adfarm.mediaplex.com

Hi all... I'm new to posting stuff so please forgive any ignorance.

I would like to know how I can safely remove the 'adfarm.mediaplex.com' spyware as it is preventing me navigating to certain sites/pages etc. I've tried the SuperSpyware removal tool and run Kaspersky anti-virus.

I have installed and run HijackThis v2.0.4 and have attached the log files. However, I did get an error whilst running it saying that it id not have write permissions to the 'hosts' file.

fyi - my OS is Windows 7 - 64bit.

Any assistance would be greatly appreciated.

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
• Please Do not Attach logs or put in code boxes.
• Tell me about any problems that have occurred during the fix.
• Tell me of any other symptoms you may be having as these can help also.
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

• Please download DeFogger to your desktop.
  
  Double click DeFogger to run the tool.
  
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

• Please download DDS by sUBs from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  Please disable any anti-malware program that will block scripts from running before running DDS.
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

information and logs:

• In your next post I need the following
  
  
• .logs from DDS
• let me know of any problems you may have had

Gringo

Hi Gringo

Many thanks for the response. As instructed, please see pasted DDS logs below.

I assume that i can re-enable the Driver Emulators now?

Cheers
Craig

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
Run by Craig at 8:23:26 on 2012-01-16
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.4094.1804 [GMT 0:00]
.
AV: Kaspersky Internet Security *Disabled/Outdated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
AV: Spyware Doctor with AntiVirus *Disabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
AV: Kaspersky Internet Security *Disabled/Updated* {AE1D740B-8F0F-D137-211D-873D44B3F4AE}
SP: Kaspersky Internet Security *Disabled/Updated* {157C95EF-A935-DEB9-1BAD-BC4F3F34BE13}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Kaspersky Internet Security *Disabled/Outdated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky Internet Security *Disabled* {9626F52E-C560-D06F-0A42-2E08BA60B3D5}
FW: Kaspersky Internet Security *Disabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\crypserv.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\ZoomText 9.1\ZoomTextHelperService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files (x86)\ZoomText 9.1\Zt.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\SysWOW64\Ctxfihlp.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Entertainment Center\EAXLoadr.exe
C:\Windows\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\Creative\ShareDLL\CADI\NotiMan.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\ZoomText 9.1\ProtectedUI.exe
C:\Program Files (x86)\ZoomText 9.1\x64\ProtectedUI64.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\ZoomText 9.1\x64\ZtUac64.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [ZoomText] "C:\Program Files (x86)\ZoomText 9.1\ZT.exe" /AUTOSTART
uRun: [Sony Ericsson PC Companion] "C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Companion\PCCompanion.exe" /Background
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Module Loader] C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe -StartUpRun
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [PCTools FGuard] C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{9D44225B-9F2E-4DEC-BACC-29DF8FF2CD27} : DhcpNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~2\KASPER~1\KASPER~1\sbhook.dll
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO-X64: Browser Defender BHO - No File
BHO-X64: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
BHO-X64: IEVkbdBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
BHO-X64: link filter bho - No File
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Module Loader] C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe -StartUpRun
mRun-x64: [UpdReg] C:\Windows\UpdReg.EXE
mRun-x64: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun-x64: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun-x64: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
mRun-x64: [CTxfiHlp] CTXFIHLP.EXE
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [PCTools FGuard] C:\Program Files (x86)\PC Tools Security\BDT\FGuard.exe
