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Kernel Data Inpage Error


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#1 vince.880

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Posted 10 January 2011 - 07:34 PM

So I started a new job recently, and I installed a new software for work. When I'm using the software at work, the computer seems fine. But when I reach home and just browse the web or running iTunes, the computer sometimes freezes and goes into the BSOD with a Kernel Data Inpage Error. I run anti-virus scans and registry cleaners often and they don't seem to be helping at all. Any and all help is appreciated!

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#2 dc3

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Posted 10 January 2011 - 09:08 PM

The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results". Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.

What is the software that you installed?

Please download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Edited by dc3, 10 January 2011 - 09:09 PM.

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#3 vince.880

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Posted 10 January 2011 - 09:44 PM

The program I installed is an accounting software produced only in my country. It's called UBS Account 9.

==================================================
Dump File : 011011-21606-01.dmp
Crash Time : 10/01/2011 10:49:48 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff8a0`0010c410
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`51c5c860
Parameter 4 : fffff960`002b923c
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+27923c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011011-21606-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 374,943
==================================================

==================================================
Dump File : 011011-24024-01.dmp
Crash Time : 10/01/2011 9:46:23 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff8a0`001059a8
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`02bcc860
Parameter 4 : fffff960`0012cb04
Caused By Driver : dump_msahci.sys
Caused By Address : dump_msahci.sys+f711f9a8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011011-24024-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 374,751
==================================================

==================================================
Dump File : 011011-19687-01.dmp
Crash Time : 10/01/2011 6:12:32 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40016350
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000001`2faaa860
Parameter 4 : fffff880`02c6a880
Caused By Driver : afd.sys
Caused By Address : afd.sys+38880
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011011-19687-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 375,455
==================================================

==================================================
Dump File : 011011-19016-01.dmp
Crash Time : 10/01/2011 9:56:10 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`50019f28
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`2a6f2880
Parameter 4 : fffff8a0`033e5598
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011011-19016-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 376,671
==================================================

==================================================
Dump File : 010911-27128-01.dmp
Crash Time : 9/01/2011 2:10:39 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`5004c2f8
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000001`00a0e820
Parameter 4 : fffff8a0`0985fe0c
Caused By Driver : TSDDD.dll
Caused By Address : TSDDD.dll+ffa30000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010911-27128-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 375,391
==================================================

==================================================
Dump File : 010811-34491-01.dmp
Crash Time : 8/01/2011 8:09:57 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`5004aae0
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`ad0b7880
Parameter 4 : fffff8a0`0955c000
Caused By Driver : secdrv.SYS
Caused By Address : secdrv.SYS+231cfb0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010811-34491-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 375,503
==================================================

==================================================
Dump File : 010811-18376-01.dmp
Crash Time : 8/01/2011 1:26:35 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40006b28
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000001`34269860
Parameter 4 : fffff880`00d6531c
Caused By Driver : pci.sys
Caused By Address : pci.sys+1f31c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010811-18376-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 374,799
==================================================

==================================================
Dump File : 010711-17518-01.dmp
Crash Time : 7/01/2011 9:12:28 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40049260
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`56b04be0
Parameter 4 : fffff880`0924c000
Caused By Driver : SMIEXP.SYS
Caused By Address : SMIEXP.SYS+3c8000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010711-17518-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 375,455
==================================================

==================================================
Dump File : 010711-21606-01.dmp
Crash Time : 7/01/2011 6:17:59 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40009798
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`a9abe860
Parameter 4 : fffff880`012f3724
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+f2724
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010711-21606-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 375,007
==================================================

==================================================
Dump File : 010711-20592-01.dmp
Crash Time : 7/01/2011 3:43:35 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`4004a2a0
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000001`30d48be0
Parameter 4 : fffff880`09454000
Caused By Driver : AgileVpn.sys
Caused By Address : AgileVpn.sys+59ca000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010711-20592-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 375,831
==================================================

==================================================
Dump File : 010711-20124-01.dmp
Crash Time : 7/01/2011 7:55:06 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40008370
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`a3ff6860
Parameter 4 : fffff880`0106e93c
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+1e93c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010711-20124-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 374,679
==================================================

==================================================
Dump File : 010611-15631-01.dmp
Crash Time : 6/01/2011 5:56:48 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40048230
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`54034be0
Parameter 4 : fffff880`09046000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010611-15631-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 290,632
==================================================

==================================================
Dump File : 010611-20233-01.dmp
Crash Time : 6/01/2011 1:26:21 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`5003f728
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`98c96820
Parameter 4 : fffff8a0`07ee55d4
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010611-20233-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 296,584
==================================================

==================================================
Dump File : 010611-40965-01.dmp
Crash Time : 6/01/2011 8:15:17 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`50055b78
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`1641f880
Parameter 4 : fffff8a0`0ab6fca8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010611-40965-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 293,320
==================================================

==================================================
Dump File : 010511-19250-01.dmp
Crash Time : 5/01/2011 6:52:50 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`80615e60
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`4ac58880
Parameter 4 : fffff900`c2bcc000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010511-19250-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 298,544
==================================================

==================================================
Dump File : 010411-23041-01.dmp
Crash Time : 4/01/2011 5:39:11 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff8a0`00110b40
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`3a943860
Parameter 4 : fffff960`0022faf0
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+15faf0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010411-23041-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 290,632
==================================================

==================================================
Dump File : 010411-25911-01.dmp
Crash Time : 4/01/2011 1:17:22 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40048b70
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`92ccfbe0
Parameter 4 : fffff880`0916e000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010411-25911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 289,960
==================================================

==================================================
Dump File : 010411-37611-01.dmp
Crash Time : 4/01/2011 7:34:47 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`50069e80
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`7672e880
Parameter 4 : fffff8a0`0d3d0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\010411-37611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 298,896
==================================================

As you can see, all this dump files are created after starting my new job on the 3rd of January. Thanks for the advice on the registry cleaner. Your help is deeply appreciated!

#4 hamluis

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Posted 15 January 2011 - 12:41 PM

If you look at the Caused By Driver line in each of your messages...you will see a wide variety.

Typically, this can be indicative of an infected system, IMO.

OTOH, since you have routinely used registry cleaners...it could be that various system files have been damaged or are missing.

I would try an O/S repair, if possible.

Louis

#5 vince.880

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Posted 15 January 2011 - 08:28 PM

Thanks for the input Louis. How would I go about repairing my O/S? Through the Windows 7 CD?

#6 dc3

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Posted 15 January 2011 - 09:05 PM

http://www.sevenforums.com/tutorials/3413-repair-install.html
I refuse to join any club that would have me as a member.  Groucho Marx
 
 
 
 

 





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