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Win 7 Freezes


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#1 cbrueckman

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Posted 22 January 2011 - 03:10 PM

HELP!!

My Toshiba L675 has been runnning fine since last summer when I bought it. Suddenly, a little over a week ago, it began "freezing" - no response to mouse or keyboard. Seemed that most commonly I had one or more IE8 windows or tabs open. Sometimes Outlook and/or Word or Excel as well. I believe it happened several times before, but more frequently after, I installled Outlook Connector, so i could manage my Hotmail account with Outlook and migrate everything from my desktop (which also has periodic "freeze" issues). I have to hard reboot in order to clear the situation. Is there a diagnostic tool or event log to indicate which process/application is causing the freeze?

I am running Win 7 Home, with McAfee Antivirus Plus (which also installed about the time this became more frequent). The desktop is running WinXP.

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#2 cbrueckman

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Posted 22 January 2011 - 03:22 PM

Also, i have been unable to backup my computer without it freezing somewhere in teh process. Have had it run for as little as ten minutes and up to two hours backing up before it freezes. Noticably so when it get to the "crreating system image", either as part of gthe overall backup or if I specifically click on the link in the Action Center

#3 Jacee

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Posted 23 January 2011 - 11:32 AM

Right click on command prompt to run as Administrator. Type or copy/ paste sfc /scannow, then press enter.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

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#4 Allan

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Posted 23 January 2011 - 11:35 AM

Open task manager to the processes tab, sort on the cpu column with highest usage at the top (double-click on the word "cpu" at the top) and leave task manager open. Next time the system hangs look and see if any process is pegged at or near 100% and let us know.

#5 cbrueckman

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Posted 23 January 2011 - 04:18 PM

sfc /scannow did not identify any components for repair. Task Manager is open, but have not had any freezes as yet.

#6 Allan

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Posted 23 January 2011 - 04:19 PM

That's fine. When you do just let us know.

#7 Jacee

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Posted 23 January 2011 - 07:57 PM

cbrueckman, download VEW by Vino Rosso http://images.malwareremoval.com/vino/VEW.exe
and save it to your desktop

Running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.

Click the check boxes next to Application and System located under Select log to query on the upper left

Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).

Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run

Once it finishes it will display a log file in notepad

Please copy and paste its entire contents into your next reply

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#8 cbrueckman

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Posted 23 January 2011 - 08:38 PM

Running VEW.exe produced:

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 23/01/2011 7:36:13 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 21/01/2011 5:42:43 AM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program ehshell.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: de8 Start Time: 01cbb9264d2b3042 Termination Time: 0 Application Path: C:\Windows\ehome\ehshell.exe Report Id:

Log: 'Application' Date/Time: 18/01/2011 4:39:33 PM
Type: Error Category: 0
Event: 35 Source: Outlook
Failed to determine if the store is in the crawl scope (error=0x8007043c).

Log: 'Application' Date/Time: 18/01/2011 4:39:33 PM
Type: Error Category: 0
Event: 34 Source: Outlook
Failed to get the Crawl Scope Manager with error=0x8007043c.

Log: 'Application' Date/Time: 18/01/2011 4:39:31 PM
Type: Error Category: 0
Event: 35 Source: Outlook
Failed to determine if the store is in the crawl scope (error=0x8007043c).

Log: 'Application' Date/Time: 18/01/2011 4:39:31 PM
Type: Error Category: 0
Event: 34 Source: Outlook
Failed to get the Crawl Scope Manager with error=0x8007043c.

Log: 'Application' Date/Time: 18/01/2011 2:00:23 AM
Type: Error Category: 0
Event: 11905 Source: MsiInstaller
Product: hppSendFaxCM1312 -- Error 1905.Module C:\Program Files (x86)\HP\HP Color LaserJet CM1312 MFP Series\HppTcComMsg.dll failed to unregister. HRESULT -2147220472. Contact your support personnel.

Log: 'Application' Date/Time: 18/01/2011 1:31:42 AM
Type: Error Category: 0
Event: 512 Source: Microsoft-Windows-CAPI2
The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress. .

