Laptop infected with Rootkit.0Access Virus

Hi,

Here are the symptoms - started 2 days ago:

-have had a couple of Microsoft Windows popups with writing that appears to be Greek or Russian followed by "DFS has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

-SuperAntSpyware finds around 250 cookies every day

-when I use google I sometimes get the message "Our systems have detected unusual traffic from your computer network" with a CAPTCHA

-Malwarebytes anti-malware finds 2 Items both identified as Rootkit.0Access

Thanks for your help-

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Ann at 18:52:56 on 2011-09-26
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3962.1060 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\AgentMon.exe
c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\engineserver.exe
C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\McAfee\Common Framework\naPrdMgr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESGfxMgr.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files (x86)\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\RealVNC\VNC4\winvnc4.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\mcshield.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\mfeann.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Users\Ann\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\KaUsrTsk.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVC.exe
C:\Program Files (x86)\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files (x86)\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\McAfee\VirusScan Enterprise\scriptsn.dll
BHO: ZoneAlarm Toolbar Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: ZoneAlarm Toolbar: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
mRun: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [KASHCMPTRN79779668359555] "C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\KaUsrTsk.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
StartupFolder: C:\Users\Ann\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Ann\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{77EA8C21-9F2C-4762-B94D-25B8D10D2429} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B3B27846-F541-49FF-A9C5-8B8D82508428} : DhcpNameServer = 172.18.64.215 172.18.64.215
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Notify: VESWinlogon - VESWinlogon.dll
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan Enterprise\scriptsn.dll
BHO-X64: scriptproxy - No File
BHO-X64: ZoneAlarm Toolbar Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
BHO-X64: ZoneAlarm Toolbar Registrar - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: ZoneAlarm Toolbar: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun-x64: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
mRun-x64: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
mRun-x64: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun-x64: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
mRun-x64: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [KASHCMPTRN79779668359555] "C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\KaUsrTsk.exe"
mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\wrl219yo.default\
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Ann\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 SWIPsec;SonicWALL IPsec Driver;\??\C:\Windows\system32\Drivers\SWIPsec.sys --> C:\Windows\system32\Drivers\SWIPsec.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
R3 KAPFA;KAPFA;\??\C:\Windows\system32\drivers\KAPFA.SYS --> C:\Windows\system32\drivers\KAPFA.SYS [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\DRIVERS\SFEP.sys --> C:\Windows\system32\DRIVERS\SFEP.sys [?]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1c9ce4b34fda815;Google Update Service (gupdate1c9ce4b34fda815);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-6 133104]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-6 133104]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\system32\DRIVERS\netaapl64.sys --> C:\Windows\system32\DRIVERS\netaapl64.sys [?]
S3 SWVNIC;SonicWALL Virtual Miniport;C:\Windows\system32\DRIVERS\swvnic.sys --> C:\Windows\system32\DRIVERS\swvnic.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-09-26 22:17:00 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-26 12:47:17 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AA98EF56-BBB0-45AC-9614-74BDE3928F47}\offreg.dll
2011-09-24 12:31:28 -------- d-----w- C:\Program Files (x86)\SpywareBlaster
2011-09-23 17:29:57 -------- d-----w- C:\Program Files (x86)\Panda Security
2011-09-23 13:40:53 9049936 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AA98EF56-BBB0-45AC-9614-74BDE3928F47}\mpengine.dll
2011-09-21 17:31:55 -------- d-sh--w- C:\$RECYCLE.BIN
2011-09-17 16:48:18 -------- d-----w- C:\Program Files (x86)\Common Files\Steam
2011-09-17 16:48:14 -------- d-----w- C:\Program Files (x86)\Steam
2011-09-15 16:14:04 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-09-15 16:14:04 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-09-15 14:21:07 -------- d-----w- C:\Users\Ann\AppData\Roaming\SUPERAntiSpyware.com
2011-09-15 14:20:48 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-09-15 14:20:48 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-09-15 12:19:46 -------- d-----w- C:\Program Files\CCleaner
2011-09-14 17:03:09 -------- d-----w- C:\Program Files (x86)\Citrix
.
==================== Find3M ====================
.
2011-09-07 21:10:55 222208 ----a-w- C:\Windows\System32\msls31.dll
2011-09-07 19:32:45 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-01 00:00:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-08-24 17:00:28 135168 ----a-w- C:\Windows\SysWow64\KaseyaSP.dll
2011-07-11 13:45:57 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-07-11 13:25:35 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-07-06 15:49:23 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
.
============= FINISH: 18:55:04.16 ===============

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
• please Do not Attach logs or put in code boxes.
• Tell me about any problems that have occurred during the fix.
• Tell me of any other symptoms you may be having as these can help also.
• Do not run anything while running a fix.
• Do not run any other tool untill instructed to do so!

