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Problem with Window Update


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22 replies to this topic

#1 aka7plus

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Posted 14 July 2011 - 09:31 AM

Hi, i got some problem with Window Update.
Problem is that I can't update (error code 80072efd)
I tried every solution I can gather from internet (i gathered about 5-7 solutions)
but none of them helped me....

It has been 2 months...
I don't want my computer 2 B highjacked....

Solutions that i tried
1. Wait about 24 hours or reboot
2. Restart BITS service and WUD services
3. chk 4 virus(used malwarebyte and bitdefender IS 2011)
4. Disable firewall
6. Use CMD 2 reset proxy thing
7. Install MS readness tool
8. Use MS Fix-it 2 reset
9. Use TDSS Rootkit killer

I'm currently using TOSHIBA notebook. I got promotion serial code from them(window 7) and currently using it. My IS program is BitDefender. My currenty OS-Window 7 32Bit

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#2 cryptodan

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Posted 14 July 2011 - 09:57 AM

Have you read over this:

http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072efd

#3 aka7plus

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Posted 14 July 2011 - 09:43 PM

Yes. I did that and did not work...

#4 cryptodan

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Posted 15 July 2011 - 08:24 AM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#5 aka7plus

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Posted 15 July 2011 - 09:23 AM

OK...I tried that and failed again..

Here is the report

---------------------------------------------

MiniToolBox by Farbar
Ran by User (administrator) on 15-07-2011 at 23:14:51
Windows 7 Ultimate Service Pack 1 (X86)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

# Copyright ?1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a "#" symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
#
127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-DF-4F-41
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-1E-65-11-7E-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b481:1320:c1a2:2026%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.123.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 2011년 7월 15일 금요일 11:11:57 오후
Lease Expires . . . . . . . . . . : 2011년 7월 16일 토요일 11:12:01 오후
Default Gateway . . . . . . . . . : 192.168.123.254
DHCP Server . . . . . . . . . . . : 192.168.123.254
DHCPv6 IAID . . . . . . . . . . . : 184557157
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-D0-7A-8D-00-1E-33-DF-4F-41
DNS Servers . . . . . . . . . . . : 203.248.252.2
164.124.101.2
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3F37D399-19FE-4A14-A688-7C52045F90C6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DEAE9249-CCAE-4827-9443-3738510A0877}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: cns3.bora.net
Address: 203.248.252.2

Name: google.com
Addresses: 74.125.224.147
74.125.224.148
74.125.224.144
74.125.224.145
74.125.224.146


Pinging google.com [74.125.224.83] with 32 bytes of data:
Reply from 74.125.224.83: bytes=32 time=169ms TTL=48
Reply from 74.125.224.83: bytes=32 time=171ms TTL=48

Ping statistics for 74.125.224.83:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 169ms, Maximum = 171ms, Average = 170ms
Server: cns3.bora.net
Address: 203.248.252.2

Name: yahoo.com
Addresses: 209.191.122.70
67.195.160.76
69.147.125.65
72.30.2.43
98.137.149.56


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=365ms TTL=47
Reply from 98.137.149.56: bytes=32 time=327ms TTL=47

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 327ms, Maximum = 365ms, Average = 346ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...00 1e 33 df 4f 41 ......Realtek PCIe FE Family Controller
10...00 1e 65 11 7e c0 ......Intel® WiFi Link 5100 AGN
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.123.254 192.168.123.145 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.123.0 255.255.255.0 On-link 192.168.123.145 281
192.168.123.145 255.255.255.255 On-link 192.168.123.145 281
192.168.123.255 255.255.255.255 On-link 192.168.123.145 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.123.145 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.123.145 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 281 fe80::/64 On-link
10 281 fe80::b481:1320:c1a2:2026/128
On-link
1 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/15/2011 10:14:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_BITS, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x1180
Faulting application start time: 0xsvchost.exe_BITS0
Faulting application path: svchost.exe_BITS1
Faulting module path: svchost.exe_BITS2
Report Id: svchost.exe_BITS3

