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SID: 23615 HTTPS Tidserv Request 2 detected, Symantec Endpoint notification message


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8 replies to this topic

#1 melissakay

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Posted 20 September 2010 - 11:17 AM

Found similar topic ref 317723, and I was hoping I could get some help with my own issue. i went ahead and performed the scans recommended in that topic.

OTL.txt:

OTL logfile created on: 9/17/2010 4:26:23 PM - Run 1
OTL by OldTimer - Version 3.2.12.1 Folder = C:\Documents and Settings\Administrator\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

Removed mis placed OTL log.

Edited by boopme, 20 September 2010 - 12:55 PM.


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#2 boopme

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Posted 20 September 2010 - 12:56 PM

Heelo, Iwould like you to try something here or we will move to the proper log forum.

You are running Norton??

Is this PC on a network?

Run a full system scan in safe mode with the latest Norton definitions. Then unplug the network connection and reboot the computer. Does the backdoor.tidserv detection come up again? If so, then we need to search for another undetected process on your computer.


Now run TDDS Killer
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?
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#3 melissakay

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Posted 20 September 2010 - 03:34 PM

Hello, thank you for your attention! I followed your instructions and my reults are as follows:


2010/09/20 14:48:45.0843 TDSS rootkit removing tool 2.4.2.1 Sep 7 2010 14:43:44
2010/09/20 14:48:45.0843 ================================================================================
2010/09/20 14:48:45.0843 SystemInfo:
2010/09/20 14:48:45.0843
2010/09/20 14:48:45.0843 OS Version: 5.1.2600 ServicePack: 3.0
2010/09/20 14:48:45.0843 Product type: Workstation
2010/09/20 14:48:45.0843 ComputerName: M35123
2010/09/20 14:48:45.0843 UserName: Administrator
2010/09/20 14:48:45.0843 Windows directory: C:\WINDOWS
2010/09/20 14:48:45.0843 System windows directory: C:\WINDOWS
2010/09/20 14:48:45.0843 Processor architecture: Intel x86
2010/09/20 14:48:45.0843 Number of processors: 1
2010/09/20 14:48:45.0843 Page size: 0x1000
2010/09/20 14:48:45.0843 Boot type: Normal boot
2010/09/20 14:48:45.0843 ================================================================================
2010/09/20 14:48:45.0843 SetPrivileges failed!
2010/09/20 14:48:46.0265 Initialize success
2010/09/20 14:57:36.0937 ================================================================================
2010/09/20 14:57:36.0937 Scan started
2010/09/20 14:57:36.0937 Mode: Manual;
2010/09/20 14:57:36.0937 ================================================================================
2010/09/20 14:57:38.0906 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/09/20 14:57:39.0046 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
2010/09/20 14:57:39.0234 aeaudio (ad707942e4ccb28d77cee5ed989c9e55) C:\WINDOWS\system32\drivers\aeaudio.sys
2010/09/20 14:57:39.0343 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/09/20 14:57:39.0453 AegisP (375eb0b97e3950adef3633c27a82438b) C:\WINDOWS\system32\DRIVERS\AegisP.sys
2010/09/20 14:57:39.0531 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/09/20 14:57:39.0671 AgereSoftModem (593aefc67283d409f34cc1245d00a509) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
2010/09/20 14:57:40.0156 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/09/20 14:57:40.0281 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/09/20 14:57:40.0359 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/09/20 14:57:40.0578 ati2mtag (fd6d77a3070a57308d87a7d57144aae0) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
2010/09/20 14:57:40.0812 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/09/20 14:57:40.0921 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/09/20 14:57:41.0015 awecho (7305e36433ae7ce4a878ccc900bcf2a8) C:\WINDOWS\system32\drivers\awechomd.sys
2010/09/20 14:57:41.0062 awlegacy (1464f3daf223e7a204baf1b556ee7769) C:\WINDOWS\System32\Drivers\awlegacy.sys
2010/09/20 14:57:41.0093 AW_HOST (71c32536b50136e9e439306a2e9296e2) C:\WINDOWS\system32\drivers\aw_host5.sys
2010/09/20 14:57:41.0187 b57w2k (2fa609c3411ec5f77f42d0b04d304ae5) C:\WINDOWS\system32\DRIVERS\b57xp32.sys
