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Powerlink boost N router


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#1 jrwood

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Posted 12 June 2011 - 02:01 PM

I just purchased a Powerlink Boost-N wireless router with 4 ethernet ports and have been having trouble getting to the setup screen. I typed the default IP address into Firefox and got the screen to come up once. I have since been locked out with the same IP address and cannot even get online with a wired connection. I held in the reset button on the router to reset to factory defaults but cannot get to the setup screen with any typical Ip address. Any ideas of how to get to setup again and why I am locked out of any internet access?

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#2 Sneakycyber

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Posted 12 June 2011 - 08:38 PM

It could be your IP address on your computer is not on the same network as the router. For example if your computer's IP address is 192.168.2.1 and the router is 192.168.1.1 those are two completely different networks and you can't communicate between them ironically without a router in between.
Please download MiniToolBox To your desk top and run it.

Checkmark following checkboxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt).

The result.txt should appear when the program completes and it should exit. You can then copy and past the contents of the log into your response on the Networking forums. If the log does not automatically appear it should be on your desktop or in the folder the file was downloaded to.

Edited by Sneakycyber, 12 June 2011 - 08:39 PM.

~Chad Mockensturm~
Systems Admininistrator  Windows Server 2008R2, Windows Server 2012
Cisco Certified Home and Small Business Networking Support


#3 jrwood

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Posted 13 June 2011 - 09:15 AM

Here is the result. I am getting online today only when I unplug the router and plug the modem directly to this computer. The file is with the router plugged into this computer and the modem plugged into the WAN port on the router.

MiniToolBox by Farbar
Ran by Administrator (administrator) on 13-06-2011 at 10:10:52
Microsoft Windows XP Service Pack 2 (X86)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : JON

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller

Physical Address. . . . . . . . . : 00-14-22-37-7A-9C

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.128

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 192.168.1.6

Lease Obtained. . . . . . . . . . : Monday, June 13, 2011 10:10:44 AM

Lease Expires . . . . . . . . . . : Thursday, June 23, 2011 10:10:44 AM

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 22 37 7a 9c ...... Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.0.0 192.168.1.128 192.168.1.128 20
192.168.1.128 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.128 192.168.1.128 20
224.0.0.0 240.0.0.0 192.168.1.128 192.168.1.128 20
255.255.255.255 255.255.255.255 192.168.1.128 192.168.1.128 1
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Memory info: ====================================

Percentage of memory in use: 86%
Total physical RAM: 1014.07 MB
Available physical RAM: 137.91 MB
Total Pagefile: 2441.08 MB
Available Pagefile: 1538.05 MB
Total Virtual: 2047.88 MB
Available Virtual: 1997.28 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:37.21 GB) (Free:19.11 GB) NTFS

================= Users: ==================================================

User accounts for \\JON

-------------------------------------------------------------------------------
Administrator Backup Guest
HelpAssistant Owner SUPPORT_388945a0
The command completed successfully.

================= End of Users ============================================

#4 jrwood

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Posted 13 June 2011 - 10:54 AM

Problem seems to be solved. I turned off and reset the modem, router and PC and things are working fine now. Thanks

#5 Sneakycyber

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Posted 13 June 2011 - 07:03 PM

Thanks for posting your solution :thumbup2:

~Chad Mockensturm~
Systems Admininistrator  Windows Server 2008R2, Windows Server 2012
Cisco Certified Home and Small Business Networking Support





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