Error: (07/15/2011 10:00:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wscsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x400
Faulting application start time: 0xsvchost.exe_wscsvc0
Faulting application path: svchost.exe_wscsvc1
Faulting module path: svchost.exe_wscsvc2
Report Id: svchost.exe_wscsvc3

Error: (07/15/2011 07:40:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wscsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x740
Faulting application start time: 0xsvchost.exe_wscsvc0
Faulting application path: svchost.exe_wscsvc1
Faulting module path: svchost.exe_wscsvc2
Report Id: svchost.exe_wscsvc3

Error: (07/15/2011 07:30:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x17b0
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3

Error: (07/15/2011 07:12:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wscsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x3c8
Faulting application start time: 0xsvchost.exe_wscsvc0
Faulting application path: svchost.exe_wscsvc1
Faulting module path: svchost.exe_wscsvc2
Report Id: svchost.exe_wscsvc3

Error: (07/15/2011 06:56:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0xff0
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3

Error: (07/15/2011 06:50:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_ProfSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x3e4
Faulting application start time: 0xsvchost.exe_ProfSvc0
Faulting application path: svchost.exe_ProfSvc1
Faulting module path: svchost.exe_ProfSvc2
Report Id: svchost.exe_ProfSvc3

Error: (07/15/2011 06:20:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_Schedule, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x175c
Faulting application start time: 0xsvchost.exe_Schedule0
Faulting application path: svchost.exe_Schedule1
Faulting module path: svchost.exe_Schedule2
Report Id: svchost.exe_Schedule3

Error: (07/15/2011 06:09:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_BITS, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x1384
Faulting application start time: 0xsvchost.exe_BITS0
Faulting application path: svchost.exe_BITS1
Faulting module path: svchost.exe_BITS2
Report Id: svchost.exe_BITS3

Error: (07/15/2011 05:57:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_ProfSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000105e9
Faulting process id: 0x3f8
Faulting application start time: 0xsvchost.exe_ProfSvc0
Faulting application path: svchost.exe_ProfSvc1
Faulting module path: svchost.exe_ProfSvc2
Report Id: svchost.exe_ProfSvc3


System errors:
=============
Error: (07/15/2011 11:12:45 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%1058

Error: (07/15/2011 11:12:34 PM) (Source: Service Control Manager) (User: )
Description: The Network Manager service failed to start due to the following error:
%%1053

Error: (07/15/2011 11:12:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Network Manager service to connect.

Error: (07/15/2011 11:12:00 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%1058

Error: (07/15/2011 11:12:00 PM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (07/15/2011 11:11:47 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (07/15/2011 11:11:50 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 오후 11:11:17 on ?2011-?07-?15 was unexpected.

Error: (07/15/2011 11:11:41 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (07/15/2011 11:11:12 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.

Error: (07/15/2011 11:10:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EapHost service.


Microsoft Office Sessions:
=========================
Error: (07/15/2011 10:14:29 PM) (Source: Application Error)(User: )
Description: svchost.exe_BITS6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e9118001cc42ef49775580C:\Windows\System32\svchost.exeC:\Windows\system32\ole32.dll5ec4abd8-aee4-11e0-b9f9-001e33df4f41

Error: (07/15/2011 10:00:15 PM) (Source: Application Error)(User: )
Description: svchost.exe_wscsvc6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e940001cc42ede7ac0bb9C:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dll61bd9168-aee2-11e0-b9f9-001e33df4f41

Error: (07/15/2011 07:40:57 PM) (Source: Application Error)(User: )
Description: svchost.exe_wscsvc6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e974001cc42da473c5a11C:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dllebb6b499-aece-11e0-80e9-001e33df4f41

Error: (07/15/2011 07:30:53 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e917b001cc42d7c97ec80bC:\Windows\System32\svchost.exeC:\Windows\system32\ole32.dll83a3c5a7-aecd-11e0-80e9-001e33df4f41

