First I would like to say hello.
I have read these guidelines
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
For now I need to say, that I didn't do the DDS and GMER logs.
From what I had deep in my memory I assumed, that you will need a ComboFix log and HiJackThis log. I have those ready to post. (Now I know ComboFix is used if everything else fails)
If you would need me to do those DDS and GMER logs. I will gladly do it tomorrow.
So back to my problem.
I'm fixing a computer of my friend. Firstly I scanned his hard drive in my own PC and deleted or disinfected the infected files (I also have a log from Kaspersky). There were couple of Trojans, trojan downloaders and also one Virus.
The next thing I have done is put the HDD back into his PC and boot the OS. Oh, it is Win XP Home SP3 32-bit.
I've browsed the running services via Administrative Tools in Control Panel. I've browsed startup objects with MSConfig, also I've deleted some registry entries (that were suspicious to me).
Internet Explorer seemed to be infected, but it could pretty well be the effect of multiple Toolbars installed for IE. (WinOptimizer toolbar, AVG antivirus toolbar). I managed to uninstall AVG free antivirus 2011 with a uninstall tool from AVG website (Add & Remove Programs entry was corrupt).
Also I uninstalled Kaspersky Internet Security 2011. (I couldn't download instructions from the website, even if the connection was up and running)
This Hewlett-Packard Suite was (maybe still is) heavily infected.
I managed to install Firefox 4 and the web seemed to work. (Older installation of Mozilla was corrupt).
In the end I installed HiJackThis and get some logs. Also I installed ComboFix and Windows Recovery Console.
This is the first time I'm posting some logs with intention of getting help from more experienced users. I find myself moderately experienced also. Will gladly take help and enhance my own knowledge regarding Malware removal and ComboFix usage.
1) ComboFix log from Normal mode
2) HiJackThis log from Normal mode
3) ComboFix log from Safe mode
4) earlier log from Kaspersky scan
If I've done something wrong regarding topic creation and if you need other logs, please let me know.
With regards, azorek69.