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Win32/WinMaximizer aka SLOW-PCFighter


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36 replies to this topic

#1 Technology Doctor

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Posted 15 February 2012 - 05:06 PM

Microsoft Security Essentials is identifying Win32/WinMaximizer (aka SLOW-PCFighter) as a virus on both a Windows XP Pro and a Windows 7 Home Premium machine. I have already run Anti Malwarebytes, Security Essentials Full Scan, and ComboFix on the PC and when rebooted, the virus comes right back even though the tools claim they have removed the virus. Obviously, a rootkit, but does anyone know how to remove it? I have searched Experts-Exchange and it is not even mentioned there. This is severly slowing down the performance of both machines. Very frustrating... Neither program is in the Add/Remove programs, I cannot locate it in the register under the listings shown, etc... Any advice is greatly appreciated.

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#2 Broni

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Posted 15 February 2012 - 08:43 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Technology Doctor

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Posted 15 February 2012 - 09:57 PM

Been in a meeting and just got to your post. Please stand by...

#4 Technology Doctor

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Posted 15 February 2012 - 10:28 PM

Here are the results so far...

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Adobe Flash Player 11.1.102.55
Adobe Reader X (10.1.2)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
Microsoft Security Client Antimalware MpCmdRun.exe
``````````End of Log````````````


Farbar Service Scanner Version: 14-02-2012
Ran by Janet (administrator) on 15-02-2012 at 21:20:59
Running from "C:\Users\Janet\Desktop\Tools\Slow-PC"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2012-02-14 23:11] - [2011-12-27 21:59] - 0498688 ____A (Microsoft Corporation) 1C7857B62DE5994A75B054A9FD4C3825

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



MiniToolBox by Farbar Version: 18-01-2012
Ran by Janet (administrator) on 15-02-2012 at 21:22:07
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Janet-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 4C-80-93-1A-90-D3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 4C-80-93-1A-90-D3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 4C-80-93-1A-90-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
Physical Address. . . . . . . . . : 4C-80-93-1A-90-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 84-8F-69-B6-AD-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...4c 80 93 1a 90 d3 ......Microsoft Virtual WiFi Miniport Adapter #2
15...4c 80 93 1a 90 d3 ......Microsoft Virtual WiFi Miniport Adapter
14...4c 80 93 1a 90 d6 ......Bluetooth Device (Personal Area Network)
12...4c 80 93 1a 90 d2 ......Intel® Centrino® Wireless-N 1030
11...84 8f 69 b6 ad 56 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/15/2012 09:16:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 08:46:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 08:43:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 05:03:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:44:47 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/15/2012 02:34:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:30:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:23:27 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/15/2012 02:13:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:07:42 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\wbem\wmiprvse.exe; Description = ComboFix created restore point; Error = 0x8007043c).


System errors:
=============
Error: (02/15/2012 09:17:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/15/2012 09:16:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/15/2012 09:16:30 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (02/15/2012 08:46:26 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (02/15/2012 08:43:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/15/2012 08:43:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (02/15/2012 08:43:29 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/15/2012 05:04:06 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (02/15/2012 02:52:24 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (02/15/2012 02:47:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.


Microsoft Office Sessions:
=========================
Error: (02/15/2012 09:16:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 08:46:18 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 08:43:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 05:03:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:44:47 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/15/2012 02:34:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:30:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:23:27 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/15/2012 02:13:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2012 02:07:42 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\wbem\wmiprvse.exeComboFix created restore point0x8007043c


=========================== Installed Programs ============================

Accidental Damage Services Agreement (Version: 2.0.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader X (10.1.2) MUI (Version: 10.1.2)
Advanced Audio FX Engine (Version: 1.12.05)
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
AppGraffiti (Version: 1.0.0.28)
ASPCA Reminder by We-Care.com v5.0.5.1 (Version: 5.0.5.1)
Babylon toolbar on IE
Banctec Service Agreement (Version: 2.0.0)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 6.0.2282.0)
Bing Bar Platform (Version: 6.0.2282.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blio (Version: 2.3.7140)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Chica Password Manager 1.10.0.6 (Version: 1.10)
Chuzzle Deluxe (Version: 2.2.0.95)
CleanUp!
Complete Care Business Service Agreement (Version: 2.0.0)
Consumer In-Home Service Agreement (Version: 2.0.0)
Coupon Printer for Windows (Version: 5.0.0.1)
Cozi (Version: 1.0.6505.38692)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 9.4.61)
Dell DataSafe Local Backup (Version: 9.4.61)
Dell DataSafe Online (Version: 2.1.19634)
Dell Digital Delivery (Version: 1.7.4501.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Home Systems Service Agreement (Version: 2.0.0)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.5.420.0)
Dell Support Center (Version: 3.1.5907.23)
Dell Touchpad (Version: 7.1209.101.204)
Dell VideoStage (Version: 1.2.0.1712)
Dell Webcam Central (Version: 2.00.44)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DirectX 9 Runtime (Version: 1.00.0000)
Dora's World Adventure (Version: 2.2.0.95)
Download Updater (AOL LLC)
eBay (Version: 1.4.0)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
Epson Event Manager (Version: 2.30.01)
Epson FAX Utility (Version: 1.00.01)
Epson PC-FAX Driver
EPSON Scan
EPSON WorkForce 610 Series Printer Uninstall
EpsonNet Print (Version: 2.5.00)