Log: 'Application' Date/Time: 14/01/2011 5:05:35 PM
Type: Error Category: 0
Event: 35 Source: Outlook
Failed to determine if the store is in the crawl scope (error=0x8007043c).

Log: 'Application' Date/Time: 14/01/2011 5:05:35 PM
Type: Error Category: 0
Event: 34 Source: Outlook
Failed to get the Crawl Scope Manager with error=0x8007043c.

Log: 'Application' Date/Time: 14/01/2011 5:05:35 PM
Type: Error Category: 0
Event: 35 Source: Outlook
Failed to determine if the store is in the crawl scope (error=0x8007043c).

Log: 'Application' Date/Time: 14/01/2011 5:05:35 PM
Type: Error Category: 0
Event: 34 Source: Outlook
Failed to get the Crawl Scope Manager with error=0x8007043c.

Log: 'Application' Date/Time: 14/01/2011 4:58:17 PM
Type: Error Category: 0
Event: 35 Source: Outlook
Failed to determine if the store is in the crawl scope (error=0x8007043c).

Log: 'Application' Date/Time: 14/01/2011 4:58:17 PM
Type: Error Category: 0
Event: 34 Source: Outlook
Failed to get the Crawl Scope Manager with error=0x8007043c.

Log: 'Application' Date/Time: 14/01/2011 4:58:14 PM
Type: Error Category: 0
Event: 35 Source: Outlook
Failed to determine if the store is in the crawl scope (error=0x8007043c).

Log: 'Application' Date/Time: 14/01/2011 4:58:14 PM
Type: Error Category: 0
Event: 34 Source: Outlook
Failed to get the Crawl Scope Manager with error=0x8007043c.

Log: 'Application' Date/Time: 11/01/2011 5:06:40 PM
Type: Error Category: 0
Event: 0 Source: TOSHIBA Service Station
TSS Load: could not communicate with TMachInfo service

Log: 'Application' Date/Time: 11/01/2011 3:51:33 AM
Type: Error Category: 0
Event: 8194 Source: VSS
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {ed4a0eef-0560-4bff-b7ac-b6114fe71ea0}

Log: 'Application' Date/Time: 10/01/2011 11:43:53 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: autorun.exe_Hewlett Packard StubApp, version: 1.0.0.9, time stamp: 0x4728cacb Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c Exception code: 0xc0000374 Fault offset: 0x000cdc9b Faulting process id: 0xbe0 Faulting application start time: 0x01cbb1203bd6f39e Faulting application path: D:\autorun.exe Faulting module path: C:\windows\SysWOW64\ntdll.dll Report Id: 7ad4b043-1d13-11e0-b65b-88ae1d45c284

Log: 'Application' Date/Time: 10/01/2011 11:38:29 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: autorun.exe_Hewlett Packard StubApp, version: 1.0.0.9, time stamp: 0x4728cacb Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c Exception code: 0xc0000374 Fault offset: 0x000cdc9b Faulting process id: 0x1790 Faulting application start time: 0x01cbb11f78728b1d Faulting application path: D:\autorun.exe Faulting module path: C:\windows\SysWOW64\ntdll.dll Report Id: b9d4fc62-1d12-11e0-b65b-88ae1d45c284

Log: 'Application' Date/Time: 09/01/2011 12:50:03 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: OUTLOOK.EXE, version: 12.0.6548.5000, time stamp: 0x4cafbeb3 Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c Exception code: 0xc0000005 Fault offset: 0x00038c19 Faulting process id: 0x141c Faulting application start time: 0x01cbaf9718f049ee Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE Faulting module path: C:\windows\SysWOW64\ntdll.dll Report Id: 6447fb9e-1b8a-11e0-99c1-88ae1d45c284

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 23/01/2011 4:10:06 AM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

