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No internet connection after running Combofix


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20 replies to this topic

#1 Osiasda

Osiasda

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:12:41 PM

Posted 27 December 2011 - 06:57 PM

Hello

My computer was infected by the Win 7 Internet Security 2012 virus. I removed it without using any programs which worked, but after that I could only start programs as an administrator. I ran Combofix (I know I shouldn't have done that without recommendation, I am sorry!) and then that problem was solved. After that my internet connection stopped working. I tried TDSS Killer and malewarebytes and all other kinds of things, but my drivers and LAN settings seem to be fine. At this point I have no idea what could possibly solve the problem.

This is my Combofix log file:

ComboFix 11-12-23.01 - Owner 12/23/2011 22:59:07.1.2 - x86
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.422 [GMT -6:00]
Running from: c:\users\Owner\Downloads\ComboFix.exe
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\SearchToolbarUpdater.exe
c:\programdata\xp
c:\programdata\xp\EBLib.dll
c:\programdata\xp\TPwSav.sys
c:\users\Owner\AppData\Local\assembly\tmp
c:\windows\$NtUninstallKB48445$\1975142830
c:\windows\$NtUninstallKB48445$\448112520\@
c:\windows\$NtUninstallKB48445$\448112520\bckfg.tmp
c:\windows\$NtUninstallKB48445$\448112520\cfg.ini
c:\windows\$NtUninstallKB48445$\448112520\Desktop.ini
c:\windows\$NtUninstallKB48445$\448112520\keywords
c:\windows\$NtUninstallKB48445$\448112520\kwrd.dll
c:\windows\$NtUninstallKB48445$\448112520\L\xadqgnnk
c:\windows\$NtUninstallKB48445$\448112520\lsflt7.ver
c:\windows\$NtUninstallKB48445$\448112520\U\00000001.@
c:\windows\$NtUninstallKB48445$\448112520\U\00000002.@
c:\windows\$NtUninstallKB48445$\448112520\U\00000004.@
c:\windows\$NtUninstallKB48445$\448112520\U\80000000.@
c:\windows\$NtUninstallKB48445$\448112520\U\80000004.@
c:\windows\$NtUninstallKB48445$\448112520\U\80000032.@
c:\windows\$NtUninstallKB48445$ . . . . Failed to delete
.
.
((((((((((((((((((((((((( Files Created from 2011-11-24 to 2011-12-24 )))))))))))))))))))))))))))))))
.
.
2011-12-24 05:16 . 2011-12-24 05:19 -------- d-----w- c:\users\Owner\AppData\Local\temp
2011-12-24 05:16 . 2011-12-24 05:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-24 04:55 . 2009-07-13 23:11 80896 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-12-23 16:25 . 2011-11-21 10:47 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{87FC29CD-2510-4DF8-A256-6902AAF79EBA}\mpengine.dll
2011-12-21 05:23 . 2011-12-21 05:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-20 06:16 . 2011-12-20 06:16 0 ----a-w- c:\windows\system32\shoEF71.tmp
2011-12-18 18:42 . 2011-11-24 04:25 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-18 18:41 . 2011-11-05 04:26 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-18 18:39 . 2011-10-15 05:38 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-18 18:37 . 2011-10-26 04:28 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-18 18:35 . 2011-10-26 04:47 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-18 18:35 . 2011-10-26 04:47 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-11-26 22:17 . 2011-11-26 22:17 -------- d-----w- c:\windows\system32\SPReview
2011-11-26 22:14 . 2011-11-26 22:14 -------- d-----w- c:\windows\system32\EventProviders
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-26 22:44 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-11-15 20:29 . 2010-07-10 00:49 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-11 06:35 . 2011-11-11 06:35 0 ----a-w- c:\windows\system32\sho4F.tmp
2011-10-02 03:54 . 2010-06-24 16:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-09-29 16:03 . 2011-11-23 20:18 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{86ef8bd1-47f3-4322-923f-f29cdf477eb0}]
2010-07-01 15:31 462848 ----a-w- c:\program files\CAJ Media\Browser Enhancer\adxloader.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [2008-06-24 1840424]
"Akamai NetSession Interface"="c:\users\Owner\AppData\Local\Akamai\netsession_win.exe" [2011-12-13 3305760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-23 150552]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2010-04-14 8555040]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RtHDVBg.exe" [2010-04-14 694816]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-03-11 1697064]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-02-23 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2010-03-04 425984]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-11-06 480608]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-03-25 742712]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-12-25 34160]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-02-24 2454840]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-03-19 467816]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-03-03 30040]
"NACAgentUI"="c:\program files\Cisco\Cisco NAC Agent\NACAgentUI.exe" [2010-08-19 454400]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy Software Installer.lnk - c:\program files\Best Buy Software Installer\Best Buy Software Installer.exe [2010-2-15 1135560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 GSRestartSvc;GSRestartSvc;c:\programdata\Geek Squad\Customizer\GSRestartSvc.exe [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-12 189984]
R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 NACAgent;Cisco NAC Agent;c:\program files\Cisco\Cisco NAC Agent\NACAgent.exe [2010-08-19 783616]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 24064]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-05 277536]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-09-14 577384]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-09-14 194408]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-09-14 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-09-14 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
Akamai REG_MULTI_SZ Akamai
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.youcansearch.com
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_b427739.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\TODDSrv.exe
c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\windows\system32\igfxext.exe
c:\program files\Common Files\Nero\Lib\NMIndexingService.exe
c:\windows\system32\sppsvc.exe
c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
.
**************************************************************************
.
Completion time: 2011-12-23 23:28:03 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-24 05:28
.
Pre-Run: 207,438,450,688 bytes free
Post-Run: 207,340,761,088 bytes free
.
- - End Of File - - B82C75E443730CE7289C02FB728347EF


I would be very happy about any help!

Pascal

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 134,631 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:41 PM

Posted 01 January 2012 - 06:29 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Osiasda

Osiasda
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:12:41 PM

Posted 01 January 2012 - 09:18 PM

Hey Gringo

Thanks a lot, I appreciate you helping me!

As you know I already ran ComboFix. This is my log file:

ComboFix 11-12-23.01 - Owner 12/23/2011 22:59:07.1.2 - x86
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.422 [GMT -6:00]
Running from: c:\users\Owner\Downloads\ComboFix.exe
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\SearchToolbarUpdater.exe
c:\programdata\xp
c:\programdata\xp\EBLib.dll
c:\programdata\xp\TPwSav.sys
c:\users\Owner\AppData\Local\assembly\tmp
c:\windows\$NtUninstallKB48445$\1975142830
c:\windows\$NtUninstallKB48445$\448112520\@
c:\windows\$NtUninstallKB48445$\448112520\bckfg.tmp
c:\windows\$NtUninstallKB48445$\448112520\cfg.ini
c:\windows\$NtUninstallKB48445$\448112520\Desktop.ini
c:\windows\$NtUninstallKB48445$\448112520\keywords
c:\windows\$NtUninstallKB48445$\448112520\kwrd.dll
c:\windows\$NtUninstallKB48445$\448112520\L\xadqgnnk
c:\windows\$NtUninstallKB48445$\448112520\lsflt7.ver
c:\windows\$NtUninstallKB48445$\448112520\U\00000001.@
c:\windows\$NtUninstallKB48445$\448112520\U\00000002.@
c:\windows\$NtUninstallKB48445$\448112520\U\00000004.@
c:\windows\$NtUninstallKB48445$\448112520\U\80000000.@
c:\windows\$NtUninstallKB48445$\448112520\U\80000004.@
c:\windows\$NtUninstallKB48445$\448112520\U\80000032.@
c:\windows\$NtUninstallKB48445$ . . . . Failed to delete
.
.
((((((((((((((((((((((((( Files Created from 2011-11-24 to 2011-12-24 )))))))))))))))))))))))))))))))
.
.
2011-12-24 05:16 . 2011-12-24 05:19 -------- d-----w- c:\users\Owner\AppData\Local\temp
2011-12-24 05:16 . 2011-12-24 05:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-24 04:55 . 2009-07-13 23:11 80896 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-12-23 16:25 . 2011-11-21 10:47 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{87FC29CD-2510-4DF8-A256-6902AAF79EBA}\mpengine.dll
2011-12-21 05:23 . 2011-12-21 05:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-20 06:16 . 2011-12-20 06:16 0 ----a-w- c:\windows\system32\shoEF71.tmp
2011-12-18 18:42 . 2011-11-24 04:25 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-18 18:41 . 2011-11-05 04:26 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-18 18:39 . 2011-10-15 05:38 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-18 18:37 . 2011-10-26 04:28 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-18 18:35 . 2011-10-26 04:47 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-18 18:35 . 2011-10-26 04:47 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-11-26 22:17 . 2011-11-26 22:17 -------- d-----w- c:\windows\system32\SPReview
2011-11-26 22:14 . 2011-11-26 22:14 -------- d-----w- c:\windows\system32\EventProviders
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-26 22:44 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-11-15 20:29 . 2010-07-10 00:49 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-11 06:35 . 2011-11-11 06:35 0 ----a-w- c:\windows\system32\sho4F.tmp
2011-10-02 03:54 . 2010-06-24 16:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-09-29 16:03 . 2011-11-23 20:18 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{86ef8bd1-47f3-4322-923f-f29cdf477eb0}]
2010-07-01 15:31 462848 ----a-w- c:\program files\CAJ Media\Browser Enhancer\adxloader.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [2008-06-24 1840424]
"Akamai NetSession Interface"="c:\users\Owner\AppData\Local\Akamai\netsession_win.exe" [2011-12-13 3305760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-23 150552]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2010-04-14 8555040]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RtHDVBg.exe" [2010-04-14 694816]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-03-11 1697064]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-02-23 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2010-03-04 425984]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-11-06 480608]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-03-25 742712]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-12-25 34160]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-02-24 2454840]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-03-19 467816]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-03-03 30040]
"NACAgentUI"="c:\program files\Cisco\Cisco NAC Agent\NACAgentUI.exe" [2010-08-19 454400]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy Software Installer.lnk - c:\program files\Best Buy Software Installer\Best Buy Software Installer.exe [2010-2-15 1135560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 GSRestartSvc;GSRestartSvc;c:\programdata\Geek Squad\Customizer\GSRestartSvc.exe [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-12 189984]
R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 NACAgent;Cisco NAC Agent;c:\program files\Cisco\Cisco NAC Agent\NACAgent.exe [2010-08-19 783616]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 24064]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-05 277536]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-09-14 577384]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-09-14 194408]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-09-14 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-09-14 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
Akamai REG_MULTI_SZ Akamai
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.youcansearch.com
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_b427739.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\TODDSrv.exe
c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\windows\system32\igfxext.exe
c:\program files\Common Files\Nero\Lib\NMIndexingService.exe
c:\windows\system32\sppsvc.exe
c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
.
**************************************************************************
.
Completion time: 2011-12-23 23:28:03 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-24 05:28
.
Pre-Run: 207,438,450,688 bytes free
Post-Run: 207,340,761,088 bytes free
.
- - End Of File - - B82C75E443730CE7289C02FB728347EF

Before it started it gave me this warning that the Avira Desktop antivirus and antispyware are still active. I uninstalled the program completely, but the warning was still there. The program doesn't show up in the windows search, in the programs and features, and I can't find a folder in Program Files either, so I don't know how it possibly could still be active. This was my only problem while running ComboFix.

As you already know, my computer has no problems anymore besides the connection to the internet. The computer can connect to the wireless hot spot, but I don't have a internet connection. Also, when I run ping I get the message: PING: transmit failed. General failure.

I already ran Malewarebytes.

Thank you!

Pascal

#4 gringo_pr

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Posted 01 January 2012 - 10:49 PM

Hello

Lets check your internet connection

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure "Include All Files" option remains checked.
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Gringo
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#5 Osiasda

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Posted 02 January 2012 - 01:06 AM

Hello

Farbar Service Scanner
Ran by Owner (administrator) on 02-01-2012 at 00:03:46
Microsoft Windows 7 Starter Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open bfe registry key. The service key does not exist.

mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.


Firewall Disabled Policy:
==================


File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys
[2011-06-18 11:12] - [2011-04-24 20:18] - 0338944 ____A () 67BB52B00626757D43C929BA826B0037

C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

Hope this helps.

Pascal

#6 gringo_pr

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Posted 02 January 2012 - 10:46 AM

SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
:filefind
afd.sys
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 Osiasda

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Posted 02 January 2012 - 02:19 PM

My result:

SystemLook 30.07.11 by jpshortstuff
Log created at 10:12 on 02/01/2012 by Owner
Administrator - Elevation successful

========== filefind ==========

Searching for "afd.sys"
C:\Windows\System32\drivers\afd.sys --a---- 338944 bytes [17:12 18/06/2011] [02:18 25/04/2011] 67BB52B00626757D43C929BA826B0037
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16385_none_d7be98b5bfc0b4c1\afd.sys --a---- 338944 bytes [23:12 13/07/2009] [23:12 13/07/2009] DDC040FDB01EF1712A6B13E52AFB104C
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16802_none_d81220b5bf827af7\afd.sys --a---- 338944 bytes [17:12 18/06/2011] [02:35 25/04/2011] 0DB7A48388D54D154EBEC120461A0FCD
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.20951_none_d864ad9ad8c98d1f\afd.sys --a---- 338944 bytes [17:12 18/06/2011] [02:27 25/04/2011] C114AB7A1550D42EA1700FFD4179CF5A
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.17514_none_d9efac7dbcaf385b\afd.sys --a---- 338944 bytes [19:33 23/06/2011] [08:40 20/11/2010] 1151FD4FB0216CFED887BFDE29EBD516
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.17603_none_d9f97e05bca8003a\afd.sys --a---- 338944 bytes [17:12 18/06/2011] [02:18 25/04/2011] 67BB52B00626757D43C929BA826B0037
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.21712_none_da774a9ad5cea29e\afd.sys --a---- 338944 bytes [17:12 18/06/2011] [03:24 25/04/2011] C427F91A748CD342A2B3F9278D9FD6A5

-= EOF =-

#8 gringo_pr

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Posted 02 January 2012 - 02:44 PM

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

FCopy::
C:\Windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16385_none_d7be98b5bfc0b4c1\afd.sys | C:\Windows\System32\drivers\afd.sys

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Osiasda

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Posted 02 January 2012 - 03:51 PM

Hey Gringo

Thank you so much, this solved my problem!

I assume you don't need my log report since the problem has been solved.

Keep up the good work!

Pascal

#10 gringo_pr

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Posted 03 January 2012 - 07:43 AM

Yes I would like to have the report


we still need to sweep up and lock the doors


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Osiasda

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Posted 03 January 2012 - 06:00 PM

I see.


ComboFix 12-01-01.06 - Owner 01/02/2012 14:19:17.3.2 - x86
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.486 [GMT -6:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
Command switches used :: c:\users\Owner\Desktop\CFScript.txt
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\$NtUninstallKB48445$
.
.
--------------- FCopy ---------------
.
c:\windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16385_none_d7be98b5bfc0b4c1\afd.sys --> c:\windows\System32\drivers\afd.sys
.
((((((((((((((((((((((((( Files Created from 2011-12-02 to 2012-01-02 )))))))))))))))))))))))))))))))
.
.
2012-01-02 20:36 . 2012-01-02 20:38 -------- d-----w- c:\users\Owner\AppData\Local\temp
2012-01-02 20:36 . 2012-01-02 20:36 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-02 20:36 . 2012-01-02 20:36 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2012-01-02 20:16 . 2009-07-13 23:11 53760 ----a-w- c:\windows\system32\drivers\intelppm.sys
2011-12-27 22:41 . 2011-12-27 22:41 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes
2011-12-27 22:41 . 2011-12-27 22:41 -------- d-----w- c:\programdata\Malwarebytes
2011-12-24 20:32 . 2011-12-24 20:32 -------- d-----w- c:\users\Owner\AppData\Local\ElevatedDiagnostics
2011-12-24 04:55 . 2009-07-13 23:11 80896 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-12-23 16:25 . 2011-11-21 10:47 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{87FC29CD-2510-4DF8-A256-6902AAF79EBA}\mpengine.dll
2011-12-21 05:23 . 2011-12-21 05:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-20 06:16 . 2011-12-20 06:16 0 ----a-w- c:\windows\system32\shoEF71.tmp
2011-12-18 18:42 . 2011-11-24 04:25 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-18 18:41 . 2011-11-05 04:26 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-18 18:39 . 2011-10-15 05:38 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-18 18:37 . 2011-10-26 04:28 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-18 18:35 . 2011-10-26 04:47 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-18 18:35 . 2011-10-26 04:47 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-26 22:44 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-11-15 20:29 . 2010-07-10 00:49 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-11 06:35 . 2011-11-11 06:35 0 ----a-w- c:\windows\system32\sho4F.tmp
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{86ef8bd1-47f3-4322-923f-f29cdf477eb0}]
2010-07-01 15:31 462848 ----a-w- c:\program files\CAJ Media\Browser Enhancer\adxloader.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [2008-06-24 1840424]
"Akamai NetSession Interface"="c:\users\Owner\AppData\Local\Akamai\netsession_win.exe" [2011-12-13 3305760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-23 150552]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2010-04-14 8555040]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RtHDVBg.exe" [2010-04-14 694816]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-03-11 1697064]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-02-23 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2010-03-04 425984]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-11-06 480608]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-03-25 742712]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2009-12-25 34160]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-02-24 2454840]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-03-19 467816]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-03-03 30040]
"NACAgentUI"="c:\program files\Cisco\Cisco NAC Agent\NACAgentUI.exe" [2010-08-19 454400]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy Software Installer.lnk - c:\program files\Best Buy Software Installer\Best Buy Software Installer.exe [2010-2-15 1135560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 GSRestartSvc;GSRestartSvc;c:\programdata\Geek Squad\Customizer\GSRestartSvc.exe [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-12 189984]
R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 NACAgent;Cisco NAC Agent;c:\program files\Cisco\Cisco NAC Agent\NACAgent.exe [2010-08-19 783616]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 24064]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-05 277536]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-09-14 577384]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-09-14 194408]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-09-14 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-09-14 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 111960]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
Akamai REG_MULTI_SZ Akamai
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.youcansearch.com
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_b427739.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\taskhost.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\TODDSrv.exe
c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\WUDFHost.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\igfxext.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\Common Files\Nero\Lib\NMIndexingService.exe
c:\windows\system32\sppsvc.exe
c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2012-01-02 14:46:46 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-02 20:46
.
Pre-Run: 210,614,837,248 bytes free
Post-Run: 210,664,374,272 bytes free
.
- - End Of File - - DEE63C7E990B37A45B46885F8F4A02E5

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 January 2012 - 06:15 PM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 Osiasda

Osiasda
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Posted 03 January 2012 - 08:09 PM

It can't find it. Is this because I already deleted ComboFix again? Do I have to run ComboFix again to get the extra report?

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 January 2012 - 08:31 PM

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 Osiasda

Osiasda
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  • Members
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Posted 03 January 2012 - 09:50 PM

Malewarebytes:


Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.24.05

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

Protection: Disabled

1/3/2012 8:32:48 PM
mbam-log-2012-01-03 (20-32-48).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 176025
Time elapsed: 7 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

HiJackThis:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:47:40 PM, on 1/3/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\windows\system32\Dwm.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\windows\System32\rundll32.exe
C:\windows\explorer.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.youcansearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Browser Enhancer - {86ef8bd1-47f3-4322-923f-f29cdf477eb0} - C:\Program Files\CAJ Media\Browser Enhancer\adxloader.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2380.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2380.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2380.0\npwinext.dll
O4 - HKLM\..\Run: [IgfxTray] "C:\windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe" -s
O4 - HKLM\..\Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RtHDVBg.exe" /FORPCEE3
O4 - HKLM\..\Run: [SynTPEnh] "%ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [SVPWUTIL] "C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe" SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [TPwrMain] "%ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE"
O4 - HKLM\..\Run: [SmoothView] "%ProgramFiles%\Toshiba\SmoothView\SmoothView.exe"
O4 - HKLM\..\Run: [00TCrdMain] "%ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe"
O4 - HKLM\..\Run: [KeNotify] "C:\Program Files\TOSHIBA\Utilities\KeNotify.exe"
O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [TosVolRegulator] "C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe"
O4 - HKLM\..\Run: [TosSENotify] "C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [TosNC] "%ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe"
O4 - HKLM\..\Run: [TosReelTimeMonitor] "%ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe"
O4 - HKLM\..\Run: [NACAgentUI] C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Owner\AppData\Local\Akamai\netsession_win.exe"
O4 - .DEFAULT User Startup: Best Buy Software Installer.lnk = C:\Program Files\Best Buy Software Installer\Best Buy Software Installer.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: GSRestartSvc - Unknown owner - C:\ProgramData\Geek Squad\Customizer\GSRestartSvc.exe (file missing)
O23 - Service: Cisco NAC Agent (NACAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

--
End of file - 6731 bytes

Everything went fine. Computer is still running perfectly.




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