AppInit_DLLs-X64: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~2\KASPER~1\KASPER~1\sbhook.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Craig\AppData\Roaming\Mozilla\Firefox\Profiles\igu4xp4s.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\linkfilter@kaspersky.ru\components\KavLinkFilter.dll
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Sony\Media Go\npmediago.dll
FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 KLBG;Kaspersky Lab Boot Guard Driver;C:\Windows\system32\DRIVERS\klbg.sys --> C:\Windows\system32\DRIVERS\klbg.sys [?]
R0 PCTCore;PCTools KDS;C:\Windows\system32\drivers\PCTCore64.sys --> C:\Windows\system32\drivers\PCTCore64.sys [?]
R0 pctDS;PC Tools Data Store;C:\Windows\system32\drivers\pctDS64.sys --> C:\Windows\system32\drivers\pctDS64.sys [?]
R0 pctEFA;PC Tools Extended File Attributes;C:\Windows\system32\drivers\pctEFA64.sys --> C:\Windows\system32\drivers\pctEFA64.sys [?]
R0 TfFsMon;TfFsMon;C:\Windows\system32\drivers\TfFsMon.sys --> C:\Windows\system32\drivers\TfFsMon.sys [?]
R0 TFSysMon;TFSysMon;C:\Windows\system32\drivers\TfSysMon.sys --> C:\Windows\system32\drivers\TfSysMon.sys [?]
R1 Ai2Chroniker;Ai2Chroniker;C:\Windows\system32\DRIVERS\Ai2Chroniker.sys --> C:\Windows\system32\DRIVERS\Ai2Chroniker.sys [?]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\system32\DRIVERS\klim6.sys --> C:\Windows\system32\DRIVERS\klim6.sys [?]
R1 pctgntdi;pctgntdi;\??\C:\Windows\System32\drivers\pctgntdi64.sys --> C:\Windows\System32\drivers\pctgntdi64.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AVP;Kaspersky Internet Security;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe [2009-10-20 340520]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe [2012-1-11 247760]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\ASUS.SYS\config\DVMExportService.exe [2009-10-16 319488]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
R2 ZoomText Helper Service;ZoomText Helper Service;C:\Program Files (x86)\ZoomText 9.1\ZoomTextHelperService.exe [2010-12-22 11776]
R3 Ai2Mmpd;Ai2Mmpd;C:\Windows\system32\DRIVERS\Ai2Mmpd.sys --> C:\Windows\system32\DRIVERS\Ai2Mmpd.sys [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 CT20XUT.SYS;CT20XUT.SYS;C:\Windows\system32\drivers\CT20XUT.SYS --> C:\Windows\system32\drivers\CT20XUT.SYS [?]
R3 CTEXFIFX.SYS;CTEXFIFX.SYS;C:\Windows\system32\drivers\CTEXFIFX.SYS --> C:\Windows\system32\drivers\CTEXFIFX.SYS [?]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\system32\DRIVERS\klmouflt.sys --> C:\Windows\system32\DRIVERS\klmouflt.sys [?]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
R3 TfNetMon;TfNetMon;\??\C:\Windows\system32\drivers\TfNetMon.sys --> C:\Windows\system32\drivers\TfNetMon.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\system32\drivers\viahduaa.sys --> C:\Windows\system32\drivers\viahduaa.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2010-12-22 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-12-22 79360]
S3 CT20XUT;CT20XUT;C:\Windows\system32\drivers\CT20XUT.SYS --> C:\Windows\system32\drivers\CT20XUT.SYS [?]
S3 CTEXFIFX;CTEXFIFX;C:\Windows\system32\drivers\CTEXFIFX.SYS --> C:\Windows\system32\drivers\CTEXFIFX.SYS [?]
S3 CTHWIUT.SYS;CTHWIUT.SYS;C:\Windows\system32\drivers\CTHWIUT.SYS --> C:\Windows\system32\drivers\CTHWIUT.SYS [?]
S3 CTHWIUT;CTHWIUT;C:\Windows\system32\drivers\CTHWIUT.SYS --> C:\Windows\system32\drivers\CTHWIUT.SYS [?]
S3 pctplsg;pctplsg;\??\C:\Windows\System32\drivers\pctplsg64.sys --> C:\Windows\System32\drivers\pctplsg64.sys [?]
S3 s1039bus;Sony Ericsson Device 1039 driver (WDM);C:\Windows\system32\DRIVERS\s1039bus.sys --> C:\Windows\system32\DRIVERS\s1039bus.sys [?]
S3 s1039mdfl;Sony Ericsson Device 1039 USB WMC Modem Filter;C:\Windows\system32\DRIVERS\s1039mdfl.sys --> C:\Windows\system32\DRIVERS\s1039mdfl.sys [?]
S3 s1039mdm;Sony Ericsson Device 1039 USB WMC Modem Driver;C:\Windows\system32\DRIVERS\s1039mdm.sys --> C:\Windows\system32\DRIVERS\s1039mdm.sys [?]
S3 s1039mgmt;Sony Ericsson Device 1039 USB WMC Device Management Drivers (WDM);C:\Windows\system32\DRIVERS\s1039mgmt.sys --> C:\Windows\system32\DRIVERS\s1039mgmt.sys [?]
S3 s1039nd5;Sony Ericsson Device 1039 USB Ethernet Emulation (NDIS);C:\Windows\system32\DRIVERS\s1039nd5.sys --> C:\Windows\system32\DRIVERS\s1039nd5.sys [?]
S3 s1039obex;Sony Ericsson Device 1039 USB WMC OBEX Interface;C:\Windows\system32\DRIVERS\s1039obex.sys --> C:\Windows\system32\DRIVERS\s1039obex.sys [?]
