thanks, i changed all passwords on a different laptop.
quietman7, will norton internet security 2011 even allow me to download Temp File Cleaner or will it interfere with operation of norton av?
can anyone help me understand how to follow the 2 linked instructions:
---tried to clear the 6 trojan horses from the java plug-in cache (per instructions found in http://www.java.com/en/download/help/5000020300.xml
provided by quietman7 in post#5) by navigating from start to control panel to java plug-in but can't find java plug-in only "java (32 bit)". also can't find the cache tab. any idea where this is as i assume i need to clear anything in there?
---re: deleting windows temp files (per instructions found in http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080422110127EN
provided by quietman7 in post#5), i typed in "%temp% in the start dialog box but what opened was a bunch of files located at: c, users, myname, appdata, local, temp----should i really be deleting everything in this folder (contains cvr file, cvg file, debug log file, java install_reg, java_install_sp,etc; & various folders like "low" which has folders for cookies, temp internet files, history, etc which i assume should be deleted? just not clear if it's safe to delete all the other folders & files in c, users, myname, appdata, local, temp folder?
would like to clear these 2 out first as recommended by quietman7.