I got a new laptop at the end of December. The acer HD webcam is builtin. It has its own software in the "programs" menu called Acer Crystal Eye Webcam, and if I go in there I can test my camera and switch settings and whatnot. As well as take videos and photos.
Iím trying to record HD video through the Acer Crystal Eye Webcam program at a higher resolution (thus being HD) and when I choose 1280x800 or 1280x1024 the record video is grayed out so I cannot record. I am only able to take photos. Therefore the webcam only allows me to record in SD quality. If I go to open my camera in another program it seems defaulted to a bad resolution not the best resolution. Iím wondering how I can fix this.
Here are some photos of my issue
Now, if I go into the options panel, and change the colors to funky colors, that option stays set in other programs. If I choose a higher resolution in the other settings it goes back to 640x400, so I can't record in that higher setting in another program. But I want to record videos at the highest resolution there.
I went to Acers live chat and they told me I had to do paid tech support for help. I just blew $500 on this thing and they can't tell me? Money hungry jerks lol...
So, if someone can help me here, it is VERY much appreciated.