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Problems with Floppy Disk Drive - USB and Internal
Posted 15 April 2011 - 09:26 AM
We tried many things to troubleshoot - uninstalling and reinstalling drivers, disabling the drive in BIOS and reenabling them, updating BIOS, and whatever else.
I then ordered a USB floppy disk drive - plugged it in, and the same exact thing happens. A message pops-up on the screen when you initially plug it in that new hardware has been detected. It then tries to install a driver or something - but then pops-up a message stating that there was an error while trying to install the hardware. Like the internal floppy drive, it does show up under device manager with the yellow circle/exclamation mark.
I verified the USB floppy works on other computers without issue. I also verified that the USB port I was plugging it into works with other devices.
I guess the conclusion is to either reinstall the OS (Which I did before the problem started) or possibly a motherboard problem. I'm not at all excited about reinstalling the OS with no guarantee it will be fixed.
Any other recommendations to get this fixed?
If not, are there any USB floppy drives out there that do not use Windows native drivers? I'm thinking if I can use some sort of floppy drive that relies on it's on manufacturer made drivers, than I can skirt the issue. Do Iomega floppy drives use windows native drivers or do they use their own set of proprietary drivers?
All this for a floppy drive! *sigh*
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Posted 15 April 2011 - 01:08 PM
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