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Problem: programs keep freezing


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#1 Ep5ar

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Posted 13 March 2012 - 01:26 PM

My problem is that some programs keep freezing
For example Microsoft Outlook and VLC media player freeze
they can’t even be forced to close unless ending the whole process tree in taskmanager.

Also when installing new program the install freezes about 1/5 through most of the time
When copying something in windows explorer it freezes about 1/5 through, can’t be canceled either or it will go on forever without actually giving a sigh that its frozen.
like give option to wait or to close.
These freezes are not really the normal type, they can’t be stopped by task manager end task/process
only (sometimes) by end process tree or shuting down computer

Working on vista 32 ..
its not the whole opperating system that freezes, just certain programs/actions

Don’t think its virus or spyware because these things have run in normal and save mode and can't find anything
Malwarebytes, avg 2012 free, spyware terminater, spybot search and destroy, combofix, CCleaner can’t find anything

Other programs like firefox, word, other videoplayers, … do work like normal.
Nothing wrong with internet connection, browsers.

Also can’t see any processes in taskmanager that are using excessive memory, cpu, …

Don’t have a good restore point …
Don’t know if it’s a hardware or software problem

Any idee what I can do to find out the cause of these problems ? And fix this problem?

Thanks in advance

Ps: new to this forum, so sorry if this is places in the wrong section

Edited by Ep5ar, 13 March 2012 - 01:27 PM.


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#2 hamluis

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Posted 13 March 2012 - 02:17 PM

As a start, let's share some information about the system.

Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792

Louis

#3 Ep5ar

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Posted 13 March 2012 - 02:54 PM

I have downloaded the program you linked to and let it run but it keeps on analyzing the last step, my network without ever finishing.

And therefore without ever giving the option to save/publish the results...

much like other programs it just keep running endlessly without progress, and without crashing.

this is basic summary:

Operating System
MS Windows Vista Home Premium 32-bit SP2
CPU
Intel Core 2 Duo E6600 @ 2.40GHz
Conroe 65nm Technology
RAM
2,00 GB DDR2
Motherboard
Dell Inc. 0CT017 (Microprocessor)
Graphics
E2211 (1920x1080@60Hz)
512MB GeForce 8400 GS (Gigabyte)
Hard Drives
313GB Seagate ST3320620AS (SATA)
Optical Drives
Optiarc DVD+-RW AD-5170S
DEB N0DUVWXUFG SCSI CdRom Device
Audio
SigmaTel High Definition Audio CODEC

Edited by Ep5ar, 13 March 2012 - 02:58 PM.


#4 hamluis

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Posted 13 March 2012 - 03:13 PM

How much free space...and what is total size...of Windows partition?

Have you checked the system for possible overheating?

No onscreen error messages accompany the vexing events?

I also note that you seem to think that running ComboFix is a normal thing...it's not. It's an extremely powerful malware tool and here at BC it is used only at the direction of MRT members in the Malware Removal Logs forum.

If you think that you have a malware problem or that malware led to your situation now...we need to know that before we move on, IMO.

Louis

FWIW: ComboFix Usage, Questions, Help - Look here - http://www.bleepingcomputer.com/forums/topic273628.html

Edited by hamluis, 13 March 2012 - 03:15 PM.


#5 Ep5ar

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Posted 13 March 2012 - 03:22 PM

C: Size: 150 GB Free: 37 GB
D: Size: 140 GB Free: 125 GB

Windows map on C drive is 26 GB

Also checked the pc for dust, vetilation problems, there appear to be none.
No error messages
No crashes, some programs (not all) just keeps running endlessly without progress

Never used combofix before earlier today, wasn’t really informed about it.
Just wanted a quick fix because I’m in a exam period and need my pc.

I tried malware solutions because it’s the only thing I know a bit about on how to fix.
But after the result of before mentioned malware removers I don’t think there are any malware problems?
I suspect that they would have been found.

Edit:
I would just start over
reinstal windows
reinstall all my programs
but because I cant tranfer/copy files with windows explorer to a external hard drive
(because the files don't tranfer and progress keeps running)
I would loose a fair amount of important files

Therefor this is not a option I would like to apply, when there might be other options.

Edited by Ep5ar, 13 March 2012 - 04:02 PM.


#6 michal89

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Posted 14 March 2012 - 04:45 AM

window vista have a heavy version and require a extra ram and hard disk space here.................!




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