Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser hijacked? I can't download dds.scr


  • Please log in to reply
21 replies to this topic

#1 Mike 2005

Mike 2005

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 07 November 2010 - 06:41 PM

I'm fairly certain that I have a browser hijack (and perhaps other issues). I can access as much internet as I want, but I cannot access a number of key anti-virus or security downloads. I cannot do the following: Windows update; Microsoft Security Essentials update; or the DDS.SCR download.
BTW, I am also getting browser redirection and random ads. I'm using Internet Explorer 8.0 on Windows XP, home, service pack 3.

Edited by hamluis, 07 November 2010 - 07:19 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,705 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:06 AM

Posted 07 November 2010 - 10:46 PM

Hello and welcome, Let's see if we can get in like this.

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.



Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#3 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 10 November 2010 - 02:52 AM

I restarted in safe mode with networking and downloaded and merged the FixExe.reg. This all seemed to be fine. But I could not download the RKill. When I try a new explorer tab opens up with a message that says "Internet Explorer cannot display the web page".

This is the same problem that keeps me from going to Microsoft updates page and most anti virus pages.

I tried all 4 RKill links that you gave me (by clicking on the links) with the same result. I opened a new browser tab and entered the address directly on my address bar and again I got the same result.

#4 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 10 November 2010 - 03:06 AM

I also tried the renamed RKill files that I saw mentioned on other posts (I believe that these had name variations of IExployer or similar) and received the same results--blocked by the same message.

Thanks,

Mike

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,705 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:06 AM

Posted 10 November 2010 - 10:49 AM

Try ruuning this.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#6 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 14 November 2010 - 08:01 PM

Thanks,
Here is the output generated by TDSSKiller:

