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Posted 13 March 2012 - 10:37 PM
Posted 14 March 2012 - 01:41 AM
Posted 14 March 2012 - 01:42 AM
Edited by AustrAlien, 14 March 2012 - 01:47 AM.
Posted 14 March 2012 - 01:52 AM
Posted 14 March 2012 - 01:37 PM
DrWatson can be a real pain (so I disable it on my computers) and hang up the machine for quite some time. I suggest starting the computer normally and then allowing DrWatson to do its thing. Give it an hour or two. Try Safe Mode if necessary. If, after two hours or so, the system is still frozen, then we have a problem to work on! Let me know if being patient has its reward.
Edit in reply to Nephilim1955: The system may not be infected with malware at all. Since the system cannot be used at all as it is, there is no point in posting in the Am I Infected? forum.
Posted 15 March 2012 - 11:42 AM
I have a Dell Latitude D630 laptop running Windows XP, and every time Windows loads up I receive the error message "DrWatson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience."
EventType: BEX P1: drwtsn32.exe P2: 5.1.2600.0 P3: 3b7d84a2
P4: dbghelp.dll P5: 5.1.2600.5512 P6: 4820a0b2 P7: 0001295d
P8: c0000409 P9: 00000000
This error message occurs, regardless if you do or don't click on anything within a few seconds of the Windows screen starting up. I cannot do a system restore because anytime you hover the mouse over the bottom taskbar, the cursor is an hourglass. I have attempted to try the "backdoor" way to pull up the start menu by pressing the windows key...nothing. Once this message has come up, nothing on the computer will respond. I attempted to boot in Safe Mode, the same error message comes up, but the screen stays completely black with only Safe Mode in the corners, nothing else. I am at a loss. I would love to not have to reformat my computer, I have so much on my HDD and it seems impossible to backup anything at this point. Please help!!!
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