EpsonNet Setup (Version: 3.1c)
Escape Whisper Valley ™ (Version: 2.2.0.95)
Family Tree Maker 2012 (Version: 21.0.388)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Fury (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
FlipToast (Version: 1.0.50)
FoxTab PDF Converter
FoxTab PDF Creator
GIMP (Version: 2.6.11)
Google Chrome (Version: 17.0.963.46)
GoToAssist Corporate (Version: 9.1.0.615)
High-Definition Video Playback (Version: 7.3.10000.0.0)
I Want This (Version: 1.6.146.147)
Inbox Toolbar (Version: 1.0.0)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2455)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.2.0.0587)
Intel® PROSet/Wireless WiFi Software (Version: 14.2.0000)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Intel® WiDi (Version: 2.1.39.0)
Intel® Wireless Display
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (64-bit) (Version: 6.0.270)
Java™ 6 Update 29 (Version: 6.0.290)
Jewel Quest (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Luxor (Version: 2.2.0.95)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.2.114.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 3.0.131.0)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Nero 10 Movie ThemePack Basic (Version: 10.2.10200.0.0)
Nero Control Center 10 (Version: 10.6.12500.0.5)
Nero ControlCenter 10 Help (CHM) (Version: 10.2.10800)
Nero Core Components 10 (Version: 2.0.20000.9.12)
Nero Update (Version: 11.0.10623.22.0)
Norton Security Scan (Version: 3.6.1.11)
Penguins! (Version: 2.2.0.95)
PhotoShowExpress (Version: 2.0.063)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Playalot Games (Version: 1.0.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Premium Service Agreement (Version: 2.0.0)
PrintMaster 2.0 Platinum
QualxServ Service Agreement (Version: 2.0.0)
Quickset64 (Version: 11.0.15)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6353)
RebateInformer (Version: 1.0.0.83)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Samantha Swift (Version: 2.2.0.95)
Skype™ 5.5 (Version: 5.5.119)
SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
StartNow Toolbar (Version: 2.4.0)
SyncUP (Version: 1.10.11100.8.106)
SyncUP (Version: 10.2.15400)
TrustedID (Version: 5.0)
TrustedID IDMonitor Identity Protection (Version: 1.1.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update Installer for WildTangent Games App
Viewpoint Media Player
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Wedding Dash - Ready, Aim, Love! (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Dell Games) (Version: 4.0.5.36)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Yontoo Layers Runtime 1.10.01 (Version: 1.10.01)
Zinio Reader 4 (Version: 4.2.4164)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 6038.17 MB
Available physical RAM: 4260.59 MB
Total Pagefile: 12074.53 MB
Available Pagefile: 9952.02 MB
Total Virtual: 4095.88 MB
Available Virtual: 3957.96 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:446.13 GB) (Free:337.86 GB) NTFS
3 Drive e: (KINGSTON) (Removable) (Total:1.86 GB) (Free:1.86 GB) FAT32

========================= Users: ========================================

User accounts for \\JANET-LAPTOP

Administrator Guest Janet


**** End of log ****

#5 Technology Doctor

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Posted 15 February 2012 - 10:33 PM

Malwarebytes will not update and the definitions are 33 days old on the download. I am running it anyway and will post the results when the full scan is completed.

#6 Broni

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Posted 15 February 2012 - 10:36 PM

To manually update MBAM, download this file: http://data.mbamupdates.com/tools/mbam-rules.exe
Double click on downloaded file to update the program.

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#7 Technology Doctor

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Posted 15 February 2012 - 11:06 PM

Thanks! I will do this and start the scan tonight. However, I may not be able to post the results until tomorrow after 1:00pm central.

#8 Broni

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Posted 15 February 2012 - 11:08 PM

No problem :)

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#9 Technology Doctor

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Posted 15 February 2012 - 11:16 PM

Aborted the current scan to install the updates and it corrupted the database. Had to reinstall from the original setup file and restart the scan with the 33 day old definitions:(

#10 Broni

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Posted 15 February 2012 - 11:18 PM

I suggest you try to update one more time.

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#11 Technology Doctor

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Posted 15 February 2012 - 11:24 PM

Tried to update a second time after a reboot before I posted the failure:(

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Posted 16 February 2012 - 07:42 AM

Here are the MBAM logs

Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.01.13.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Janet :: JANET-LAPTOP [administrator]

Protection: Disabled

2/15/2012 10:14:48 PM
mbam-log-2012-02-15 (22-14-48).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 415328
Time elapsed: 58 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FoxTab PDF Converter (Adware.Agent) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 28
C:\Users\Janet\AppData\Local\RewardsArcade (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498 (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Chrome (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\defaults (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\defaults\preferences (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\locale (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\locale\en-US (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498 (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Chrome (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\defaults (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\defaults\preferences (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\locale (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\locale\en-US (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin (PUP.RewardsArcade) -> Quarantined and deleted successfully.

Files Detected: 92