2010/09/20 14:57:41.0281 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/09/20 14:57:41.0437 BTKRNL (890b2294e33039574f5617ec8fb5a7b3) C:\WINDOWS\system32\drivers\btkrnl.sys
2010/09/20 14:57:41.0609 BTWUSB (2d0fc1415956e84cbb06b2542f3bda41) C:\WINDOWS\system32\Drivers\btwusb.sys
2010/09/20 14:57:41.0781 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/09/20 14:57:41.0906 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/09/20 14:57:41.0968 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/09/20 14:57:42.0031 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/09/20 14:57:42.0140 ClntMgmt.sys (0d27d11ddfae7cf4e7cda7f4137f1359) C:\WINDOWS\System32\Drivers\ClntMgmt.sys
2010/09/20 14:57:42.0187 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2010/09/20 14:57:42.0281 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2010/09/20 14:57:42.0390 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/09/20 14:57:42.0453 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/09/20 14:57:42.0531 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/09/20 14:57:42.0578 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/09/20 14:57:42.0625 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/09/20 14:57:42.0671 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/09/20 14:57:42.0718 dsNcAdpt (b2c3f71b86e25c3df78339ddb40a7562) C:\WINDOWS\system32\DRIVERS\dsNcAdpt.sys
2010/09/20 14:57:42.0859 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2010/09/20 14:57:42.0968 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2010/09/20 14:57:43.0171 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/09/20 14:57:43.0265 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2010/09/20 14:57:43.0343 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/09/20 14:57:43.0390 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2010/09/20 14:57:43.0484 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/09/20 14:57:43.0578 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/09/20 14:57:43.0609 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/09/20 14:57:43.0687 Gernuwa (fd25177ced6751c14de170d8282ced90) C:\WINDOWS\system32\drivers\Gernuwa.sys
2010/09/20 14:57:43.0734 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/09/20 14:57:43.0843 GTIPCI21 (b6b1f53f585b41091eb3586f8297a379) C:\WINDOWS\system32\DRIVERS\gtipci21.sys
2010/09/20 14:57:43.0953 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/09/20 14:57:44.0093 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/09/20 14:57:44.0421 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/09/20 14:57:44.0546 idisw2km (da242c93d44675136c719cb1e83cd2a1) C:\WINDOWS\system32\DRIVERS\idisw2km.sys
2010/09/20 14:57:44.0625 IFXTPM (d542b05bab582295afbd92b1965be68a) C:\WINDOWS\system32\DRIVERS\IFXTPM.SYS
2010/09/20 14:57:44.0703 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/09/20 14:57:44.0843 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/09/20 14:57:44.0875 ip6fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/09/20 14:57:44.0953 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/09/20 14:57:45.0000 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/09/20 14:57:45.0046 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/09/20 14:57:45.0093 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/09/20 14:57:45.0203 irda (aca5e7b54409f9cb5eed97ed0c81120e) C:\WINDOWS\system32\DRIVERS\irda.sys
2010/09/20 14:57:45.0312 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/09/20 14:57:45.0390 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/09/20 14:57:45.0468 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/09/20 14:57:45.0578 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2010/09/20 14:57:45.0656 kbstuff (ee79516334a94d263c784958e1ed0ae4) C:\WINDOWS\system32\DRIVERS\kbstuff5.sys
2010/09/20 14:57:45.0812 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/09/20 14:57:45.0937 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/09/20 14:57:46.0140 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/09/20 14:57:46.0234 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/09/20 14:57:46.0296 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/09/20 14:57:46.0421 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/09/20 14:57:46.0500 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/09/20 14:57:46.0609 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/09/20 14:57:46.0703 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/09/20 14:57:46.0875 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/09/20 14:57:46.0968 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/09/20 14:57:47.0093 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/09/20 14:57:47.0203 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/09/20 14:57:47.0312 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/09/20 14:57:47.0359 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/09/20 14:57:47.0546 NAVENG (0953bb24c1e70a99c315f44f15993c17) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100920.002\NAVENG.SYS
