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PUP.BundleInstaller.OI virus!!!


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11 replies to this topic

#1 lapetite66

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Posted 08 February 2012 - 07:37 PM

Hi:

Just recently (2-2-12)I was infected with something called PUP.BundleInstaller.OI. I thought that I was downloading auslogics disk-defrag.exe file but unfortunately, that wasn't the case. I did four scans that same day starting with Norton, Ad-Aware, SuperAnti-Spyware(portable) and last Malwarebytes. Malwarebytes find the virus and quarantined it and I deleted it. A day later I was in the process of slipstreaming with Nlite when I started having problems that I thought was just an issue with the software itself but I'm now thinking otherwise. I had just started slipstreaming some CAB files and everything seemed to be going well until I got the following error messages.

Posted Image

Posted Image

Posted Image

Posted Image

I only mention the issue with Nlite because BEFORE the PUP.BundleInstaller.OI infection I NEVER had any problems other than the usual, you know, human error(my fault). As you can see from the images above Nlite kept telling me that the auslogics-disk-defrag was corrupted which I didn't understand as I had successfully made a CAB with it previously and had no issues slipstreaming it. The reason I had to make a new auslogics-disk-defrag CAB was because I wasn't able to access an old disc because of the cycle redundancy errors and that's why I downloaded the file again and that's where all the trouble started. Still, I wonder if I had something on here before the discovery of the PUP and just didn't know it because my protection software didn't detect it?

Just a few minutes ago at 6:55pm to be exact I was looking at my Norton history files and I see something about my IP address disappearing from the adapter and that the IP address is no longer being protected and although Norton has detected this that no action has been taken...WTH?!

I then look in Malwarebytes Quarantine and there is the PUP.BundleInstaller.OI that I could have sworn that I deleted a few days ago. How the heck did it get back in quarantine if I deleted it??? :huh: I went to computer properties and turned off system restore and then went back to Malwarebytes and deleted the file again and then turned system restore back on but I still think something is going on!

Any help would be greatly appreciated as I really don't feel like reformatting my harddrive.

:killcomp:

Thanks,

Edited by lapetite66, 08 February 2012 - 07:37 PM.


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#2 Broni

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Posted 08 February 2012 - 09:02 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

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#3 lapetite66

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Posted 08 February 2012 - 10:12 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


Hi Broni:

Thank you for responding to my message.

I have just downloaded all the files you suggested and will follow all your directions and will post all logs ASAP.

#4 Broni

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Posted 08 February 2012 - 10:48 PM

Please don't quote my replies as it creates unnecessary clutter.
Thank you :)

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#5 lapetite66

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Posted 08 February 2012 - 11:52 PM

Broni:

Here are the logs you requested. I didn't need to download Malwarebytes as I already have that installed, however, I did post the log from the quickscan.




