Posted 13 January 2012 - 06:32 PM
I have recently bought a new laptop computer after my desktop died, too much work!! The new one came with MS Office 2010 starter pre-installed. However, I already have and have already used, on the old computer, MS Office Professional 2010 which I need for work.
So far, I have uninstalled the starter version and I installed my copy of MS Office Professional 2010 on it with the relevant serial. To this point everything seemed to be going well. I transferred over the documents from the external HDD to their own folder and also this went well. NOW the problem starts when I try to open a word or Excel file. If I double click to open one of these files, instead of the file opening a Window opens up saying that the MS Office product is not installed and gives these three possible options:
1, "I have already purchased Office 2010 - ACTIVATE";
2, "Go online to purchase Office 2010 - GO ONLINE" or
3, "Use Office Starter 2010 - USE"
If I first open the adapt Office program and choose "OPEN" from the menu and open the file that way it opens OK.
What can I do? It's a bit of a pain having to open the Office program first and then the file instead of just double clicking it.
I have all the latest updates for Windows 7 and MS Office Professional 2010 (this updated shortly after installing)
If it's of any use I have these programs in the Installed Programs:
1. Microsoft Office (Already Installed)
2. Microsoft Office Click-to-Run 2010 (Already Installed)
3. Microsoft Office Outlook Connector (I installed to transfer set up Hotmail with Outlook)
4. Microsoft Office Professional 2010 (My copy)
My computer has Windows 7 SP1 64bit, 6GB RAM and 640GB HDD and Intel i7 Processor
Thanks for any help with this.
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