Error: (07/15/2011 07:12:01 PM) (Source: Application Error)(User: )
Description: svchost.exe_wscsvc6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e93c801cc42d64093206fC:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dlle1092b43-aeca-11e0-80e9-001e33df4f41

Error: (07/15/2011 06:56:02 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e9ff001cc42d4bbe877d6C:\Windows\System32\svchost.exeC:\Windows\system32\ole32.dlla5638991-aec8-11e0-962d-001e33df4f41

Error: (07/15/2011 06:50:11 PM) (Source: Application Error)(User: )
Description: svchost.exe_ProfSvc6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e93e401cc42d30a1ae171C:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dlld45bb7d7-aec7-11e0-962d-001e33df4f41

Error: (07/15/2011 06:20:01 PM) (Source: Application Error)(User: )
Description: svchost.exe_Schedule6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e9175c01cc42cf1aa6f7c8C:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dll9db3f639-aec3-11e0-a992-001e33df4f41

Error: (07/15/2011 06:09:53 PM) (Source: Application Error)(User: )
Description: svchost.exe_BITS6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e9138401cc42cd67581eb6C:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dll331ea4aa-aec2-11e0-a992-001e33df4f41

Error: (07/15/2011 05:57:42 PM) (Source: Application Error)(User: )
Description: svchost.exe_ProfSvc6.1.7600.163854a5bc100ole32.dll6.1.7601.175144ce7b96fc0000005000105e93f801cc42cc5b018fe2C:\Windows\system32\svchost.exeC:\Windows\system32\ole32.dll7f73525d-aec0-11e0-a992-001e33df4f41


=========================== Installed Programs ============================

(Version: 1.00.0000)
7-Zip 9.20
ACUBE UniSSOTray V1.0
Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Reader 9.4.5 - Korean (Version: 9.4.5)
Advanced SystemCare 3 (Version: 3.8.0)
AhnLab SiteGuard 2.0 (Version: 2.1.8.352)
Akamai NetSession Interface
AquaPlayer
Auslogics BoostSpeed (Version: 5.0)
Avira Premium Security Suite (Version: 10.0.0.43)
Call of Duty® 4 - Modern Warfare™ (Version: 1.00.0000)
Call of Duty® 4 - Modern Warfare™ (Version: 1.7)
Call of Duty® 4 - Modern Warfare™ 1.6 Patch
Call of Duty® 4 - Modern Warfare™ 1.6 Patch (Version: 1.6)
Call of Duty® 4 - Modern Warfare™ 1.7 Patch
Call of Duty® 4 - Modern Warfare™ 1.7 Patch (Version: 1.7)
ClientKeeper KeyPro for Application
Default (Version: 1.00.0000)
Dream Aquarium 1.234 (Version: 1.234)
Dream Aquarium 1.24 (Version: 1.24)
DTS+AC3 Filter
EPKI Center EPKIWCtl Control (Version: 1.1.1.1)
ezPDFBookS10 (Version: 1.1.0.37)
GOM Player (Version: 2.1.32.5063)
GOM RECORDER (Version: 1.2.3.0340)
INISafeWeb 6.0 (Version: 6)
KCP 크로스브라우징 ActiveX 버전
LG Uplus mobile manager (Version: 1.00.0000)
LG USB Modem driver (Version: 4.8.0.0000)
LIVE gaming on Windows Runtime Version 1.0.6027 (Version: 1.0.6027)
Malwarebytes' Anti-Malware 버전 1.51.1.1800 (Version: 1.51.1.1800)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Halo
Microsoft Office Access MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office IME (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook Connector (Version: 14.0.5139.5001)
Microsoft Office Outlook MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Professional 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Office Single Image 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (Korean) 2010 (Version: 14.0.4763.1000)
Microsoft Outlook Social Connector용 업데이트(KB2441641)
Microsoft Silverlight (Version: 4.0.60310.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mobile Sync III (Version: 1.0.0.0)
MPEG2코덱(libmpeg2/mad)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Realtek High Definition Audio Driver (Version: 6.0.1.5904)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30101)
Rexpert25 Viewer 2.5.1.31 (Version: 2.5.1.31)
Samsung ML-1610 Series
SAMSUNG Mobile Modem Driver Set
SAMSUNG USB Driver for Mobile Phones (Version: 1.3.2300.0)
SignGATE EWS v3.2
Snagit 10.0.1 (Version: 10.0.1)
StarPlayer (Version: 0.0.2.39)
Synaptics Pointing Device Driver (Version: 11.2.4.0)
TEAMS-TEST(EDUCATION)
TF4Viewer(vista) (Version: 4.5.0.6)
TOSHIBA eco 유틸리티 (Version: 1.2.11.0)
TOSHIBA Service Station (Version: 2.2.9)
TOSHIBA Value Added Package (Version: 1.2.33)
TOSHIBA Web Camera Application (Version: 1.1.1.3)
TouchEn Key with E2E for 32bit
TuneUp Utilities Language Pack (en-US) (Version: 10.0.4010.20)
UltraISO Premium V9.36
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
WinZip 15.5 (Version: 15.5.9468)
XPLATFORM9.1_SetupEngine (Version: 9.1.1.55)
네이버 ActiveX 가이드 (Version: 1.0.3.1)
메롱 MP3
엔젤벨 Uninstall
지오파일 서비스 (Version: 1.1.4.606)
한컴오피스 한글 2010 (Version: 8.0.1)