Log: 'Application' Date/Time: 22/01/2011 9:04:08 PM
Type: Warning Category: 0
Event: 0 Source: TOSHIBA Service Station
Skipping empty element [tsu:setup_args]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 22/01/2011 9:01:57 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 22/01/2011 7:25:17 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 22/01/2011 1:03:46 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 20/01/2011 9:10:32 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 19/01/2011 5:15:56 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 18/01/2011 4:26:19 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 18/01/2011 10:55:48 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 18/01/2011 4:09:32 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 18/01/2011 1:31:20 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 17/01/2011 11:44:57 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 17/01/2011 10:03:45 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 17/01/2011 9:48:33 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 17/01/2011 8:31:54 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 17/01/2011 6:31:00 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 17/01/2011 3:45:45 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 16/01/2011 2:58:16 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 16/01/2011 3:40:49 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 14/01/2011 5:14:14 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 14/01/2011 3:48:37 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 14/01/2011 12:32:21 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 24/01/2011 12:08:43 AM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Craig-PC\Craig SID (S-1-5-21-1913969698-936728373-2302265488-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Log: 'System' Date/Time: 24/01/2011 12:08:43 AM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Craig-PC\Craig SID (S-1-5-21-1913969698-936728373-2302265488-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Log: 'System' Date/Time: 22/01/2011 9:02:04 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 2:45:17 PM on ?1/?22/?2011 was unexpected.

Log: 'System' Date/Time: 22/01/2011 7:25:25 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 1:09:37 PM on ?1/?22/?2011 was unexpected.

Log: 'System' Date/Time: 22/01/2011 1:04:51 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.

Log: 'System' Date/Time: 22/01/2011 1:04:03 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 6:56:39 PM on ?1/?21/?2011 was unexpected.

Log: 'System' Date/Time: 20/01/2011 8:03:19 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 20/01/2011 6:09:05 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR1.

Log: 'System' Date/Time: 20/01/2011 9:12:02 AM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Log: 'System' Date/Time: 20/01/2011 9:10:40 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 11:44:22 PM on ?1/?19/?2011 was unexpected.

Log: 'System' Date/Time: 19/01/2011 10:22:24 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Log: 'System' Date/Time: 19/01/2011 10:19:07 PM
Type: Error Category: 2
Event: 137 Source: Ntfs
The default transaction resource manager on volume E: encountered a non-retryable error and could not start. The data contains the error code.

Log: 'System' Date/Time: 19/01/2011 5:47:38 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk1\DR2.

Log: 'System' Date/Time: 19/01/2011 5:17:17 AM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Log: 'System' Date/Time: 19/01/2011 5:16:05 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 6:32:14 PM on ?1/?18/?2011 was unexpected.

Log: 'System' Date/Time: 18/01/2011 5:19:04 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Log: 'System' Date/Time: 18/01/2011 5:17:08 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 18/01/2011 5:17:08 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 18/01/2011 5:17:08 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 18/01/2011 5:17:08 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 23/01/2011 8:10:57 AM
Type: Warning Category: 0
Event: 134 Source: Microsoft-Windows-Time-Service
NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on ''. NtpClient will try again in 3473457 minutes and double the reattempt interval thereafter. The error was: The requested name is valid, but no data of the requested type was found. (0x80072AFC)

Log: 'System' Date/Time: 23/01/2011 8:10:56 AM
Type: Warning Category: 0
Event: 134 Source: Microsoft-Windows-Time-Service
NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on ''. NtpClient will try again in 3473457 minutes and double the reattempt interval thereafter. The error was: The requested name is valid, but no data of the requested type was found. (0x80072AFC)

Log: 'System' Date/Time: 23/01/2011 4:18:07 AM
Type: Warning Category: 0
Event: 1006 Source: Microsoft-Windows-DNS-Client
The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 192.168.1.1

Log: 'System' Date/Time: 23/01/2011 4:07:41 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 22/01/2011 1:07:24 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 20/01/2011 9:40:30 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR1 during a paging operation.

Log: 'System' Date/Time: 20/01/2011 9:35:35 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR1 during a paging operation.

Log: 'System' Date/Time: 20/01/2011 9:24:56 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR1 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:37 PM
Type: Warning Category: 2
Event: 57 Source: Ntfs
The system failed to flush data to the transaction log. Corruption may occur.

