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chkdsk returns "Windows found problems with the file system"


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#1 albinoking

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Posted 01 February 2011 - 06:56 PM

hi,

i recently cloned my windows xp sp3 to a wd1002faex 1tb hdd successfully and everything is running fine (the drives been running for 2 weeks) except for an apparent chkdsk problem. wd diagnostic utility passed the extended and s.m.a.r.t. testing, but chkdsk repeatedly reports this problem when doing the full "restart" test and fix, nothing else. what should i do?

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#2 AustrAlien

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Posted 01 February 2011 - 07:35 PM

You have said: "chkdsk returns "Windows found problems with the file system""
and "chkdsk repeatedly reports this problem when doing the full "restart" test and fix, nothing else."
I cannot be sure what exactly you mean by "the full restart test and fix", but guess that it may be what I have asked you to try below?

Try this ...
Use the Windows Error checking utility (Check Disk), with the options to scan the disk surface for errors, and attempt recovery of data and repair the disk.
  • Open "My Computer"
  • Right-click on the drive that you wish to check > Properties > Tools > and in the "Error checking" section, click on "Check now".
  • Place a tick in both boxes > Start.
  • If the disk you have chosen is the system disk:
  • A message will notify you that a restart is necessary: Click OK, and close all windows.
  • Re-start the computer. The disk will be checked when the system boots.
    This test will take some time to run and at times may appear stalled but just let it run.
  • When the disk check is complete, the system will re-start automatically and load Windows.
*****************************************
A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:
  • Go to Start > Run > and type eventvwr and press the <ENTER> key.
    The Event Viewer window will open.
  • In the left pane, click on Application.
  • In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  • Look in the Source column for "Winlogon", with an entry corresponding to the date and time of the disk check.
  • Double-click on that entry to view the log.
  • Click on the Posted Image button to copy the log text to the clipboard.
  • Paste the log text into your next reply.

Edited by AustrAlien, 01 February 2011 - 07:37 PM.

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#3 albinoking

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Posted 02 February 2011 - 12:01 AM

thanks, here's the latest log.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 2/1/2011
Time: 11:30:52 PM
User: N/A
Computer: JOHN-A8B2FD0EE9
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is HDD1.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

976760000 KB total disk space.
217232812 KB in 202941 files.
89272 KB in 11813 indexes.
0 KB in bad sectors.
406248 KB in use by the system.
65536 KB occupied by the log file.
759031668 KB available on disk.

4096 bytes in each allocation unit.
244190000 total allocation units on disk.
189757917 allocation units available on disk.

Internal Info:
70 5d 03 00 ed 46 03 00 b1 81 05 00 00 00 00 00 p]...F..........
84 65 00 00 04 00 00 00 98 0d 00 00 00 00 00 00 .e..............
16 4c e7 10 00 00 00 00 74 bc bf 37 00 00 00 00 .L......t..7....
08 41 2e 1f 00 00 00 00 12 e0 7b 8f 07 00 00 00 .A........{.....
00 43 7d e8 10 00 00 00 e0 84 c2 e7 18 00 00 00 .C}.............
b0 ff b1 8e 00 00 00 00 a8 39 07 00 bd 18 03 00 .........9......
00 00 00 00 00 b0 d6 ca 33 00 00 00 25 2e 00 00 ........3...%...

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#4 AustrAlien

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Posted 02 February 2011 - 12:12 AM

Looking good.

Let's try that one more time, although this time, check only the upper box, and leave the lower box unchecked. It is not necessary to run the full Disk Check again, and the process will complete in less time that way too. Post the log again when finished.

Thank you.
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#5 albinoking

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Posted 02 February 2011 - 12:47 AM

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 2/2/2011
Time: 12:42:14 AM
User: N/A
Computer: JOHN-A8B2FD0EE9
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is HDD1.


A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.

976760000 KB total disk space.
217237496 KB in 203411 files.
89276 KB in 11813 indexes.
0 KB in bad sectors.
404200 KB in use by the system.
65536 KB occupied by the log file.
759029028 KB available on disk.

4096 bytes in each allocation unit.
244190000 total allocation units on disk.
189757257 allocation units available on disk.

Internal Info:
70 5d 03 00 c3 48 03 00 5e 85 05 00 00 00 00 00 p]...H..^.......
85 65 00 00 04 00 00 00 90 0d 00 00 00 00 00 00 .e..............
e6 5e fa 10 00 00 00 00 5e b9 57 36 00 00 00 00 .^......^.W6....
1c e0 0c 1f 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 fc ea 2c 6e 00 00 00 00 ..........,n....
b0 ff b1 8e 00 00 00 00 a8 39 07 00 93 1a 03 00 .........9......
00 00 00 00 00 e0 1f cb 33 00 00 00 25 2e 00 00 ........3...%...

