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Compaq Presario stuck on Red Startup Screen


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#1 Anguscat

Anguscat

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Posted 22 August 2011 - 08:34 PM

I could not get my laptop to start today. I took out the battery to rest it. I can get it to turn on with the battery out when I plug it in but I am stuck on a red screen that has the compaq logo. In the bottom left it says Press the ESC key for Startup Menu. Nothing happens when I press ESC, I am just stuck on this screen. Any ideas?

Thsnks,
Bill

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#2 Artrooks

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Posted 24 August 2011 - 07:56 AM

Hello Anguscat,

I found this HP/Compaq link that may help you expand your testing:

Overview of How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=4121162#N1990


Regards,
Brooks



 





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