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Today, owners of Deus Ex: Human Revolution who purchased it from Gamestop have received an apologetic email from Gamestop for placing the customer in the middle of an issue between GameStop & Square Enix. As part of the apology they are offering all owners a $50 Game Stop gift card and and a Buy 2 Get 1 Free pre-owned purchase. The text of the email is:
Dear GameStop customer,
Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.
For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.
Sincerely,
Paul Raines
CEO, GameStop
A screen shot of this email can be found here.
Overall, this seems like a good deal for those who bought from GameStop as they are essentially getting the game for free.
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