Security Checkup Log

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
Norton 360
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
SpywareBlaster 4.5
SUPERAntiSpyware
Trojan Remover 6.8.2
TuneUp Utilities 2011
TuneUp Utilities Language Pack (en-US)
TuneUp Utilities 2011
CCleaner
Duplicate Cleaner 2.0.4b
Adobe Flash Player 11.1.102.55
Adobe Reader X (10.1.2)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
``````````End of Log````````````




Mini Toolbox Log

MiniToolBox by Farbar Version: 18-01-2012
Ran by DG (administrator) on 08-02-2012 at 22:25:58
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
VMware Virtual Ethernet Adapter for VMnet1 = VMware Network Adapter VMnet1 (Connected)
VMware Virtual Ethernet Adapter for VMnet8 = VMware Network Adapter VMnet8 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "VMware Network Adapter VMnet8"

set address name="VMware Network Adapter VMnet8" source=static addr=192.168.43.1 mask=255.255.255.0
set dns name="VMware Network Adapter VMnet8" source=static addr=none register=PRIMARY
set wins name="VMware Network Adapter VMnet8" source=static addr=none

# Interface IP Configuration for "VMware Network Adapter VMnet1"

set address name="VMware Network Adapter VMnet1" source=static addr=192.168.10.1 mask=255.255.255.0
set dns name="VMware Network Adapter VMnet1" source=static addr=none register=PRIMARY
set wins name="VMware Network Adapter VMnet1" source=static addr=none

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : dg-7ce2736d0daa Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : myhome.westell.comEthernet adapter VMware Network Adapter VMnet8: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8 Physical Address. . . . . . . . . : 00-50-56-C0-00-08 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.43.1 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : Ethernet adapter VMware Network Adapter VMnet1: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1 Physical Address. . . . . . . . . : 00-50-56-C0-00-01 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.10.1 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : myhome.westell.com Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 8C-89-A5-14-44-63 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.46 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 192.168.1.1 Lease Obtained. . . . . . . . . . : Wednesday, February 08, 2012 10:25:10 PM Lease Expires . . . . . . . . . . : Thursday, February 09, 2012 10:25:10 PMServer: dslrouter
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.115.105, 74.125.115.99, 74.125.115.147, 74.125.115.106
74.125.115.103, 74.125.115.104

Pinging google.com [74.125.115.105] with 32 bytes of data:Reply from 74.125.115.105: bytes=32 time=41ms TTL=55Reply from 74.125.115.105: bytes=32 time=41ms TTL=54Ping statistics for 74.125.115.105: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 41ms, Maximum = 41ms, Average = 41msServer: dslrouter
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 72.30.2.43

Pinging yahoo.com [98.137.149.56] with 32 bytes of data:Reply from 98.137.149.56: bytes=32 time=156ms TTL=57Reply from 98.137.149.56: bytes=32 time=172ms TTL=57Ping statistics for 98.137.149.56: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 156ms, Maximum = 172ms, Average = 164msServer: dslrouter
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Request timed out.Request timed out.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 50 56 c0 00 08 ...... VMware Virtual Ethernet Adapter for VMnet8
0x3 ...00 50 56 c0 00 01 ...... VMware Virtual Ethernet Adapter for VMnet1
0xb0005 ...8c 89 a5 14 44 63 ...... Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.46 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.46 192.168.1.46 20
192.168.1.46 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.46 192.168.1.46 20
192.168.10.0 255.255.255.0 192.168.10.1 192.168.10.1 20
192.168.10.1 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.10.255 255.255.255.255 192.168.10.1 192.168.10.1 20
192.168.43.0 255.255.255.0 192.168.43.1 192.168.43.1 20
192.168.43.1 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.43.255 255.255.255.255 192.168.43.1 192.168.43.1 20
224.0.0.0 240.0.0.0 192.168.1.46 192.168.1.46 20
224.0.0.0 240.0.0.0 192.168.10.1 192.168.10.1 20
224.0.0.0 240.0.0.0 192.168.43.1 192.168.43.1 20
255.255.255.255 255.255.255.255 192.168.1.46 192.168.1.46 1
255.255.255.255 255.255.255.255 192.168.10.1 192.168.10.1 1
255.255.255.255 255.255.255.255 192.168.43.1 192.168.43.1 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\vsocklib.dll [63088] (VMware, Inc.)
Catalog9 07 C:\Windows\system32\vsocklib.dll [63088] (VMware, Inc.)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/06/2012 09:22:07 PM) (Source: Application Error) (User: )