2010/09/20 14:57:47.0656 NAVEX15 (3ddb0bef60b65df6b110c23e17cd67dc) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100920.002\NAVEX15.SYS
2010/09/20 14:57:47.0984 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/09/20 14:57:48.0093 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/09/20 14:57:48.0218 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/09/20 14:57:48.0250 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/09/20 14:57:48.0312 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/09/20 14:57:48.0359 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/09/20 14:57:48.0453 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/09/20 14:57:48.0531 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/09/20 14:57:48.0703 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/09/20 14:57:48.0796 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/09/20 14:57:48.0984 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/09/20 14:57:49.0125 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/09/20 14:57:49.0187 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/09/20 14:57:49.0250 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/09/20 14:57:49.0312 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2010/09/20 14:57:49.0406 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/09/20 14:57:49.0484 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/09/20 14:57:49.0593 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/09/20 14:57:49.0796 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/09/20 14:57:49.0828 Pcmcia (7ed2a0c770ea664d23c9cf2fb9aad267) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
2010/09/20 14:57:49.0828 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\pcmcia.sys. Real md5: 7ed2a0c770ea664d23c9cf2fb9aad267, Fake md5: 9e89ef60e9ee05e3f2eef2da7397f1c1
2010/09/20 14:57:49.0843 Pcmcia - detected Rootkit.Win32.TDSS.tdl3 (0)
2010/09/20 14:57:50.0109 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/09/20 14:57:50.0187 prepdrvr (9b322103efe09f5f4a957af62b0387b1) C:\WINDOWS\system32\CCM\prepdrv.sys
2010/09/20 14:57:50.0234 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
2010/09/20 14:57:50.0265 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/09/20 14:57:50.0296 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/09/20 14:57:50.0437 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/09/20 14:57:50.0515 Rasirda (0207d26ddf796a193ccd9f83047bb5fc) C:\WINDOWS\system32\DRIVERS\rasirda.sys
2010/09/20 14:57:50.0546 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/09/20 14:57:50.0578 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/09/20 14:57:50.0609 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/09/20 14:57:50.0718 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/09/20 14:57:50.0750 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/09/20 14:57:50.0812 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2010/09/20 14:57:50.0875 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/09/20 14:57:51.0000 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/09/20 14:57:51.0171 s24trans (e2c6abcbefb1d44f6aaeb1cd5d6062d4) C:\WINDOWS\system32\DRIVERS\s24trans.sys
2010/09/20 14:57:51.0265 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys
2010/09/20 14:57:51.0359 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/09/20 14:57:51.0468 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/09/20 14:57:51.0515 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/09/20 14:57:51.0593 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/09/20 14:57:51.0703 SMCIRDA (707647a1aa0edb6cbef61b0c75c28ed3) C:\WINDOWS\system32\DRIVERS\smcirda.sys
2010/09/20 14:57:51.0781 smwdm (858934c454bdc6664c752bf0cd3eaeae) C:\WINDOWS\system32\drivers\smwdm.sys
2010/09/20 14:57:52.0000 SPBBCDrv (e621bb5839cf45fa477f48092edd2b40) C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
2010/09/20 14:57:52.0140 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/09/20 14:57:52.0234 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/09/20 14:57:52.0343 SRTSP (2abf82c8452ab0b9ffc74a2d5da91989) C:\WINDOWS\system32\Drivers\SRTSP.SYS