2010/11/14 16:51:00.0015 TDSS rootkit removing tool 2.4.7.0 Nov 8 2010 10:52:22
2010/11/14 16:51:00.0015 ================================================================================
2010/11/14 16:51:00.0015 SystemInfo:
2010/11/14 16:51:00.0015
2010/11/14 16:51:00.0015 OS Version: 5.1.2600 ServicePack: 3.0
2010/11/14 16:51:00.0015 Product type: Workstation
2010/11/14 16:51:00.0015 ComputerName: HP365
2010/11/14 16:51:00.0015 UserName: Owner
2010/11/14 16:51:00.0015 Windows directory: C:\WINDOWS
2010/11/14 16:51:00.0015 System windows directory: C:\WINDOWS
2010/11/14 16:51:00.0015 Processor architecture: Intel x86
2010/11/14 16:51:00.0015 Number of processors: 2
2010/11/14 16:51:00.0015 Page size: 0x1000
2010/11/14 16:51:00.0015 Boot type: Normal boot
2010/11/14 16:51:00.0015 ================================================================================
2010/11/14 16:51:01.0515 Initialize success
2010/11/14 16:51:18.0203 ================================================================================
2010/11/14 16:51:18.0203 Scan started
2010/11/14 16:51:18.0203 Mode: Manual;
2010/11/14 16:51:18.0203 ================================================================================
2010/11/14 16:51:19.0265 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/11/14 16:51:19.0531 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2010/11/14 16:51:19.0843 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/11/14 16:51:20.0031 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/11/14 16:51:20.0187 AFS2K (0ebb674888cbdefd5773341c16dd6a07) C:\WINDOWS\system32\drivers\AFS2K.sys
2010/11/14 16:51:20.0343 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys
2010/11/14 16:51:20.0875 ALCXWDM (8d6c30e515717248e0e52b85fd7ac466) C:\WINDOWS\system32\drivers\ALCXWDM.SYS
2010/11/14 16:51:21.0218 AmdK7 (8fce268cdbdd83b23419d1f35f42c7b1) C:\WINDOWS\system32\DRIVERS\amdk7.sys
2010/11/14 16:51:21.0484 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/11/14 16:51:22.0046 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/11/14 16:51:22.0218 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/11/14 16:51:22.0500 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/11/14 16:51:22.0640 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/11/14 16:51:22.0796 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/11/14 16:51:22.0968 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/11/14 16:51:23.0218 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/11/14 16:51:23.0359 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/11/14 16:51:23.0531 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/11/14 16:51:23.0718 Changer (2a5815ca6fff24b688c01f828b96819c) C:\WINDOWS\system32\drivers\Changer.sys
2010/11/14 16:51:24.0328 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/11/14 16:51:24.0578 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/11/14 16:51:24.0812 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/11/14 16:51:24.0953 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/11/14 16:51:25.0125 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/11/14 16:51:25.0437 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/11/14 16:51:25.0703 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/11/14 16:51:25.0875 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2010/11/14 16:51:26.0031 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/11/14 16:51:26.0203 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2010/11/14 16:51:26.0359 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/11/14 16:51:26.0531 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/11/14 16:51:26.0671 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/11/14 16:51:26.0843 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/11/14 16:51:27.0046 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/11/14 16:51:27.0265 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/11/14 16:51:27.0437 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys
2010/11/14 16:51:27.0703 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/11/14 16:51:27.0906 ialm (0acebb31989cbf9a5663fe4a33d28d21) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2010/11/14 16:51:28.0125 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/11/14 16:51:28.0375 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\System32\DRIVERS\intelide.sys
2010/11/14 16:51:28.0515 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/11/14 16:51:28.0734 ip6fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/11/14 16:51:28.0875 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/11/14 16:51:29.0062 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/11/14 16:51:29.0218 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/11/14 16:51:29.0390 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/11/14 16:51:29.0546 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/11/14 16:51:29.0703 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/11/14 16:51:29.0906 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/11/14 16:51:30.0093 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/11/14 16:51:30.0265 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/11/14 16:51:30.0437 lbrtfdc (406598827a1b5f77954de11dde115ced) C:\WINDOWS\system32\drivers\lbrtfdc.sys
2010/11/14 16:51:30.0656 ltmodem5 (fa2ed4a054360f3f873c15420f1f19cc) C:\WINDOWS\system32\DRIVERS\ltmdmnt.sys
2010/11/14 16:51:30.0843 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/11/14 16:51:31.0031 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/11/14 16:51:31.0203 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/11/14 16:51:31.0375 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/11/14 16:51:31.0515 MpFilter (c98301ad8173a2235a9ab828955c32bb) C:\WINDOWS\system32\DRIVERS\MpFilter.sys
2010/11/14 16:51:31.0781 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/11/14 16:51:31.0953 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/11/14 16:51:32.0203 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/11/14 16:51:32.0406 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/11/14 16:51:32.0578 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/11/14 16:51:32.0734 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/11/14 16:51:32.0875 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/11/14 16:51:33.0031 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/11/14 16:51:33.0187 MxlW2k (63d074073d5fda93163517c2a8f2ba5a) C:\WINDOWS\system32\drivers\MxlW2k.sys
2010/11/14 16:51:33.0359 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/11/14 16:51:33.0515 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/11/14 16:51:33.0687 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/11/14 16:51:33.0859 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/11/14 16:51:34.0031 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/11/14 16:51:34.0203 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/11/14 16:51:34.0375 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/11/14 16:51:34.0578 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/11/14 16:51:34.0734 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/11/14 16:51:34.0921 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/11/14 16:51:35.0109 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/11/14 16:51:35.0343 nv (2b298519edbfcf451d43e0f1e8f1006d) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2010/11/14 16:51:35.0546 nv_agp (29291c3a7256337327051cc37e4fc09a) C:\WINDOWS\system32\DRIVERS\nv_agp.sys
2010/11/14 16:51:35.0671 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/11/14 16:51:35.0812 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/11/14 16:51:36.0000 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/11/14 16:51:36.0203 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2010/11/14 16:51:36.0359 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/11/14 16:51:36.0515 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/11/14 16:51:36.0671 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/11/14 16:51:36.0937 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/11/14 16:51:37.0140 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2010/11/14 16:51:37.0968 pfc (ed2e7f396b4098608c95bc3806bdf6fc) C:\WINDOWS\system32\drivers\pfc.sys
2010/11/14 16:51:38.0140 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/11/14 16:51:38.0296 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
2010/11/14 16:51:38.0437 Ps2 (bffdb363485501a38f0bca83aec810db) C:\WINDOWS\system32\DRIVERS\PS2.sys
2010/11/14 16:51:38.0625 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/11/14 16:51:38.0781 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/11/14 16:51:38.0921 PxHelp20 (80c824c78dd1cac1833ae5dcca02b327) C:\WINDOWS\system32\DRIVERS\PxHelp20.sys
2010/11/14 16:51:39.0375 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/11/14 16:51:39.0531 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/11/14 16:51:39.0703 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/11/14 16:51:39.0859 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/11/14 16:51:40.0031 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/11/14 16:51:40.0187 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/11/14 16:51:40.0406 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/11/14 16:51:40.0562 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/11/14 16:51:40.0750 rtl8139 (2ef9c0dc26b30b2318b1fc3faa1f0ae7) C:\WINDOWS\system32\DRIVERS\R8139n51.SYS
2010/11/14 16:51:40.0906 S3Psddr (0dbcc071a268e0340a2ba6bdd98bace4) C:\WINDOWS\system32\DRIVERS\s3gnbm.sys
2010/11/14 16:51:41.0093 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/11/14 16:51:41.0296 Serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/11/14 16:51:41.0453 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/11/14 16:51:41.0609 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/11/14 16:51:41.0906 SiS315 (bdfef5c5d41ba377852389e8f07104ea) C:\WINDOWS\system32\DRIVERS\sisgrp.sys
2010/11/14 16:51:42.0062 SISAGP (923d23638c616eecb0d811461161d0b8) C:\WINDOWS\system32\DRIVERS\SISAGPX.sys
2010/11/14 16:51:42.0203 SiSkp (7e9e5823afbb5af2851abb1659ff627d) C:\WINDOWS\system32\DRIVERS\srvkp.sys
2010/11/14 16:51:42.0515 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/11/14 16:51:42.0703 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/11/14 16:51:42.0890 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/11/14 16:51:43.0125 StillCam (a9573045baa16eab9b1085205b82f1ed) C:\WINDOWS\system32\DRIVERS\serscan.sys
2010/11/14 16:51:43.0281 SunkFilt (a3df1466aafdc62b21765072c5edaa9a) C:\WINDOWS\System32\Drivers\sunkfilt.sys
2010/11/14 16:51:43.0546 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/11/14 16:51:43.0718 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/11/14 16:51:44.0109 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/11/14 16:51:44.0343 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/11/14 16:51:44.0531 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/11/14 16:51:44.0703 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/11/14 16:51:44.0859 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/11/14 16:51:45.0203 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/11/14 16:51:45.0500 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/11/14 16:51:45.0718 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
2010/11/14 16:51:45.0875 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/11/14 16:51:46.0046 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/11/14 16:51:46.0203 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/11/14 16:51:46.0375 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2010/11/14 16:51:46.0515 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/11/14 16:51:46.0687 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/11/14 16:51:46.0875 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/11/14 16:51:47.0046 viaagp1 (0e3e3fae3a0a58b8d936a8e841a17d16) C:\WINDOWS\system32\DRIVERS\viaagp1.sys
2010/11/14 16:51:47.0203 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\System32\DRIVERS\viaide.sys
2010/11/14 16:51:47.0375 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/11/14 16:51:47.0562 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/11/14 16:51:47.0765 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/11/14 16:51:47.0984 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
2010/11/14 16:51:48.0156 {6080A529-897E-4629-A488-ABA0C29B635E} (fd1f4e9cf06c71c8d73a24acf18d8296) C:\WINDOWS\system32\drivers\ialmsbw.sys
2010/11/14 16:51:48.0296 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91} (d4d7331d33d1fa73e588e5ce0d90a4c1) C:\WINDOWS\system32\drivers\ialmkchw.sys
2010/11/14 16:51:48.0328 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)
2010/11/14 16:51:48.0343 ================================================================================
2010/11/14 16:51:48.0343 Scan finished
2010/11/14 16:51:48.0343 ================================================================================
2010/11/14 16:51:48.0359 Detected object count: 1
2010/11/14 16:53:01.0328 \HardDisk0 - will be cured after reboot
2010/11/14 16:53:01.0328 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure
2010/11/14 16:53:08.0125 Deinitialize success