C:\Program Files (x86)\FoxTabPDFConverter\Uninstall\Uninstall.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Program Files (x86)\FunWebProducts\Installr\1.bin\F3EZSETP.DLL.vir (PUP.FunWebProducts) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Program Files (x86)\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL.vir (PUP.FunWebProducts) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Program Files (x86)\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL.vir (PUP.FunWebProducts) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\uninstall.ico (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Chrome\rewardsarcade.crx (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome.manifest (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\install.rdf (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\background.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\browser.xul (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\crossrider.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\crossriderapi.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\dialog.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\manage-apps-style.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\manage-apps.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\messaging.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\options.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\options.xul (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\push.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\search_dialog.xul (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\socialapi.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\update.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\utilityapi.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\workers_chain.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\faye-browser-min.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\jquery-1.4.2.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\facebox.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\facebox.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\b.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\bl.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\br.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\closelabel.gif (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\loading.gif (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\tl.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\tr.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\defaults\preferences\prefs.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\locale\en-US\translations.dtd (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\button1.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\button2.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\button3.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\button4.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\button5.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\crossrider_statusbar.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\icon16.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\icon24.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\icon48.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\skin.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\AppData\Local\RewardsArcade\498\Firefox\skin\update.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\uninstall.ico (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Chrome\rewardsarcade.crx (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome.manifest (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\install.rdf (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\background.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\browser.xul (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\crossrider.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\crossriderapi.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\dialog.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\manage-apps-style.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\manage-apps.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\messaging.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\options.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\options.xul (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\push.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\search_dialog.xul (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\socialapi.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\update.html (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\utilityapi.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\workers_chain.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\faye-browser-min.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\jquery-1.4.2.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\facebox.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\facebox.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\b.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\bl.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\br.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\closelabel.gif (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\loading.gif (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\tl.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\chrome\content\lib\facebox\Images\tr.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\defaults\preferences\prefs.js (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\locale\en-US\translations.dtd (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\button1.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\button2.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\button3.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\button4.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\button5.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\crossrider_statusbar.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\icon16.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\icon24.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\icon48.png (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\skin.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.
C:\Users\Janet\Local Settings\Application Data\RewardsArcade\498\Firefox\skin\update.css (PUP.RewardsArcade) -> Quarantined and deleted successfully.

(end)

#13 Technology Doctor

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Posted 16 February 2012 - 07:52 AM

MBAM found 121 items and "removed" them and then required a reboot. Win32/WinMaximizer is still there....

#14 Technology Doctor

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Posted 16 February 2012 - 08:29 AM

I was able to create a new user account and then rebooted into safe mode with networking and updated Malwarebytes and am running another full scan. Will post more results when completed.

#15 Technology Doctor

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Posted 16 February 2012 - 09:17 AM

Here is the malwarebytes log after running in the new user account.


Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.16.02

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
TechDr :: JANET-LAPTOP [administrator]

Protection: Disabled

2/16/2012 7:19:08 AM
mbam-log-2012-02-16 (07-19-08).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 437084
Time elapsed: 53 minute(s), 26 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\Janet\Downloads\games(1).exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\Users\Janet\Downloads\games.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\Users\Janet\Downloads\musicoasis(1).exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\Users\Janet\Downloads\musicoasis.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.

(end)




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