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Thanks, Gringo.

Since my first post there have been new developments. My laptop was infected with opencloud security virus and was pretty much useless. Got rid of it (I hope) following instructions on this website - restarted in safe mode and ran malbytes anti-malware. It picked up Rootkit.0Access again and several other things. Then I scanned with Secunia PSI and updated all my programs. Not sure if clean now or not. Let me know if I should follow your instuctions above or run new logs first and post them again.

Hello


go ahead and run combofix for me now



gringo

I ran Combofix and it got all the way to the end and then stalled at "Preparing Log Report. Do not run any programs until combofix has finished"

Never produced a log

Otherwise laptop behaving normally

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo

OK here is log from safe mode:

ComboFix 11-09-29.06 - Ann 09/30/2011 6:15.3.2 - x64 MINIMAL
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3962.3274 [GMT -7:00]
Running from: c:\users\Ann\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\program files (x86)\google\common\google updater\googleupdaterservice.exe
c:\users\Ann\AppData\Roaming\mH6sWK7fEgqCIOpenCloud Security.ico
c:\users\Ann\AppData\Roaming\UL99hTTXqjUekBrOpenCloud Security.ico
c:\users\Ann\Documents\~WRL0239.tmp
c:\users\Ann\Documents\~WRL0782.tmp
c:\users\Ann\Documents\~WRL0898.tmp
c:\users\Ann\Documents\~WRL1101.tmp
c:\users\Ann\Documents\~WRL1156.tmp
c:\users\Ann\Documents\~WRL3252.tmp
c:\users\Ann\Taskmgr.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-08-28 to 2011-09-30 )))))))))))))))))))))))))))))))
.
.
2011-09-30 13:23 . 2011-09-30 13:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-30 13:23 . 2011-09-30 13:23 -------- d-----w- c:\users\Ann\AppData\Local\temp
2011-09-30 13:23 . 2011-09-30 13:23 -------- d-----w- c:\users\Ann Fraser\AppData\Local\temp
2011-09-30 13:10 . 2011-09-30 13:10 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F67780E4-8967-47B6-95C1-4C1E812136F8}\offreg.dll
2011-09-30 12:45 . 2011-09-13 00:26 9049936 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F67780E4-8967-47B6-95C1-4C1E812136F8}\mpengine.dll
2011-09-29 21:16 . 2011-09-29 21:17 -------- d-----w- c:\program files (x86)\Common Files\Adobe
2011-09-29 20:48 . 2011-09-29 20:48 -------- d-----w- c:\program files\iPod
2011-09-29 20:48 . 2011-09-29 20:49 -------- d-----w- c:\program files\iTunes
2011-09-29 20:48 . 2011-09-29 20:49 -------- d-----w- c:\program files (x86)\iTunes
2011-09-29 20:43 . 2011-09-29 20:43 -------- d-----w- c:\program files (x86)\Apple Software Update
2011-09-29 20:40 . 2011-09-29 20:40 -------- d-----w- c:\program files\Bonjour
2011-09-29 20:40 . 2011-09-29 20:40 -------- d-----w- c:\program files (x86)\Bonjour
2011-09-29 19:57 . 2011-09-29 19:57 -------- d-----w- c:\users\Ann\AppData\Local\Secunia PSI
2011-09-29 19:57 . 2011-09-29 19:57 -------- d-----w- c:\program files (x86)\Secunia
2011-09-29 17:37 . 2011-09-29 17:37 -------- d-----w- c:\users\Ann\AppData\Roaming\mRLgqCIzOtAuSiD
2011-09-29 17:37 . 2011-09-29 17:37 -------- d-----w- c:\users\Ann\AppData\Roaming\mH6sWK7fEgqCI
2011-09-29 17:28 . 2011-09-29 17:28 -------- d-----w- c:\users\Ann\AppData\Roaming\UL99hTTXqjUekBr
2011-09-29 17:28 . 2011-09-29 17:28 -------- d-----w- c:\users\Ann\AppData\Roaming\lppmmG5aaQ6d
2011-09-29 17:28 . 2011-09-29 19:38 -------- d-----w- c:\users\Ann\AppData\Roaming\YDDD3onG4am6sJf
2011-09-29 17:28 . 2011-09-29 17:28 -------- d-----w- c:\users\Ann\AppData\Roaming\ICwwIVrONtx0uS1
2011-09-25 13:28 . 2011-09-25 13:28 -------- d-----w- c:\users\Ann\AppData\Roaming\Yahoo!
2011-09-25 13:28 . 2011-09-25 13:28 -------- d-----w- c:\programdata\Yahoo! Companion
2011-09-24 12:31 . 2011-09-24 12:31 -------- d-----w- c:\program files (x86)\SpywareBlaster
2011-09-23 17:29 . 2011-09-24 12:21 -------- d-----w- c:\program files (x86)\Panda Security
2011-09-17 16:48 . 2011-09-17 17:52 -------- d-----w- c:\program files (x86)\Common Files\Steam
2011-09-17 16:48 . 2011-09-25 21:22 -------- d-----w- c:\program files (x86)\Steam
2011-09-15 16:14 . 2011-08-10 12:14 2409784 ----a-w- c:\program files (x86)\Windows Mail\OESpamFilter.dat
2011-09-15 16:14 . 2011-08-10 12:14 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-09-15 14:21 . 2011-09-15 14:21 -------- d-----w- c:\users\Ann\AppData\Roaming\SUPERAntiSpyware.com
2011-09-15 14:20 . 2011-09-27 20:15 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-09-15 14:20 . 2011-09-15 14:20 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-09-15 12:19 . 2011-09-15 12:19 -------- d-----w- c:\program files\CCleaner
2011-09-14 17:03 . 2011-09-15 12:13 -------- d-----w- c:\program files (x86)\Citrix
2011-09-11 10:51 . 2011-09-11 10:51 -------- d-----w- c:\users\Ann Fraser\AppData\Local\Apple Computer
2011-09-08 11:12 . 2011-09-08 11:12 -------- d-----w- c:\users\Ann\AppData\Roaming\HPAppData