2010/09/20 14:57:52.0453 SRTSPL (e2f9e5887bea5bd8784d337e06eda31b) C:\WINDOWS\system32\Drivers\SRTSPL.SYS
2010/09/20 14:57:52.0687 SRTSPX (3b974c158fabd910186f98df8d3e23f3) C:\WINDOWS\system32\Drivers\SRTSPX.SYS
2010/09/20 14:57:52.0968 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/09/20 14:57:53.0140 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/09/20 14:57:53.0218 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/09/20 14:57:53.0421 SymEvent (a54ff04bd6e75dc4d8cb6f3e352635e0) C:\Program Files\Symantec\SYMEVENT.SYS
2010/09/20 14:57:53.0562 SYMREDRV (394b2368212114d538316812af60fddd) C:\WINDOWS\System32\Drivers\SYMREDRV.SYS
2010/09/20 14:57:53.0718 SYMTDI (d46676bb414c7531bdffe637a33f5033) C:\WINDOWS\System32\Drivers\SYMTDI.SYS
2010/09/20 14:57:54.0015 SynTP (0c1762fef34b265498ef2f3bef7f1d64) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2010/09/20 14:57:54.0156 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/09/20 14:57:54.0234 SysPlant (1295b1da3e2a2c24c7d176f6e97afbd1) C:\WINDOWS\SYSTEM32\Drivers\SysPlant.sys
2010/09/20 14:57:54.0359 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/09/20 14:57:54.0453 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/09/20 14:57:54.0593 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/09/20 14:57:54.0734 Teefer2 (1de2e1357552a79f39bff003a11c533e) C:\WINDOWS\system32\DRIVERS\teefer2.sys
2010/09/20 14:57:54.0812 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/09/20 14:57:54.0953 tifm21 (0edc3cf7b38f4260eb006c38e4a44de4) C:\WINDOWS\system32\drivers\tifm21.sys
2010/09/20 14:57:55.0109 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/09/20 14:57:55.0218 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/09/20 14:57:55.0343 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
2010/09/20 14:57:55.0578 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/09/20 14:57:55.0828 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/09/20 14:57:55.0875 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/09/20 14:57:55.0937 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/09/20 14:57:56.0000 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/09/20 14:57:56.0093 uts_bus (df8bb0e93518f74d943046a1162bbcdd) C:\WINDOWS\system32\DRIVERS\uts_bus.sys
2010/09/20 14:57:56.0171 uts_mdfl (3427fe9a31e50d0dac3e062f8dd3be41) C:\WINDOWS\system32\DRIVERS\uts_mdfl.sys
2010/09/20 14:57:56.0296 uts_mdm (8fa13cd6a1cf2612ddbc056d23c5c0ad) C:\WINDOWS\system32\DRIVERS\uts_mdm.sys
2010/09/20 14:57:56.0390 uts_serd (edd4d6275289014457e84ecb60ad5c2d) C:\WINDOWS\system32\DRIVERS\uts_serd.sys
2010/09/20 14:57:56.0484 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/09/20 14:57:56.0656 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/09/20 14:57:56.0875 w22n51 (b6cb2cce557ce57c72c3d31e701e6e39) C:\WINDOWS\system32\DRIVERS\w22n51.sys
2010/09/20 14:57:57.0250 w29n51 (d6006de6a6ed423d8016a03bc50cbe6b) C:\WINDOWS\system32\DRIVERS\w29n51.sys
2010/09/20 14:57:57.0546 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/09/20 14:57:57.0640 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/09/20 14:57:57.0843 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
2010/09/20 14:57:57.0984 WPS (c1620ebb375d3b02e31fd311c44fedeb) C:\WINDOWS\system32\drivers\wpsdrvnt.sys
2010/09/20 14:57:58.0203 WpsHelper (a930c1d2a7d0cb01810c9912d101b83c) C:\WINDOWS\system32\drivers\WpsHelper.sys
2010/09/20 14:57:58.0687 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2010/09/20 14:57:59.0046 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2010/09/20 14:57:59.0234 ================================================================================
2010/09/20 14:57:59.0234 Scan finished
2010/09/20 14:57:59.0234 ================================================================================
2010/09/20 14:57:59.0250 Detected object count: 1
2010/09/20 15:00:43.0625 Pcmcia (7ed2a0c770ea664d23c9cf2fb9aad267) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
2010/09/20 15:00:43.0625 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\pcmcia.sys. Real md5: 7ed2a0c770ea664d23c9cf2fb9aad267, Fake md5: 9e89ef60e9ee05e3f2eef2da7397f1c1
2010/09/20 15:00:45.0109 Backup copy found, using it..
2010/09/20 15:00:45.0203 C:\WINDOWS\system32\DRIVERS\pcmcia.sys - will be cured after reboot
2010/09/20 15:00:45.0203 Rootkit.Win32.TDSS.tdl3(Pcmcia) - User select action: Cure
2010/09/20 15:00:50.0171 Deinitialize success

