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Anyone seen this Firefox message?


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8 replies to this topic

#1 Konadan

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Posted 28 April 2011 - 11:28 PM

I just got this Software Update message "Something is trying to trick Firefox into accepting an insecure update. Please contract your network provider and seek help."

Before, I had gotten several messages that "something was preventing Firefox from getting an update." I would go to see the latest update. And I was current.


Anyone seen these messages?

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#2 Hef A

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Posted 03 May 2011 - 06:09 PM

The same thing just happened to me...

#3 boopme

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Posted 03 May 2011 - 08:43 PM

I may be an issue with Google updater and Firefox,though this is not yet certain.

http://support.mozilla.com/en-US/questions/815130

I would still scan with MBAM.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

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#4 Konadan

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Posted 06 May 2011 - 02:39 PM

I ran MBAM, and came up clean. I manually updated to FF 4.0.1. on 5/4/11. I'm still waiting to see if I get the same messages. I will keep everyone posted.

#5 Broni

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Posted 06 May 2011 - 03:47 PM

See here: http://support.mozilla.com/en-US/questions/815130#answer-174187
and here: https://bugzilla.mozilla.org/show_bug.cgi?id=653830

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#6 Konadan

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Posted 09 May 2011 - 02:07 PM

I got the message, again (5/9/11). (Something is trying to trick Firefox into accepting an insecure update. Please contract your network provider and seek help).

Thanks for the links,Broni. Other people have the same problem, and the forum is working on a solution.

How do you create a new profile?

Edited by Konadan, 09 May 2011 - 02:28 PM.


#7 Broni

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Posted 09 May 2011 - 07:27 PM

See HERE

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#8 Konadan

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Posted 10 May 2011 - 01:20 PM

Thank you, Broni, for your prompt assistance!

#9 Broni

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Posted 10 May 2011 - 03:54 PM

You're very welcome Posted Image

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