2011-09-05 17:04 . 2011-09-05 17:04 183696 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2011-09-05 17:04 . 2011-09-05 17:04 183696 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-29 20:11 . 2011-06-22 14:09 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-01 00:00 . 2010-05-25 14:20 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-24 17:00 . 2011-06-27 17:18 135168 ----a-w- c:\windows\SysWow64\KaseyaSP.dll
2011-07-12 18:34 . 2011-07-12 18:34 96104 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 18:34 . 2011-07-12 18:34 85864 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 18:34 . 2011-07-12 18:34 61288 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 18:34 . 2011-07-12 18:34 212840 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-12 18:20 . 2011-07-12 18:20 83816 ----a-w- c:\windows\SysWow64\dns-sd.exe
2011-07-12 18:20 . 2011-07-12 18:20 73064 ----a-w- c:\windows\SysWow64\dnssd.dll
2011-07-12 18:20 . 2011-07-12 18:20 50536 ----a-w- c:\windows\SysWow64\jdns_sd.dll
2011-07-12 18:20 . 2011-07-12 18:20 178536 ----a-w- c:\windows\SysWow64\dnssdX.dll
2011-07-11 13:45 . 2011-08-24 13:14 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-11 13:25 . 2011-08-24 13:14 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-07-06 15:49 . 2011-08-10 10:36 275456 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-06 01:37 . 2011-07-06 01:37 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-07-06 01:37 . 2011-07-06 01:37 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
.
.
((((((((((((((((((((((((((((( SnapShot@2011-09-30_03.10.17 )))))))))))))))))))))))))))))))))))))))))
.
- 2011-03-26 17:51 . 2011-09-29 20:59 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-03-26 17:51 . 2011-09-30 12:36 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-09-29 19:58 . 2011-09-30 12:36 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2011-09-29 19:58 . 2011-09-29 20:59 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2011-03-26 17:51 . 2011-09-29 20:59 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-03-26 17:51 . 2011-09-30 12:36 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2008-01-21 02:23 . 2011-09-30 12:39 87960 c:\windows\system32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
- 2006-11-02 15:45 . 2011-09-29 21:04 90818 c:\windows\system32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 15:45 . 2011-09-30 12:39 90818 c:\windows\system32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-10-03 23:08 . 2011-09-30 12:39 17936 c:\windows\system32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-627829360-2407700757-1639987145-1000_UserData.bin
- 2009-10-03 23:08 . 2011-09-29 21:04 17936 c:\windows\system32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-627829360-2407700757-1639987145-1000_UserData.bin
+ 2011-09-30 13:10 . 2011-09-30 13:10 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-09-29 20:58 . 2011-09-29 20:58 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-09-30 13:10 . 2011-09-30 13:10 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2011-09-29 20:58 . 2011-09-29 20:58 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2006-11-02 12:46 . 2011-09-29 21:07 613270 c:\windows\system32\perfh009.dat
+ 2006-11-02 12:46 . 2011-09-30 12:42 613270 c:\windows\system32\perfh009.dat
+ 2006-11-02 12:46 . 2011-09-30 12:42 108196 c:\windows\system32\perfc009.dat
- 2006-11-02 12:46 . 2011-09-29 21:07 108196 c:\windows\system32\perfc009.dat
- 2011-02-11 04:36 . 2011-09-29 20:57 402692 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2011-02-11 04:36 . 2011-09-30 13:06 402692 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2011-09-30 03:46 . 2011-09-30 13:06 8007392 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2011-09-13 04:38 . 2011-09-29 20:57 8007392 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2011-09-07 20:51 . 2011-09-29 20:57 6421211 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-627829360-2407700757-1639987145-1000-8192.dat
+ 2011-09-07 20:51 . 2011-09-30 13:06 6421211 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-627829360-2407700757-1639987145-1000-8192.dat
+ 2011-09-07 20:51 . 2011-09-30 03:46 1218876 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-627829360-2407700757-1639987145-1000-12288.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-06 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-09-27 5492096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SmartWiHelper"="c:\program files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" [2009-03-06 77824]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-09-09 623880]
"RegistrationReminder"="c:\program files\Sony\First Experience\OOBEFcdRegistration.exe" [2009-03-24 2053936]
"VAIOSurvey"="c:\program files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe" [2008-07-25 385024]
"ISBMgr.exe"="c:\program files (x86)\Sony\ISB Utility\ISBMgr.exe" [2008-12-18 317288]
"McAfeeUpdaterUI"="c:\program files (x86)\McAfee\Common Framework\udaterui.exe" [2008-03-14 136512]
"ShStatEXE"="c:\program files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2008-09-29 124240]
"KASHCMPTRN79779668359555"="c:\program files (x86)\Kaseya\CMPTRN79779668359555\KaUsrTsk.exe" [2011-08-24 409600]
"hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-03-13 81920]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-06 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-08-19 421736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
Secunia PSI Tray.lnk - c:\program files (x86)\Secunia\PSI\psi_tray.exe [2011-4-18 291896]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2009-01-19 19:49 98304 ----a-w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KACMPTRN79779668359555]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\McAfeeEngineService]
@="Service"
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
R1 SWIPsec;SonicWALL IPsec Driver;c:\windows\system32\Drivers\SWIPsec.sys [x]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate1c9ce4b34fda815;Google Update Service (gupdate1c9ce4b34fda815);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-06 133104]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe [2011-08-10 102608]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
R2 Norton Internet Security;Norton Internet Security; [x]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe [2011-04-19 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe [2011-04-19 399416]
R2 SWGVCSvc;SonicWALL Global VPN Client Service;c:\program files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe [2009-03-06 284696]
R2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2008-09-18 104960]
R2 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe [2008-12-19 411496]
R2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-01-14 5184872]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys [x]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-06 133104]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KAPFA.SYS [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys [x]
R3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw5v64.sys [x]
R3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [x]
R3 SampleCollector;Intel® Sample Collector;c:\program files\Sony\VAIO Care\collsvc.exe [2009-09-17 167424]
R3 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-01-20 120104]
R3 SOHDBSvr;VAIO Media plus Database Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-01-20 70952]
R3 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-01-20 390440]
R3 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-01-20 75048]
R3 SOHPlMgr;VAIO Media plus Playlist Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-01-20 91432]
R3 SWVNIC;SonicWALL Virtual Miniport;c:\windows\system32\DRIVERS\swvnic.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2009-01-19 394536]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2009-01-17 110376]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 1020768]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk60x64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2011-08-11 140672]
S2 KACMPTRN79779668359555;Kaseya Agent 2F986B2E3B8B5DA709AF891FE8D32601E127C8F3636AA3E8354F3454;c:\program files (x86)\Kaseya\CMPTRN79779668359555\AgentMon.exe [2011-08-24 851968]
S2 McAfeeEngineService;McAfee Engine Service;c:\program files (x86)\McAfee\VirusScan Enterprise\x64\engineserver.exe [2008-09-29 17920]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ECACHE
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-06 13:04]
.
2011-09-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-05-06 13:04]
.
2010-12-16 c:\windows\Tasks\User_Feed_Synchronization-{D154C8CE-2DF6-4031-ADD1-A0B764DD745F}.job
- c:\windows\system32\msfeedssync.exe [2011-09-07 21:11]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RAVCpl64.exe" [2008-09-16 6430208]
"Skytel"="Skytel.exe" [2008-09-16 1826816]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-02-09 1674536]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-06 15959584]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-06 82464]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-01-06 151064]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-01-06 209432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-01-06 181784]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2008-01-21 225792]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 10.0.0.2
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
FF - ProfilePath - c:\users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\wrl219yo.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-ISW - c:\program files\CheckPoint\ZAForceField\ForceField.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\collsvc.exe\" \"/service\" \"/counter=\Processor(_Total)\% Processor Time:5\" \"/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:5\" \"/counter=\Network Interface(*)\Bytes Total/sec:5\" \"/directory=inteldata\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10x_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10x_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
Completion time: 2011-09-30 06:26:55
ComboFix-quarantined-files.txt 2011-09-30 13:26
.
Pre-Run: 154,984,230,912 bytes free
Post-Run: 154,870,874,112 bytes free
.
- - End Of File - - 2E8793086555B6C29793D0085AD3E1AA