Description: Faulting application nlite.exe, version 1.4.9.1, faulting module msvcr90.dll, version 9.0.30729.1, fault address 0x00068389.
Processing media-specific event for [nlite.exe!ws!]

Error: (02/06/2012 07:48:06 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\DG\RECENT\DESKTOP.INI> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (02/06/2012 07:48:06 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\DG\RECENT\DESKTOP.INI> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (02/04/2012 02:50:10 PM) (Source: Application Error) (User: )
Description: Faulting application nlaom.exe, version 2.1.15.2009, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [nlaom.exe!ws!]

Error: (02/04/2012 02:49:52 PM) (Source: Application Error) (User: )
Description: Faulting application nlaom.exe, version 2.1.15.2009, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [nlaom.exe!ws!]

Error: (02/04/2012 02:49:40 PM) (Source: Application Error) (User: )
Description: Faulting application nlaom.exe, version 2.1.15.2009, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [nlaom.exe!ws!]

Error: (02/04/2012 02:49:30 PM) (Source: Application Error) (User: )
Description: Faulting application nlaom.exe, version 2.1.15.2009, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [nlaom.exe!ws!]

Error: (02/03/2012 05:29:33 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\DG\UUUUUUUUUUUUUUUUU.UUU> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (02/03/2012 05:29:33 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\DG\TTTTTTTTTTTTTTTTT.TTT> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (02/03/2012 05:29:33 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\DG\SSSSSSSSSSSSSSSSS.SSS> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (02/04/2012 00:53:09 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
iastor9

Error: (02/04/2012 00:52:59 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume1

Error: (02/03/2012 06:06:25 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:24 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:21 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:19 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:17 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:16 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:13 PM) (Source: 0) (User: )
Description: \Device\CdRom0

Error: (02/03/2012 06:06:12 PM) (Source: 0) (User: )
Description: \Device\CdRom0


Microsoft Office Sessions:
=========================
Error: (02/06/2012 09:22:07 PM) (Source: Application Error)(User: )
Description: nlite.exe1.4.9.1msvcr90.dll9.0.30729.100068389

Error: (02/06/2012 07:48:06 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\DOCUMENTS AND SETTINGS\DG\RECENT\DESKTOP.INI

Error: (02/06/2012 07:48:06 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\DOCUMENTS AND SETTINGS\DG\RECENT\DESKTOP.INI

Error: (02/04/2012 02:50:10 PM) (Source: Application Error)(User: )
Description: nlaom.exe2.1.15.2009kernel32.dll5.1.2600.578100012afb

Error: (02/04/2012 02:49:52 PM) (Source: Application Error)(User: )
Description: nlaom.exe2.1.15.2009kernel32.dll5.1.2600.578100012afb

Error: (02/04/2012 02:49:40 PM) (Source: Application Error)(User: )
Description: nlaom.exe2.1.15.2009kernel32.dll5.1.2600.578100012afb

Error: (02/04/2012 02:49:30 PM) (Source: Application Error)(User: )
Description: nlaom.exe2.1.15.2009kernel32.dll5.1.2600.578100012afb

Error: (02/03/2012 05:29:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\DOCUMENTS AND SETTINGS\DG\UUUUUUUUUUUUUUUUU.UUU

Error: (02/03/2012 05:29:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\DOCUMENTS AND SETTINGS\DG\TTTTTTTTTTTTTTTTT.TTT

Error: (02/03/2012 05:29:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\DOCUMENTS AND SETTINGS\DG\SSSSSSSSSSSSSSSSS.SSS


=========================== Installed Programs ============================

%WS4_ARP_DISPLAY% (Version: 04.00.6001.503)
7-Zip 9.20
Active@ DVD Eraser v 1.1
Ad-Aware (Version: 9.6.0)
Add-On Maker 2.0 (Version: 2.1.15.2009)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
AxCrypt 1.7.2867.0 (Version: 1.7.2867.0)
CCleaner (Version: 3.14)
Daphne 1.47 (Version: 1.47)
Duplicate Cleaner 2.0.4b (Version: 2.0.4b)
DVDFab 8.1.6.0 (01/02/2012) Qt
FastStone Image Viewer 4.6 (Version: 4.6)
FormatFactory 2.80 (Version: 2.80)
K-Lite Codec Pack 8.2.0 (Full) (Version: 8.2.0)
Magic ISO Maker v5.4 (build 0239)
MagicDisc 2.7.106
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Minilyrics
Mozilla Firefox 10.0 (x86 en-US) (Version: 10.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MWSnap 3 (Version: 3.0.0.74)
Nero 7 Ultra Edition (Version: 7.03.1357)
neroxml (Version: 1.0.0)
nLite 1.4.9.1 (Version: 1.4.9.1)
Norton 360 (Version: 5.2.0.13)
Panda USB Vaccine 1.0.1.16
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 5.10.0.6482)
