Reset the HOSTS file
As this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system.
Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?
To reset the hosts file automatically,go HERE
button. Then just follow the prompts in the Fix it wizard.
in the File Download
dialog box or save MicrosoftFixit50267.msi
to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.
Now we need to uninstall these and update/
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Java™ 6 Update 18 (64-bit) (Version: 6.0.180)
Java™ 6 Update 26 (Version: 6.0.260)
Adobe Reader 9.2 (Version: 9.2.0)Important Note
: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system
Please follow these steps to remove older version Java components and update:
- Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
- Look for "Java Platform, Standard Edition".
- Click the "Download JRE" button to the right.
- Read the License Agreement, and then check the box that says: "Accept License Agreement".
- From the list, select your OS and Platform (32-bit or 64-bit).
- If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
> Control Panel, double-click on Add/Remove Programs
or Programs and Features
in Vista/Windows 7 and remove all
older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-7u2-windows-i586.exe (or jre-7u2-windows-x64.exe for 64-bit) to install the newest version.
- If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
- When the Java Setup - Welcome window opens, click the Install > button.
- If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
- The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe)
adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service
if you don't want to use it:
- Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
- Click Ok and reboot your computer.
Similarly Update to Adobe Reader X (10.1.0) Note
UN check the box so you do not install the toolbar,unless you really want it..Free! Google Toolbar search Google from any web page, block pop-ups
Yes, install Google Toolbar - optional
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one
. Some of the malware you picked up could have been backed up, renamed and saved in System Restore
. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back
" to a clean working state.The easiest and safest way to do this is
- Go to > Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Then use Disk Cleanup to remove all but the most recently created Restore Point.
- Go to > Run... and type: Cleanmgr
- Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
- Click the "More Options" tab, then click the "Clean up" button under System Restore.
- Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
- Click Yes, then click Ok.
- Click Yes again when prompted with "Are you sure you want to perform these actions?"
- Disk Cleanup will remove the files and close automatically.
and Windows 7
users can refer to these links: