Greetings fine folks,
I have an Inspiron 531S from dell. Can't seem to get it to boot up whatsoever. Not sure how this could have happened considering we've had it only about a hear and a half. I cut and paste the specs but really I know very little about what to do with the troubleshooting. So, I'll just tell you what I did, not that I know what it MEANS! LOL! Okay so upon booting up, I get black screen, with wording
AMD Athlon 64X2 Dual core processor 5000+
Memory Testing 3079168k OK+ 64M Shared Memory (Installed Memory 3145725K)
SATA1:TSST DVD +- RWTS H653FD300
Diskette drive 0 Seek Failure
Strike F1 try reboot F2 enter setup utility.
So, I F2 into BIOS to try and set the the hard drive as the first boot option. CD rom as second and disabled the 3rd and 4th options. Try the reboot, same story. Went back in, changed it to the CD rom to run the diagnostics CD I got from Dell, THAT crashed midway through with EXCEPTION OCCURRED IN MODULE DISK.MDM! WARMING: NO LINE MAPPING FOUND PRESS ANY KEY TO ABORT. So, did that, back to the beginning.
Basically, I have nothing of value on this computer as far as data. No pictures, no music, no video, nothing. It's primarily used at internet for the kids. That being said...I can't put a price on the importance of this computer. LOL. Im a single mom, three kids ages 7, 5, and 2, and this computer is my sanity!!! Cant afford to take it in, just want to be able to get them back online and into their school websites. Is there anyway I can fix this myself???? I do have the Vista CD that came from Dell but I'm having a sick feeling that there is nothing I can do to save the hard drive in order to even reinstall the OS. Someone, anyone, tell me I'm wrong....and NOT be lying!! LOL!
Any help would be fantastical!
Base,Slim Tower,X2,5000+,2C 531SN
Label,Advanced Micro Devices,Desktop,Athlon
Software,VHP32SP1 Consumer Desktop,English,D/B
Information,No Raid, Dimension
Software,Quick Fix Engineering,VHP32SP1 Consumer Desktop
Dvd+/-rw,16,Serial Ata Slim Tower,Hitachi Lg Data Storage
Software,VHP32SP1 Digital Video Disk Drive,MUL5 Dao/bcc
Ship Group,Slim Tower,531S United States,English,Dell Americas Organization
Software,Mcafee SAPPHIRE,30DAY,Multiple User Interface
Dual In-line Memory Module,3G,800,2XIG/2X512MB
Software,VHP32/64 Certificate Of Authenticity
Hard Drive,320G,S2,#1 Lead Free,WD-RAID
Software,PC-RESTORE Transactional Line Of Business
Media,Digital Video Disk Drive,Driver,Resource DVD531S
Software,Roxio,10.2 Dell Edition
1 Year Limited Warranty
Dell Hardware Warranty PlusOnsite Service, Initial Year
No Warranty, Year 2 and 3
Banctec Service Agreement
Warranty Support, Initial Year
Type 3- Third Party At Home Service, 24x7 Technical Support, Initial Year