Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Will Not Load Windows Or Safe Mode


  • Please log in to reply
15 replies to this topic

#1 old man

old man

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 13 January 2006 - 04:40 PM

Hello, I was surfing the web one night and when i got back up the next morning the screen was black and would not come on. So I restarted my pc and it gets to to loading screen for windows xp and just keeps loading but nothing ever happens. Than I tryed to enter in to safe mode to fix what ever the problem might have been but all that happens is the text goes down the screen like it normally dose for safe mode but is doesn't go away and just freezes and nothing happens again. Next i tryed clicking in the selection the one that said restore computer to last good confg but it just dose the same thing as it dose when it tryes to load windows normally. I have windows xp home 1.8 gz intel 4 processor with 512 ddr ram two hard drives 80 and 40. also i never had problems before, i don't think its a virus because i have my virus scan set for 3 am and it should have picked up on it and stopped it on time

BC AdBot (Login to Remove)

 


#2 franktiii

franktiii

  • Members
  • 309 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 13 January 2006 - 06:34 PM

Do you have a windows xp disk or a manufacturer's restore disk? If you have the xp disk, you can boot from the disk and do a repair, this will preserve your files and programs, hopefully.

To do this you boot from cd.

If it doesn't boot from cd go into your bios setup and change boot order to have cd drive ahead of hard drive.

The first screen offers to run recovery console, choose no here.

The next screen offers install and repair options. Choose repair and follow onscreen instructions.

After getting your system back up do a thorough scan for virus and malware. You also need to reinstall windows updates.

#3 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 13 January 2006 - 07:48 PM

i went in to the recovery part of the set up and all it says is this is the recovery console type exit to quit and it doesn't do anything els so i tried to to under the regular setup and it wants to format the partition what do i do now

#4 phawgg

phawgg

    Learning Daily


  • Members
  • 4,543 posts
  • OFFLINE
  •  
  • Location:Washington State, USA
  • Local time:11:22 AM

Posted 13 January 2006 - 09:32 PM

Virus scans alone do not prevent malware.

Partitioning will lead to data loss.

Do I understand correctly, that in the console that allows
for you to choose (with the uparrow/downarrow keys)
from a list including safe mode & last known good configuration,
once highlighted, that particular list item will do nothing when the enter key is pressed?
patiently patrolling, plenty of persisant pests n' problems ...

#5 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 13 January 2006 - 11:04 PM

when i'm not trying to start off of the disk it brings up thoes choices and yes with the up and down keys and if i ckick one of them its begins to load but never leaves the loading screen on the other hand if i try to run the recovery console off of the xp disk it just brings up a dos command promt and only tells me how to exit but not how to do anthin els like working the console.

#6 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 13 January 2006 - 11:44 PM

also how do i scan for malware

#7 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 13 January 2006 - 11:55 PM

on the disk in ther recovery console i ran (bootcfg /rebuild windows) and it failed but told me to run (chkdsk) and is taking about ten min for one percent do you think this is a wast of my time or am i actually doing something.

#8 phawgg

phawgg

    Learning Daily


  • Members
  • 4,543 posts
  • OFFLINE
  •  
  • Location:Washington State, USA
  • Local time:11:22 AM

Posted 14 January 2006 - 12:34 AM

You are actually doing something in chkdsk. Let it.

Scanning for malware involves having the programs to do that with on your PC.

This link will point out how to get the free ones we recommend.

http://www.bleepingcomputer.com/forums/topic3616.html

click on these, for starters:

Spy-bot Search & Destroy
Ad-Aware
A2 Free

Download, choose to save to disk.
Open and install
Run, and look for "update" before you do.

You have a virus program (which one?) and one is enough.

The safe mode with networking option can allow you to download
these programs if there is no other way in normal mode.

The time factor involved after choosing the options at the
"safe mode console" might be due to the need for the windows OS
to run the check disk for errors, to completion, prior to allowing any other operation to run.
Priorities, perhaps.

Keep trying. :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#9 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 14 January 2006 - 11:13 AM

ok after 6 hours of scanning if finally finished and said that one or more of the volumes are unrecoverable. do you have any last suggestions before i take drastic measures and format.

#10 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 14 January 2006 - 02:03 PM

by any small chance do you think this could have been form a hard drive failure and i might need a new one or am i just making up reasons to why this happen.

#11 franktiii

franktiii

  • Members
  • 309 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 14 January 2006 - 02:06 PM

Hard drive failure is a possibility. Try downloading Belarc Advisor

www.belarc.com/free_download.html

it will give you a report on the condition of your hard drive(s) as well as other useful information.

#12 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 14 January 2006 - 02:23 PM

but how do i run it on my other couputer thats not woking if i cant get in to windows.

also its now blinking this on the startup

WARNING: immeditely back-up you data and replace you hard disk drive. a failure may be imminent.

the only thing is i was thinking that its only saying this because of all the problems im having and the hard disk is really fine or does it really mean it.

#13 franktiii

franktiii

  • Members
  • 309 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 14 January 2006 - 03:21 PM

It probably means it. I would probably replace the hard drive, reinstall windows. Once you get things back up and running you can set up the old drive as a slave. It is likely that you would be able to reclaim most of your data at that point, depending on what is failing.

#14 phawgg

phawgg

    Learning Daily


  • Members
  • 4,543 posts
  • OFFLINE
  •  
  • Location:Washington State, USA
  • Local time:11:22 AM

Posted 14 January 2006 - 03:38 PM

I agree.
The unrecoverable message is new to me.
I have Smart Disk enabled, a utility that runs in BIOS for
the purpose identifying the same kinda situation
you have been warned of, though.
For the same reason ... to forewarn of impending drive failure.
I'd trust the msg, and proceed as frankietiii mentions.

A new drive & fresh reformat/partition and load of Windows
is a sure shot winning combination, and the old drive
installed as a slave unit gives you additional options:
a chance to watch it further erode functionality
provides a means to transfer files to fresh, fully functional OS

I can't rule out malware as a primary or secondary cause of this failure.
(so copying files should be done selectively, done so should pose no hazard to the new setup)

Copy only your data files ... no system files, no program files.
Things like bookmarks within the program files, perhaps.
.jpgs, .mp3s, .rtf/some .txt files are some you can
copy to new HD, if given the possibility.

The drive failure may involve only system files at this point,
those required to boot, for instance.

With the new OS, be sure and update it at windows updates,
download the anti-spyware applications, etc.
patiently patrolling, plenty of persisant pests n' problems ...

#15 old man

old man
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 14 January 2006 - 05:51 PM

i would just like to thank you guys i have the new hd up and running but have not yet plugged in the old one but i will defiantly give it a try and when transferring files i will defiantly do with caution thank you again.

The Ed Man
(i let you know if it works or not just give me some time)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users