___________________________________________________________________

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4658

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

9/20/2010 3:22:51 PM
mbam-log-2010-09-20 (15-22-51).txt

Scan type: Quick scan
Objects scanned: 174042
Time elapsed: 14 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\wnxmal (Rogue.SecuritySuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Favorites\_favdata.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\pcconfig\Local Settings\Application Data\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
_________________________________________________________________________________

Thanks again..Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4658

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

9/20/2010 3:22:51 PM
mbam-log-2010-09-20 (15-22-51).txt

Scan type: Quick scan
Objects scanned: 174042
Time elapsed: 14 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\wnxmal (Rogue.SecuritySuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Favorites\_favdata.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\pcconfig\Local Settings\Application Data\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
____________________________________________________

I haven't seen the Endpoint notification alert today..

Thanks for all of your help.

#4 boopme

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Posted 20 September 2010 - 03:55 PM

You're welcome! I am sure we killed the notifier and I see we foynd a few more. Lets' get anything else and then we'll mop up.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?
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#5 melissakay

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Posted 20 September 2010 - 03:56 PM

oh, and yes this laptop is usually on my company network, although since this issue started I've been keeping it off the network. I am only running Symantec Endpoint, I ran a full scan like you recommended, and it didn't find anything... but the other programs did obviously.

Thanks again!

#6 melissakay

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Posted 21 September 2010 - 09:14 AM

Hello again!
I let the scan run over night and here are the results of SUPERAntiSpy:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/20/2010 at 06:46 PM

Application Version : 4.43.1000

Core Rules Database Version : 5544
Trace Rules Database Version: 3356

Scan type : Complete Scan
Total Scan Time : 02:26:44

Memory items scanned : 274
Memory threats detected : 0
Registry items scanned : 6688
Registry threats detected : 0
File items scanned : 53396
File threats detected : 48

Adware.Tracking Cookie
banners.securedataimages.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
bc.youporn.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
cdn4.specificclick.net [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
content.oddcast.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
core.insightexpressai.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
homepornbay.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
ia.media-imdb.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
img-cdn.mediaplex.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
media.mtvnservices.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
media.onsugar.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
media.scanscout.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
media1.break.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
msnbcmedia.msn.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
objects.tremormedia.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
oddcast.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
s0.2mdn.net [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
secure-us.imrworldwide.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
teenbff.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
vidii.hardsextube.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.8teenxxx.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.alphaporno.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.homesexdaily.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.mofosex.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.naiadsystems.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.pornbase.org [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.realgfporn.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.shemale-porn-galls.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.shemalexxxmovs.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www.sunporno.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
www1.yporn.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
wwwstatic.megaporn.com [ C:\Documents and Settings\dpoarch\Application Data\Macromedia\Flash Player\#SharedObjects\WH78UF3P ]
cdn.eyewonder.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
cdn4.specificclick.net [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
core.insightexpressai.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
img-cdn.mediaplex.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
media.mtvnservices.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
media.onsugar.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
media.scanscout.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
media1.break.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
msnbcmedia.msn.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
objects.tremormedia.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
s0.2mdn.net [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]
secure-us.imrworldwide.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\GC4JQPEZ ]

Rogue.Agent/Gen-Nullo[DLL]
C:\WINDOWS\AFADEJUZAKAX.DLL
C:\WINDOWS\AJEMOBELISUZ.DLL
C:\WINDOWS\IDOPUBITUKIXUYOY.DLL
C:\WINDOWS\OGELOLACIH.DLL
C:\WINDOWS\URIZAJIFO.DLL


It prompted for a reboot, and when Windows came back into normal mode, I noticed a popup in the notification area from Symantec Posted Image

Thank you, thank you thank you !

#7 boopme

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Posted 21 September 2010 - 09:48 AM

Well looks much better now. I can't understand what Norton wants. I guess take a look (RISK)and post it back if you can. You never now.

Edited by boopme, 21 September 2010 - 09:51 AM.

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#8 melissakay

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Posted 21 September 2010 - 02:27 PM

Looks like everything in those logs (3 items) have been successfully deleted. I appreciate all of your help! This has been the best experience I've ever had with a support forum, and definitely the least stress I've felt with a malware infection!

Thanks a million

#9 boopme

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Posted 21 September 2010 - 03:49 PM

Woo hoo and thanks Melissa :thumbsup:

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security




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