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Install Freezes


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#1 ellen k

ellen k

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Posted 27 January 2006 - 02:05 AM

Please help me! I keep trying to install software (Palm desktop) on my XP. The InstallShield wizard comes up and starts doing stuff, and then all of a sudden freezes. I have read all the other issues related to this on this site and many others, but everyone refers me to these installshield website direction sites that don't seem to apply to what i have on my computer. They tell you to go to certain hidden files and look in them, but some of the files are called different names or don't exist. I'm so confused. I just want my Palm to work again but I cannot figure out what is wrong with installshield.
Kindly help me...I'm no expert with computers but I can figure my way around a bit. Can you please guide me?
Thank you very much,
Ellen

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