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Trend Micro security pro 2010 uninstall problems


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#1 kelnjor

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Posted 23 April 2011 - 02:24 AM

My security is due to expire tomorrow and i am trying to install new security, but i cannot do this until i uninstall trend micro, but i have forgotten my password, so it won't let me uninstall..any advise on how i can bypass this? or will the password be null after it expires tomorrow? i cannot contact customer service until wed, due to long w/end and public hol's here. really need my pc before then! thanks

oh and i am using windows vista home premium.

Edited by kelnjor, 23 April 2011 - 02:25 AM.


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#2 Broni

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Posted 23 April 2011 - 05:55 PM

Since you paid for the product, contact TrendMicro support.

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#3 kelnjor

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Posted 23 April 2011 - 07:00 PM

Since you paid for the product, contact TrendMicro support.


It is ok, i have managed to fix this....and like i said in original post, tech support are not there until wed, and needed pc before then. thanks anyway for your reply.

#4 Broni

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Posted 23 April 2011 - 07:02 PM

Good news :)
Thanks for posting back....

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#5 ReviverSoft

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Posted 24 April 2011 - 09:16 AM

well, you could post the solution here for everyone to see.
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#6 quietman7

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Posted 25 April 2011 - 06:48 AM

For others reading this topic.

How do I change the password I used to register my Trend Micro account? .

If you forgot the email address you have registered, click Forgot which address you used before? Similarly, if you forgot the password you used for that email address, click Forgot your password?


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