Log: 'System' Date/Time: 19/01/2011 10:20:37 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:37 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:37 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:37 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:36 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:32 PM
Type: Warning Category: 2
Event: 57 Source: Ntfs
The system failed to flush data to the transaction log. Corruption may occur.

Log: 'System' Date/Time: 19/01/2011 10:20:32 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:32 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:28 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

Log: 'System' Date/Time: 19/01/2011 10:20:27 PM
Type: Warning Category: 2
Event: 57 Source: Ntfs
The system failed to flush data to the transaction log. Corruption may occur.

Log: 'System' Date/Time: 19/01/2011 10:20:27 PM
Type: Warning Category: 0
Event: 51 Source: Disk
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

#9 cbrueckman

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Posted 23 January 2011 - 09:32 PM

Just froze up. Task Manager showed iexploerr.exe*32 using the most of the cpu at 16, with dwe.exe next at 01. Noticed several other iexplorer.exe*32 entries, using significantly more memory than other processes (281,865, 191,764 and 15,596. At the time, IE8 was open, using FB Farkle, and tabs for my FB homepage and another logged into My Content page at bleepingcomputer. I was also using Explorer to transfer some large video files from another computer, and had Outlook open.

#10 Allan

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Posted 24 January 2011 - 07:49 AM

Do you open new instances of IE or use tabs? Try running IE with no add-ons (http://www.nirmaltv.com/2009/04/28/how-to-run-ie8-without-add-ons/) and see what happens. Also, just as a test, try Firefox instead of IE.

#11 cbrueckman

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Posted 24 January 2011 - 11:41 AM

No luck running without add-ons.

Froze while running IE8 w/o add-ons, Outlook and Task Manager. Had used, but closed Explorer and Excel. Task Manager showed iexplorer.exe*32 with the most CPU usage at 08.

After reboot, almost immediately froze while attempting to login here to post update. Only IE8 and Task Manager had been used and were open.

After rebooting again, opened Task Manager, realized it was not showing processes from all users, so clicked that box. System Idle Process (85-90)and SearchFilterHost... (04-05) are consistently listed 1st and 2nd.

#12 Allan

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Posted 24 January 2011 - 12:12 PM

Okay. Well, here are my suggestions:

1) Boot to safe mode - do you still have the problem? If not, open msconfig and choose "selective startup" (disable everything) and reboot. If the problem still does not appear start adding items back one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. However, if the problem IS evident in either safe mode or a selective startup,

2) Download and run memtest http://www.memtest.org/) followed by

3) A thorough disk check (right-click on a command prompt icon and open as admin - then type: chkdsk /r (press enter) and say yes when asked if you want to run it at the next boot. Exit the command prompt and reboot.

#13 cbrueckman

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Posted 24 January 2011 - 12:36 PM

Booting in Safe Mode with Networking, so I can check with IE8, but I'm getting a warning that McAfee Real Time Scanning is not turned on and it will not turn on when I click it manually.

Looked in advance at the memtest site. Which of the three types of installation packages should I download?

#14 Allan

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Posted 24 January 2011 - 12:43 PM

Download whatever you are most comfortable with. If you have an .iso burning app then download the .iso (and if you don't have an app you can download http://www.freeisoburner.com/

I'm not a big McAFee fan (quite the opposite). In fact, I tend to recommend free av's (Avira, Avast) rather than McAfee.

#15 cbrueckman

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Posted 24 January 2011 - 01:12 PM

RE: memtest site. I'm not familiar w/ any of what is being mentioned there. What is an .iso app? Are these self-guiding downloads, installation and operation, or should it be left to someone with more tech abilities?

Noticed McAfee A/V updated to the "Plus" version around the time the freezes increased on my laptop, but then it was freezing before as well.

Most frustrating is that the freezes seem random, so I don't know how long to wait to see if a change makes any difference. The laptop ran all day yesterday, until it froze last evening and then it was OK but froze twice, in quick succession this morning.

Are there any known/reported connections between this and Outlook Connector? It seems that may have been the last thing I installed before the freezes began, but I am not certain.

Edited by cbrueckman, 24 January 2011 - 01:13 PM.





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