Registry Mechanic 5.1 (Version: 5.1)
Revo Uninstaller 1.93 (Version: 1.93)
Sandboxie 3.62 (32-bit) (Version: 3.62)
SIW version 2011.10.29 (Version: 2011.10.29)
SpywareBlaster 4.5 (Version: 4.5.0)
SUPERAntiSpyware (Version: 5.0.1142)
swMSM (Version: 12.0.0.1)
TeamViewer 7 (Version: 7.0.12313)
Trojan Remover 6.8.2 (Version: 6.8.2)
TuneUp Utilities 2011 (Version: 10.0.4320.15)
TuneUp Utilities Language Pack (en-US) (Version: 10.0.4320.15)
Universal Extractor 1.6.1 (Version: 1.6.1)
VmciSockets (Version: 9.1.54.1)
VMware Player (Version: 4.0.1.27038)
Wallpaper Changer for Windows XP
WebFldrs XP (Version: 9.50.7523)
Windows Rights Management Client Backwards Compatibility SP2 (Version: 5.2.95)
Windows Rights Management Client with Service Pack 2 (Version: 5.2.95)
WinRAR 4.10 (32-bit) (Version: 4.10.0)

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 3051.28 MB
Available physical RAM: 1877.61 MB
Total Pagefile: 4930.59 MB
Available Pagefile: 3824.72 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.27 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.75 GB) (Free:440.13 GB) NTFS

========================= Users: ========================================

User accounts for \\DG-**********

Administrator ASPNET DG
Guest HelpAssistant SUPPORT_388945a0


**** End of log ****




FSS Log

Farbar Service Scanner Version: 08-02-2012
Ran by DG (administrator) on 08-02-2012 at 22:31:45
Running from "C:\Documents and Settings\DG\My Documents\DOWNLOADS"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Attempt to access Yahoo IP returend error: Yahoo IP is unreachable


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll
[2012-01-27 12:45] - [2012-01-27 12:45] - 0126976 ____A (Microsoft Corporation) C51DE19619D50CBD03708647ACA10E70

C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys
[2012-01-27 12:51] - [2012-01-27 12:51] - 0361600 ____A (Microsoft Corporation) 51E41F16ACD80B8B39C0AE703A213F09

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll
[2012-01-27 12:47] - [2012-01-27 12:47] - 0330752 ____A (Microsoft Corporation) 4F10A2FA76B5BD54CD68AFA94E8ADB39

C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll
[2012-02-03 12:19] - [2012-01-27 12:53] - 0022520 ____A (Microsoft Corporation) DCB24800BF4616DC2DF5D38ED3EF4C27

C:\WINDOWS\system32\qmgr.dll
[2012-02-03 12:19] - [2012-01-27 12:50] - 0408576 ____A (Microsoft Corporation) F13D1AA04F1F02399EB87F011584B7C0

C:\WINDOWS\system32\es.dll
[2012-01-27 12:46] - [2012-01-27 12:46] - 0253952 ____A (Microsoft Corporation) F17F6226BDC0CD5F0BEF0DAF84D29BEC

C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe
[2012-01-27 12:51] - [2012-01-27 12:51] - 0014848 ____A (Microsoft Corporation) 67E38B4A549833E02D4D1617B5DBC318

C:\WINDOWS\system32\rpcss.dll
[2012-01-27 12:50] - [2012-01-27 12:50] - 0401408 ____A (Microsoft Corporation) 9222562D44021B988B9F9F62207FB6F2

C:\WINDOWS\system32\services.exe
[2012-01-27 12:50] - [2012-01-27 12:50] - 0110592 ____A (Microsoft Corporation) C519E15665CD89A91AD383FCE3CB556A


Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) SYMTDI(8) Tcpip(4) VMnetBridge(9)
0x09000000050000000100000002000000030000000400000008000000060000000700000009000000
IpSec Tag value is correct.

**** End of log ****


aswMBR (Quickscan)Log

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-08 22:45:11
-----------------------------
22:45:11.734 OS Version: Windows 5.1.2600 Service Pack 3
22:45:11.734 Number of processors: 4 586 0x2A07
22:45:11.734 ComputerName: DG-7CE2736D0DAA UserName: DG
22:45:12.281 Initialze error C000010E - driver not loaded
22:45:16.015 AVAST engine defs: 12020801
22:45:20.515 Service scanning
22:45:21.265 Modules scanning
22:45:21.265 Disk 0 trace - called modules:
22:45:21.265
22:45:21.734 AVAST engine scan C:\WINDOWS
22:45:24.531 AVAST engine scan C:\WINDOWS\system32
22:47:04.734 AVAST engine scan C:\WINDOWS\system32\drivers
22:47:16.468 AVAST engine scan C:\Documents and Settings\DG
22:48:11.109 AVAST engine scan C:\Documents and Settings\All Users
22:48:36.031 Scan finished successfully
22:51:26.453 The log file has been saved successfully to "C:\Documents and Settings\DG\My Documents\DOWNLOADS\aswMBR.txt"




ASWMBR Log (Full Scan)Log

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-08 22:52:27
-----------------------------
22:52:27.500 OS Version: Windows 5.1.2600 Service Pack 3
22:52:27.500 Number of processors: 4 586 0x2A07
22:52:27.500 ComputerName: DG-7CE2736D0DAA UserName: DG
22:52:28.343 Initialize success
22:52:32.218 AVAST engine defs: 12020801
22:53:02.359 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
22:53:02.359 Disk 0 Vendor: ST350041 CC46 Size: 476940MB BusType: 3
22:53:02.390 Disk 0 MBR read successfully
22:53:02.390 Disk 0 MBR scan
22:53:02.390 Disk 0 Windows XP default MBR code
22:53:02.406 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 476929 MB offset 63