S3 s1039unic;Sony Ericsson Device 1039 USB Ethernet Emulation (WDM);C:\Windows\system32\DRIVERS\s1039unic.sys --> C:\Windows\system32\DRIVERS\s1039unic.sys [?]
S3 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe [2012-1-11 366840]
S3 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools Security\pctsSvc.exe [2012-1-11 1150936]
S3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe [2011-7-29 155344]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 ThreatFire;ThreatFire;C:\Program Files (x86)\PC Tools Security\TFEngine\TFService.exe service --> C:\Program Files (x86)\PC Tools Security\TFEngine\TFService.exe service [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-01-13 06:06:57 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F4DFB06A-B4A7-485F-82D1-2A5F2CE1BBDD}\offreg.dll
2012-01-13 06:06:56 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F4DFB06A-B4A7-485F-82D1-2A5F2CE1BBDD}\mpengine.dll
2012-01-12 13:59:30 -------- d-----w- C:\Users\Craig\AppData\Roaming\Wise Registry Cleaner
2012-01-12 13:57:16 -------- d-----w- C:\Program Files (x86)\Wise Registry Cleaner
2012-01-11 19:13:25 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
2012-01-11 19:13:25 1572864 ----a-w- C:\Windows\System32\quartz.dll
2012-01-11 19:13:25 1328128 ----a-w- C:\Windows\SysWow64\quartz.dll
2012-01-11 19:13:22 366592 ----a-w- C:\Windows\System32\qdvd.dll
2012-01-11 19:13:19 1731920 ----a-w- C:\Windows\System32\ntdll.dll
2012-01-11 19:13:19 1292080 ----a-w- C:\Windows\SysWow64\ntdll.dll
2012-01-11 19:13:16 77312 ----a-w- C:\Windows\System32\packager.dll
2012-01-11 19:13:16 67072 ----a-w- C:\Windows\SysWow64\packager.dll
2012-01-11 12:21:06 767952 ----a-w- C:\Windows\BDTSupport.dll
2012-01-11 12:21:06 74824 --s---w- C:\Windows\System32\drivers\TfSysMon.sys
2012-01-11 12:21:06 65072 --s---w- C:\Windows\System32\drivers\TfFsMon.sys
2012-01-11 12:21:06 41888 --s---w- C:\Windows\System32\drivers\TfNetMon.sys
2012-01-11 12:21:06 2000848 ----a-w- C:\Windows\PCTBDCore.dll
2012-01-11 12:21:06 1533904 ----a-w- C:\Windows\PCTBDRes.dll
2012-01-11 12:21:06 149456 ----a-w- C:\Windows\SGDetectionTool.dll
2012-01-11 12:05:45 816016 ----a-w- C:\Windows\System32\drivers\pctEFA64.sys
2012-01-11 12:05:45 452872 ----a-w- C:\Windows\System32\drivers\pctDS64.sys
2012-01-11 12:05:44 334976 ----a-w- C:\Windows\System32\drivers\pctgntdi64.sys
2012-01-11 12:05:44 137704 ----a-w- C:\Windows\System32\drivers\pctwfpfilter64.sys
2012-01-11 12:05:39 257232 ----a-w- C:\Windows\System32\drivers\PCTCore64.sys
2012-01-11 12:05:34 92896 ----a-w- C:\Windows\System32\drivers\pctplsg64.sys
2012-01-11 12:05:29 -------- d-----w- C:\Users\Craig\AppData\Roaming\PC Tools
2012-01-11 12:05:29 -------- d-----w- C:\Program Files (x86)\PC Tools Security
2012-01-11 12:05:29 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools
2012-01-11 11:52:59 -------- d-----w- C:\ProgramData\PC Tools
2012-01-11 09:16:21 388096 ----a-r- C:\Users\Craig\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-11 09:16:21 -------- d-----w- C:\Program Files (x86)\Trend Micro
2012-01-03 13:10:44 182672 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2012-01-03 13:10:44 182672 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
2012-01-02 09:04:43 -------- d-----w- C:\Users\Craig\AppData\Roaming\HpUpdate
2012-01-02 09:04:39 -------- d-----w- C:\Windows\Hewlett-Packard
2011-12-29 05:16:48 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2011-12-29 05:16:48 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2011-12-29 05:16:48 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2011-12-29 05:16:48 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll
2011-12-20 07:28:12 -------- d-----w- C:\Program Files\iTunes
2011-12-20 07:28:12 -------- d-----w- C:\Program Files\iPod
2011-12-20 07:28:12 -------- d-----w- C:\Program Files (x86)\iTunes
.
==================== Find3M ====================
.
2011-12-09 13:22:31 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-24 04:52:09 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-11-05 05:32:50 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-11-05 04:26:03 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-26 05:21:20 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2011-10-24 14:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 14:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
.
============= FINISH: 8:23:59.99 ===============