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,705 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:06 AM

Posted 14 November 2010 - 10:10 PM

OK good. You needed a reboot after that scan. Now let's try the other tools again.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware



Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#8 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 15 November 2010 - 12:55 AM

I ran MBAM successfully (the MBAM log is included below), but I could not download ATF Cleaner. Whatever is causing my problems seems to be blocking this download. I get an "Internet Explorer cannot display the webpage" message. I can go to the atribune home page and navigate this site, but when I select their download, I get the same error.

The SUPERAntiSpyware download worked fine. (I have not run this yet.)

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5117

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/14/2010 9:27:19 PM
mbam-log-2010-11-14 (21-27-19).txt

Scan type: Quick scan
Objects scanned: 170365
Time elapsed: 21 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Documents\Server\admin.txt (Malware.Trace) -> Quarantined and deleted successfully.

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,705 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:06 AM

Posted 15 November 2010 - 11:31 AM

Try it again after the SAS scan..

If still no joy try this instead..

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#10 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 17 November 2010 - 02:48 AM

I ran the SAS scan, but still couldn't get the ATF Cleaner to download (same problem).

I tried both of your links to TFC and these pages are also blocked. (Same problem).

Any advice?

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,705 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:06 AM

Posted 17 November 2010 - 12:18 PM

Now it is also possible that your firewall or SpyBot if installed, is blocking the installs.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#12 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 19 November 2010 - 01:01 AM

I uninstalled Spybot before my first post, so I'm pretty sure that this is not the problem.
I do have a hardware firewall (sonicwall), but it gives an entirely different message when it blocks a site.

When I first started this thread, I was getting the same message anytime I tried to download windows updates or tried to update Microsoft Security Essentials. After I ran TDSSKiller, I was able to access Microsoft updates just fine. But now I have the same message (interruption) when trying to download ATF. Microsoft Security Essentials still updates just fine.

#13 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,705 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:06 AM

Posted 19 November 2010 - 03:14 PM

Try going here and see if the automatic FIX pops up.. or there will be a manual solution option.

http://support.microsoft.com/kb/956196
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#14 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 21 November 2010 - 06:12 PM

I ran the Microsoft FIX. It had me update my .NET framework, which I did. I then re-ran the FIX link. All it found was a realplayer add-on with a problem--which it says it fixed. But this didn't solve my problem.

Your thoughts?

#15 Mike 2005

Mike 2005
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:01:06 AM

Posted 21 November 2010 - 06:14 PM

To recap...

TFC and ATC downloads sites are both blocked.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users