You are getting excellent advice in this topic thread, Heather
Your responses and questions ... and actions taken
will make it possible to gain more control over your PC.
Others will learn in the process, and those helping
reinforce knowledge they've gained the same way.
I saw .exe files associated with Norton & Ewido running.
Both are anti-virus related programs.
I followed turnip's advice myself.
This service is used by Norton Antivirus to run in the background and detect when any files that are infected with malware are stopped from running. This is an essential service and should not be stopped.CCAPP.EXE
Part of Norton AntiVirus 2003. Auto-protect and E-mail check will not function without thisccEvtMgr.exe
Part of Norton AntiVirus 2003. Event manager for scheduling weekly scans and or automatic virus updates. Used to start automatically via "ccApp" and was not required as a seperate entry but a recent update changed thisCCSETMGR.EXE
Part of Norton AntiVirus 2004. What does it do?SNDSRVC.exe
Part of Norton Personal Firewall and Norton Internet Security - what does it do and is it required?
I use Ewido,
so I recognized these, although they are not included at the startup database here presently:ewidoguard.exe
Google search for the first one:http://www.google.com/search?hl=en&q=ewido...G=Google+Search
Paying attention to the websites that contribute these responses, and choosing "cache" will
provide data like:
Part Of: Ewido Internet Security
and more from what I found is the official Ewido support site:http://22.214.171.124/search?q=cache:XfY7y5f...guard.exe&hl=enUnlike
the anti-spyware, anti-trojan and anti-malware programs that specifically target problems beyond virus related infections (which both Norton & Ewido do)
(and those that are anti-virus apps also bundling other "specialties", like Norton does with it's firewall and small "utility" add-ons)
operate upon windowsXP in such a way that it is not recommended to run more than one simultaneously.
This is because anti-virus applications must integrate deeply and co-exist with several vital system programs. Each of the anti-virus programs available perform this function using their own unique, "proprietory" methods as means to the common end result.
Two of them operating at the same time can lead to conflicts.
These programs typically run at all times,
using rather large percentages of your limited system resources.
Placing twice the demand on your PC constantly will result in compromises in overall performance.
Some cases have been documented where both are operating and reporting normal conditions exist
(both saying you are safe) when in actual fact they are essentially nullifying each other's actions
and leaving your PC wide open with no real protection at all.
This all could be stated briefly in a few carefully worded sentences.
It wouldn't give you what is needed for you to make well informed decisions, though.
Time goes on and problems online become more sophisticated.
It's safe to assume the problem solving software must also develop with it.
Updates accomplish this requirement in the case of anti-virus apps.
Using separate apps for targetting the wide range of additional categorical threats we face online
[trojans ... rogue keylogging apps ... worms ... browser hijackers ... rootkits & more]
is simply more effective and less complicated.
A significant amount of problems are constantly being reported involving Norton Security apps.
Problems as bad or worse than those caused by malware. Weird problems. Undesirable conditions.
Speaking strictly from a personal opinion standpoint, its because they suck more resources in
more ways than others do and they continue to add more features & more ends up as less.
Less value to you. Less ability for your PC to do what you want it to do.
I know I've said too much. Probably confuses you, too. I'm sorry.
I wish things were different than they actually are.
You should run only one anti-virus application. My vote would be for Ewido