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

• I would like you to rerun MBAM
  
• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
• If you accidently close it, the log file is saved here and will be named like this:
• C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

Hi - I didn't have any problems and things appear to be working normally. Here are the 2 logs you asked for:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7834

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

9/30/2011 8:40:14 AM
mbam-log-2011-09-30 (08-40-14).txt

Scan type: Quick scan
Objects scanned: 206973
Time elapsed: 8 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)











Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:30:13 AM, on 9/30/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\KaUsrTsk.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Ann\Desktop\New Folder\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan Enterprise\scriptsn.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [KASHCMPTRN79779668359555] "C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\KaUsrTsk.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate1c9ce4b34fda815) (gupdate1c9ce4b34fda815) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Kaseya Agent #2 (KACMPTRN79779668359555) - Kaseya International Limited - C:\Program Files (x86)\Kaseya\CMPTRN79779668359555\AgentMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: McAfee Engine Service (McAfeeEngineService) - McAfee, Inc. - C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\engineserver.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files (x86)\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Intel® Sample Collector (SampleCollector) - Intel Corporation - C:\Program Files\Sony\VAIO Care\collsvc.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\sua.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
O23 - Service: VAIO Media plus Database Manager (SOHDBSvr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: VAIO Media plus Playlist Manager (SOHPlMgr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: SonicWALL Global VPN Client Service (SWGVCSvc) - SonicWALL, Inc. - C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files (x86)\RealVNC\VNC4\WinVNC4.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

--
End of file - 15731 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
    O4 - HKLM\..\Run: [RegistrationReminder] "C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe"
    O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"
    O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• Click on copy to clipboard and paste the results here in this topic
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Here are the results from ESET. The XXXXXXXXXXXXX is my full name which I guess I don't need to put out all over the internet


C:\Users\XXXXXXXXXX\Downloads\Miro_Installer.exe Win32/Toolbar.Zugo application

Sorry just realized that probably isn't what you were looking for - here is the log

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=48c1d4c8b3dfec4daec374cbecbf4675
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-09-30 09:52:06
# local_time=2011-09-30 02:52:06 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776637 100 56 0 154010463 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=169611
# found=1
# cleaned=0
# scan_time=7769
C:\Users\XXXXXXXXXXXX\Downloads\Miro_Installer.exe Win32/Toolbar.Zugo application (unable to clean) 00000000000000000000000000000000 I

Hello

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the quote box (below)...to Notepad.
  

  @echo off
  del /f /s /q "C:\Users\XXXXXXXXXXXX\Downloads\Miro_Installer.exe"
  del %0

• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialise and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Thanks for your help, I followed the instructions and made a small donation, everything seems to be OK now and I hope it stays that way!

thank you and you are most welcome



gringo