--- Attach.txt ----
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 22/12/2010 02:02:09
System Uptime: 12/01/2012 18:17:46 (86 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | M4A87TD EVO
Processor: AMD Phenom™ II X6 1075T Processor | AM3 | 3000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 205 GiB total, 102.047 GiB free.
D: is FIXED (NTFS) - 726 GiB total, 702.804 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is FIXED (NTFS) - 0 GiB total, 0.069 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP163: 20/12/2011 11:59:10 - Windows Update
RP164: 23/12/2011 22:18:07 - Windows Update
RP165: 28/12/2011 02:50:20 - Windows Update
RP166: 03/01/2012 14:36:21 - Windows Update
RP167: 06/01/2012 23:05:51 - Windows Update
RP168: 10/01/2012 10:22:35 - Windows Update
RP169: 11/01/2012 08:35:39 - Removed PlayStation®Network Downloader.
RP170: 11/01/2012 08:37:20 - Removed PlayStation®Store.
RP171: 11/01/2012 09:15:52 - Installed HiJackThis
RP172: 11/01/2012 12:22:26 - Spyware Doctor: Cleaning Threats
RP173: 12/01/2012 03:00:16 - Windows Update
RP174: 14/01/2012 10:04:20 - Spyware Doctor: Cleaning Threats
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.1.2) MUI
Ai Squared Visual C++ Runtime
Amazon MP3 Downloader 1.0.9
AMD USB Filter Driver
Apple Application Support
Apple Software Update
Ask Toolbar Updater
ASUS VGA Driver
Browser Defender 3.0
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center Localization All
ccc-core-static
CCC Help English
Creative Audio Control Panel
Creative MediaSource 5
Creative Sound Blaster Properties x64 Edition
Creative System Information
CyberLink PowerDVD 9
D1600
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DeviceDiscovery
DJ_SF_06_D1600_SW_Min
Express Gate
EZ Vinyl/Tape Converter 7.4 by MixMeister
FrostWire 4.21.3
GPBaseService2
HiJackThis
HP Update
HPDiagnosticAlert
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
IBM ViaVoice TTS Runtime v6.610 - UK English
IBM ViaVoice TTS Runtime v6.610 - US English
Java Auto Updater
Java™ 6 Update 23
JMicron JMB36X Driver
Kaspersky Internet Security 2010
MarketResearch
Media Go
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010 - English
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 9.0.1 (x86 en-GB)
Mozilla Thunderbird (8.0)
NEC Electronics USB 3.0 Host Controller Driver
NeoSpeech Kate
NeoSpeech Paul
OpenAL
Platform
QuickTime
Realtek Ethernet Controller Driver For Windows 7
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553353) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
SmartWebPrinting
SolutionCenter
Sony Ericsson PC Companion 2.02.002
Sound Blaster X-Fi
Spyware Doctor with AntiVirus 8.0
Status
Switch Sound File Converter
Toolbox
TrayApp
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
VIA Platform Device Manager
WebReg
Wise Registry Cleaner 6.21
ZoomText 9.1
ZoomText 9.1 Tutorial
.
==== Event Viewer Messages From Past Week ========
.
15/01/2012 20:57:42, Error: bowser [8003] - The master browser has received a server announcement from the computer HAIDER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{9D44225B-9F2E-4DEC-BACC-29DF8FF2CD27}. The master browser is stopping or an election is being forced.
12/01/2012 18:18:12, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff88005878ec3, 0xfffff880098ce0b0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011212-24086-01.
11/01/2012 15:43:20, Error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
11/01/2012 12:21:06, Error: Service Control Manager [7030] - The ThreatFire service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
.
==== End Of File ===========================

Hello


I assume that i can re-enable the Driver Emulators now?
I will let you know when you can do this

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.