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 2939.99 MB
Available physical RAM: 2048.48 MB
Total Pagefile: 5878.26 MB
Available Pagefile: 4810.7 MB
Total Virtual: 2047.88 MB
Available Virtual: 1933.23 MB

========================= Partitions: =====================================

1 Drive c: (TI100712V0E) (Fixed) (Total:287.79 GB) (Free:156.54 GB) NTFS

========================= Users: ========================================

User accounts for \\USER-PC

Administrator ASPNET Guest
User

========================= Minidump Files ==================================

No minidump file found

== End of log ==

#6 cryptodan

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Posted 15 July 2011 - 09:26 AM

Please remove TuneUp Utilities.

#7 aka7plus

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Posted 15 July 2011 - 09:28 AM

Ok...But i removed them few months ago by using Revo Uninstaller....
Do you mean language pack?

P.S-No TuneUp utility found. Chk attachments plz.

Edited by aka7plus, 15 July 2011 - 09:34 AM.


#8 cryptodan

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Posted 15 July 2011 - 09:45 AM

Yes that, and check your Avira settings

#9 aka7plus

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Posted 15 July 2011 - 09:54 AM

There are something wrong with the report.
I double-checked system and Avira Firewall is alright and there is no program called TuneUp utilities languagepack.
And I don't have auslogic boost speed Version 5(well, I have version 4) and no program called "Default(version 1.0)"
What should I do?

#10 cryptodan

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Posted 15 July 2011 - 09:56 AM

Disable Aviria completely and try Windows Update.

#11 aka7plus

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Posted 15 July 2011 - 10:03 AM

I used program GMER to kill all process related with Antivir and tried to update but it did not work...

#12 rexelmore07

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Posted 15 July 2011 - 12:14 PM

me also faced the same issue . u can find solution from www.hellopcsupport.com they will provide u support and find quick solution. :thumbsup:

#13 aka7plus

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Posted 15 July 2011 - 12:16 PM

Thanks for reply buddy
but i'm outside from U.S. and I can't call...
And also they are expensive :mellow:

#14 cryptodan

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Posted 15 July 2011 - 07:19 PM

GMER doesnt kill processes. Can you try disabling it via Services in Administrative Tools via Control Panel

#15 aka7plus

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Posted 15 July 2011 - 09:34 PM

I will try that. Thank U.
But I can't shut down my Antivir.
I can't disable them via Computer-Manage-Service.
There are gray stop button and I can't click on them.

Since update doesn't work on safe mode networking, how can i do that?




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