22:53:02.421 Disk 0 scanning sectors +976752000
22:53:02.515 Disk 0 scanning C:\WINDOWS\system32\drivers
22:53:10.609 Service scanning
22:53:11.312 Modules scanning
22:53:22.296 Disk 0 trace - called modules:
22:53:22.312 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
22:53:22.312 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8ac2c030]
22:53:22.312 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x8abc2028]
22:53:24.656 AVAST engine scan C:\
23:18:40.875 Scan finished successfully
23:22:40.125 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\DG\My Documents\DOWNLOADS\MBR.dat"
23:22:40.125 The log file has been saved successfully to "C:\Documents and Settings\DG\My Documents\DOWNLOADS\aswMBR Log.txt"






Malwarebytes Log 2012-2-08(23-26-39)

Malwarebytes Anti-Malware (PRO) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.09.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
DG :: DG-7CE2736D0DAA [administrator]

Protection: Enabled

2/8/2012 11:26:39 PM
mbam-log-2012-02-08 (23-26-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 162203
Time elapsed: 1 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)





P.S I wasn't sure how to show the MBR file so I copied it and turned the copy into a txt file. See below

MBR

3ÀŽÐ¼ |ûPPü¾|¿PW¹åó¤Ë½¾±8n | uƒÅâôÍ‹õƒÆIt8,tö µ´‹ð¬< tü» ´ÍëòˆNèF s*þF€~ t €~ t ¶uÒ€FƒFƒV
è! s ¶ë¼>þ}Uªt €~ tÈ ·ë©‹üW‹õË¿ ŠV ´Ír#ŠÁ$?˜ŠÞŠüC÷ã‹Ñ†Ö±ÒîB÷â9V
w#r9Fs¸» |‹N‹V ÍsQOtN2äŠV ÍëäŠV `»ªU´AÍr6ûUªu0öÁt+a`j j ÿv
ÿvj h |jj´B‹ôÍaasOt 2äŠV ÍëÖaùÃInvalid partition table Error loading operating system Missing operating system ,Dc?@ € ïÿÿ? A
8: Uª

Edited by lapetite66, 08 February 2012 - 11:57 PM.


#6 Broni

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Posted 08 February 2012 - 11:55 PM

All looks clean.
MBAM didn't detect anything this time.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#7 lapetite66

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Posted 09 February 2012 - 03:37 PM

Broni:

I forgot to save a log for ESET the first time so I ran a second scan. If there is a way to save a log I didn't see it but there were no threats the second time around either.

I tried using the Temp File Cleaner but that doesn't seem to be working properly. All it did was sit there for 20 minutes doing nothing. There was no progress indicated with the progress bar. It froze my machine and I finally had to just restart my computer.

Although those pieces of software you suggested didn't find anything I'm still not sure that there isn't something going on.

What about the software combofix or hijack this??? I just want to absolutely sure there's nothing on this computer before I attempt to make a slipstream disc. I don't want to make a slipstream disc thats infested with viruses.:rip:

Thanks,

Edited by lapetite66, 09 February 2012 - 04:21 PM.


#8 Broni

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Posted 09 February 2012 - 05:40 PM

Run TFC from safe mode.

What about the software combofix or hijack this???

Not allowed in this forum.

If you want to double check.....

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#9 lapetite66

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Posted 09 February 2012 - 08:38 PM

Hi Broni:

I followed the steps starting from number 6 in the Malware Removal Guide. The GMER app didn't find anything so I guess there isn't anything else left on here because there's was nothing in the GMER log.

Thanks for all your help. :thumbup2:

#10 Broni

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Posted 09 February 2012 - 10:31 PM

You're very welcome Posted Image

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#11 drshi

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Posted 09 November 2012 - 07:12 PM

My system went haywire just after an installation of 7zip -- toolbar blank, multi errors, no msconfig or other access to Safe Mode, no access to Malwarebytes, etc.; so I renamed Malwarebytes' exe file (mbam.exe) to TOY.exe and got the program started, the result being the elimination of PUP.BundleInstaller.Ol (not a virus). However, this did not cure the damage to my system, and Avast found no virus; so I simply used MS System Restore to regress to an earlier point before the problem installation, and now all is well again. Apparently, these PUPs can bundle all sorts of things -- some quite nasty -- so it seems to be a good idea to never trust them.

#12 bloopie

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Posted 09 November 2012 - 07:26 PM

Hi,

Since the original topic opener has now posted a new thread in the MRT forum, this topic is now closed to avoid confusion.

Any one else with a similar problem, please start a new topic.

Thanks,

bloopie




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