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#6 AustrAlien

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Posted 02 February 2011 - 01:03 AM

Cleaning up minor inconsistencies on the drive.
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.

That's reduced the number of entries needing to be cleaned up to a minimal number, so I'd be willing to run with that for now. It is always nice when the log comes back without showing "inconsistencies" or "cleaning up ... entries", but that's not usually the case.

After cloning a hard drive as you have done, I recommend that you do two things:
  • Run Check Disk (Error Checking with both boxes ticked ... also known as chkdsk /r) on the drive(s).
  • Defrag the drive(s).
If you haven't already defragged the drive, or wish to do it again .... read on ....

My preference for a defrag program is MyDefrag.
MyDefrag Home page: http://www.mydefrag.com/
or download from MajorGeeks: http://majorgeeks.com/MyDefrag_d5542.html

Install MyDefrag with all the default settings untouched. You will be offered the chance to use a password, but just leave that blank and press the <ENTER> key to continue.

Run MyDefrag from Safe Mode the first time. That way, some files are free to be defragged that would otherwise not be defragged.
How to start Windows in Safe Mode
  • If the computer is ON, then turn it OFF, and wait 30 seconds.
  • Press the ON button, and immediately start pressing F8 on your keyboard repeatedly, until you see a black screen with white writing (the Windows Advanced Options Menu) that gives you a list of boot options.
  • Use the UP/DOWN arrow keys on your keyboard to select Safe Mode.
  • Press Enter on your keyboard.

When you start MyDefrag, you will need to:
  • Select a script
    • For your first run, choose System Disk Monthly
  • Select the drive that you wish to defrag.
Now, click on Run.
Sit back and watch the activity if you wish. It may take some considerable time to complete. You can however, pause it or stop it at any time without any problems.

The first thing it will do is analyse what needs to be done, and from the brightly coloured graphical display, you will get some idea of what the situation is like now, and how much work MyDefrag will do (bright yellow is fragmented files). Compare what you see when the analysis is finished, to what you see when the defrag is complete.

Let me know how it goes.

Edited by AustrAlien, 05 February 2011 - 01:21 AM.

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#7 albinoking

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Posted 02 February 2011 - 01:36 AM

i use Auslogics Disk Defrag quite often. i haven't tried it in safe mode, but will if i can. let me know if MyDefrag is superior. in the meantime, could you explain what these log "issues" are? however, if it's too complicated, i'll happily just take it as is.

thanks again

#8 AustrAlien

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Posted 05 February 2011 - 01:50 AM

i use Auslogics Disk Defrag ... let me know if MyDefrag is superior.

I cannot say that MyDefrag is superior: I have not used Auslogics, and it has been a long time since I have read any comparisons of third party defrag sofware. Try MyDefrag if you wish, to compare it with your Auslogics Disk Defrag. You can read about what MyDefrag attempts to do at the following web page:
http://www.mydefrag.com/

You said: "could you explain what these log "issues" are?"
I will attempt a very brief explanation ... one that gets me by ... without getting into the finer details, of which I know nothing.

There are a couple of generalised ways that the Operating System can suffer a loss of data:
  • A failing hard drive, and/or the failure of blocks containing information on that hard drive, results in the loss of small pieces of data.
  • An untimely shut-down of any sort (perhaps sudden loss of the external power supply, or switching off the computer improperly, or system failure with BSOD) results in Windows not being able to save data properly, and consequent loss of data.
Windows can attempt to repair this data loss, otherwise referred to as corruption of the disk file system, using chkdsk /p and/or chkdsk /r. (chkdsk /r implies chkdsk /p also.)

chkdsk ..... same as Error Checking, without ticking either of the boxes.
chkdsk /p ..... same as Error Checking, ticking only the upper box.
chkdsk /r ..... same as Error Checking, ticking both boxes.

Following is another brief explanation of Windows chkdsk:
Source: http://www.windows-help-central.com/windows-xp-chkdsk.html

Windows XP chkdsk is a tool available for you in Windows. Everyone should run it from time to time because it can prevent your computer from becoming unstable.

There are different reasons why the data on your hard disk can become corrupt. Windows keeps "meta-data" about each file and every directory on your hard drive in a Master File Table (MFT).

Meta-data is data about the data. Windows needs it to physically locate your files on the hard drive, to know about user access rights for each file and so on.

In some cases, the information in the MFT can become corrupt. This can be the case when your computer experiences a sudden power cut or a system hang. To make things even worse, your hard disk may show signs of wear over time and some sectors may become unreadable.

Windows XP chkdsk is the tool to handle these situations. It can fix logical errors on your hard disk and it can detect bad sectors and flag them so that Windows no longer uses them.


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