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Aw, Snap....Shockwave Crashes


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#1 jungian

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Posted 13 October 2010 - 05:24 PM

I am using a DELL Inspiron Model E1505 with Windows XP

I keep getting the "Aw Snap" Chrome Crash notice depicted below. This message came up while using my Chrome Browser but shockwave also crashes when I use Firefox.

I have attempted the solutions listed below but they have not worked.

1. disabled extensions
2. uninstalled and reinstalled Chrome
3. Uninstalled and reinstalled Adobe Flash
4. Have latest Adobe Plugins
5. Turned off Firewall
6. Run AVG anti-Virus Software to confirm laptop is not infected with a virus.

Related to this is that I have C-Print Software which I have been using at work for a few years was downloaded from a disk onto my laptop. Since the "Aw Snap" warning began appearing early this afternoon the software will not come up when I try to open it up.

These have not worked. Any suggestions for a cure?

Thank you

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#2 Gabrial

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Posted 13 October 2010 - 06:01 PM

You say your "Shockwave" crashes, yet you have done nothing with your Shockwave installation. Shockwave Player is not Flash Player.

Download the Shockwave Player Uninstaller and Shockwave Player Installer for your browser here:

http://www.adobe.com/shockwave/download/alternates/#sp

Uninstall using the Uninstaller, reboot, and then install for the appropriate OS/Browser.

#3 jungian

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Posted 14 October 2010 - 12:31 AM

I apologize for the incompleteness of my original question.

I had already uninstalled and reinstalled Shockwave.

My problem still persists.

In what may or may not be related to my original question/problem my .cps documents are no longer coming up.

Any suggestions, insights, cures will be appreciated.

Thank you

Jungian

#4 Gabrial

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Posted 14 October 2010 - 01:22 AM

What happens when you press reload? What page are you trying to display?

#5 jungian

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Posted 14 October 2010 - 09:06 AM

I got it to work.

Thank you

#6 cryptodan

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Posted 14 October 2010 - 01:29 PM

What was the resolution, so it may help others with the same issues.




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