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msconfig missing


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#1 Bulldog

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Posted 05 May 2011 - 09:14 AM

I went to run and types msconfig and received this message:

Windows cannot find “msconfig”. Make sure you typed the name correctly, and then try again. To search for a file, click the start button, and then click search.

I ran the rkill this morning and it noted two items that it killed. and I just ran it now it it killed C:\Program Files\Alwil Software\Avast5\defs\11050500\Sf.bin.

I have Avast installed and I also ran Dr. Web Cure it. I also ran Malware Antibytes with none of these programs picking up any Malware or issues.

I checked in the file where msconfig.exe is supposed to be located and it is not there. Under C:\WINDOWS\pchealth\helpctr\binaries
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#2 cryptodan

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Posted 05 May 2011 - 09:19 AM

Lets look for some files:

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :filefind
    msconfig.exe
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

This will be the resulting text file:

SystemLook 04.09.10 by jpshortstuff
Log created at 14:23 on 05/05/2011 by cryptodan
Administrator - Elevation successful

========== filefind ==========

Searching for "msconfig.exe"
C:\Windows\System32\msconfig.exe --a---- 300032 bytes [12:20 24/02/2011] [05:24 20/11/2010] E19D102BAF266F34592F7C742FBFA886
C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.1.7600.16385_none_366f302ab7711738\msconfig.exe --a---- 300032 bytes [23:31 13/07/2009] [01:39 14/07/2009] A7253C6B106DAAEBB5499FC7AEF68BAB
C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.1.7601.17514_none_38a043f2b45f9ad2\msconfig.exe --a---- 300032 bytes [12:20 24/02/2011] [05:24 20/11/2010] E19D102BAF266F34592F7C742FBFA886

-= EOF =-


Edited by cryptodan, 05 May 2011 - 09:24 AM.


#3 Bulldog

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Posted 05 May 2011 - 09:21 AM

Wow!! That was fast. I'll check out your recommendations now. Here is my system info:

MS Windows XP Professional SP3 Intel Core2 Duo T7100 @ 1.80Ghtz, 2.0gb Ram, Mobile Intel 965 Express Chipset Family

Edited by Bulldog, 05 May 2011 - 09:22 AM.

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#4 Bulldog

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Posted 05 May 2011 - 09:29 AM

SystemLook 04.09.10 by jpshortstuff
Log created at 09:23 on 05/05/2011 by Jason
Administrator - Elevation successful

========== filefind ==========

Searching for "msconfig"
No files found.

-= EOF =-
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#5 cryptodan

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Posted 05 May 2011 - 09:41 AM

Perform the samething but add msconfig.exe I forgot to add .exe.

#6 Bulldog

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Posted 05 May 2011 - 11:58 AM

SystemLook 04.09.10 by jpshortstuff
Log created at 11:58 on 05/05/2011 by Jason
Administrator - Elevation successful

No Context: msconfig.exe

-= EOF =-
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#7 cryptodan

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Posted 05 May 2011 - 02:28 PM

I would try running sfc /scannow in an elevated command prompt.

#8 Bulldog

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Posted 06 May 2011 - 08:42 AM

Sorry but I don't understand.

Edited by Bulldog, 06 May 2011 - 08:42 AM.

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#9 Bulldog

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Posted 06 May 2011 - 08:44 AM

I googled it. I'll scan for the file. Thanks for your help.
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#10 Bulldog

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Posted 06 May 2011 - 09:26 AM

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jason>sfc/scannow

C:\DOCUME~1\Jason>findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\
cbs.log >sfcdetails.txt
FINDSTR: Cannot open C:\WINDOWS\logs\cbs\cbs.log

C:\DOCUME~1\Jason>

I also opened edit sfcdetails.txt and it didn't show any files that couldn't be fixed. I went back and entered the msconfig in Run and it gave me the same error.

Edited by Bulldog, 06 May 2011 - 09:30 AM.

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#11 cryptodan

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Posted 06 May 2011 - 11:21 AM

Lets try a Free Scan with Eset Online Scanner, and if it detects anything post the log. Also can you post your Malwarebytes log as well?

#12 quietman7

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Posted 06 May 2011 - 03:08 PM

I have not seen an issue like this in quite some time.

You should be able to download a replacement copy of msconfig.exe for your operating system from here or here and place a copy in the C:\WINDOWS\PCHealth\HelpCtr\Binaries\ and C:\WINDOWS\system32\dllcache\ folders.
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#13 Bulldog

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Posted 06 May 2011 - 03:41 PM

I couldn't find the dllcache folder in System32. I even did a search and came up with nothing. I did put a copy of it in the binaries folder however. After putting a copy in the binaries folder I still get the error message when entering msconfig in the run command. Just a little more info. I am not very familiar with "processes" but I thought I heard somewhere that it had something to do with Malware. I could be completly wrong and I know you guy will know so if I am wrong disregard, but when I do my task manager I have several duplicate processes one that I find odd is 12 duplicates of the svhost.exe
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#14 quietman7

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Posted 06 May 2011 - 03:55 PM

I couldn't find the dllcache folder in System32

The folder is hidden to protect it so you need to Reconfigure Windows to show hidden files, folders.

when I do my task manager I have several duplicate processes one that I find odd is 12 duplicates of the svhost.exe

That is why cryptodan is having you perform security scans...checking for malware infection so you need to do as instructed.
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#15 Bulldog

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Posted 09 May 2011 - 07:24 AM

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I still couldn't find it in the dllcache folders.

I am running the scans now.
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