I Hate Adware/spyware!

Hello. I have had a problem lately with my computer having massive loads of adware and it's affecting my whole computer even when I have the internet cable disconnected! Here is my HijackThis log... I see some stuff that shouldn't be on there but I don't want to delete anything without someone who knows what they're doing approval.

Logfile of HijackThis v1.99.1
Scan saved at 5:05:10 PM, on 11/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\etb\pokapoka79.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Ziggy\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.100.135.3:3128
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DeskMateAutoUpdate] C:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Outlook Mail Services] express.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe
O4 - HKLM\..\RunServices: [Outlook Mail Services] express.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Outlook Mail Services] express.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll (file missing)
O9 - Extra 'Tools' menuitem: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis...34/sdcregie.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093995826884
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: taskms - C:\WINDOWS\addins\taskms.dll (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE



I'm not sure what to do. But this is becoming a major issue.
Please help.

Thanks for your time,

Rachiela

Welcome to the forum. I am checking your log now and will return as soon as I have researched all the items.

While we are working together, please ....

• Reply to this thread. Do not start a new topic.
• If you are unsure of what to do, stop and ask! Don't keep going on.
• Be patient. HijackThis logs take some time to research.

Please note the following:

• I will be working on your Malware issues: This may or may not, solve other issues you may have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine is clear. (Absence of symptoms does not mean that everything is clear.)
• The process may take considerable time.

Hi

You may want to print out these instructions or save them as a text file with Notepad to your desktop for easy referenece. Read this instructions carefully and feel free to ask if you're unsure about something

===============

Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

Also move the "Backups" folder, for HiJackThis, if present.

===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

Viewpoint Manager

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\etb\pokapoka79.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\DOCUME~1\Ziggy\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.directsearchzone.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.directsearchzone.com/sp2.php

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DeskMateAutoUpdate] C:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
O4 - HKLM\..\Run: [Outlook Mail Services] express.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe
O4 - HKLM\..\RunServices: [Outlook Mail Services] express.exe
O4 - HKCU\..\Run: [Outlook Mail Services] express.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe

O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab

O20 - Winlogon Notify: taskms - C:\WINDOWS\addins\taskms.dll (file missing)

Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

• Click Start
• Open My Computer
• Select the Tools menu and click Folder Options
• Select the View Tab
• Under the Hidden files and folders heading select Show hidden files and folders
• Uncheck the Hide protected operating system files (recommended) option
• Click Yes to confirm
• Click OK

folders...

C:\Program Files\Viewpoint
C:\WINDOWS\etb
C:\PROGRA~1\DESKMA~1

files...

C:\Program Files\Common Files\Windows\services32.exe
C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe

Search for...

express.exe

...using "Start | Search...".

-

===============

Post back a new log, and let me know how everything goes.

-

Hello,

First and foremost I would like to thank you for your help. I really appreciate it.

Secondly, I've already run into something stubborn. I went into the Misc Tools in Hijack This and tried to delete two of the four entries you told me to, only one went away. C:\WINDOWS\etb\pokapoka79.exe wouldn't go away it just kept reappearing everytime I clicked refresh and also, you told me to delete C:\DOCUME~1\Ziggy\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe I found one that said 2 instead of 1 (C:\DOCUME~2\Ziggy\LOCALS~2\Temp\Temporary Directory 2 for HijackThis.zip\HijackThis.exe) am I supposed to delete that if I cannont find an entry that says 1?

Thank you again for your help,

Rachiela

Hi

Thanks for your response.

you told me to delete C:\DOCUME~1\Ziggy\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe I found one that said 2 instead of 1 (C:\DOCUME~2\Ziggy\LOCALS~2\Temp\Temporary Directory 2 for HijackThis.zip\HijackThis.exe) am I supposed to delete that if I cannont find an entry that says 1?

The folder was mentioned in the HJT log. It is possible it could be hidden. Can you post a new HJT log so i can see how we are getting on with the clean up

I wait for your response

Hello again.
Here is the new log file.

Logfile of HijackThis v1.99.1
Scan saved at 7:24:17 PM, on 11/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Ziggy\Desktop\Hijack This\HijackThis.exe
C:\WINDOWS\etb\pokapoka79.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.100.135.3:3128
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll (file missing)
O9 - Extra 'Tools' menuitem: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis...34/sdcregie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093995826884
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE



I only ran into to three problems.
One, I cannot seem to delete O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe.
Also, I found the file/folder etb and it wouldn't delete either.
And, finally, I ran into the blue screen of death. I've seen it a few times since whatever this is took my computer over, it says:

A problem has been detected and windows has been shut down to prevent damage to your computer.
IRQL_NOT LESS_OR_EQUAL... blah, blah, blah.
Tech info:
*** STOP: 0x0000000A, (0xE27c010, 0x000000FF, 0x00000000, 0x80563DBA)
Beginning dump of physical memory. Dump complete.

Oh, and a final observation, my mouse always has a blinking hour glass next to it now regardless of what I'm doing. I don't know if you need to know those last two things but I thought I'd give you the whole picture to get a better idea of what's going on.

Thank you soooo much,

Rachiela

Hi

Let's continue with the following:

-------------------------------

You need to download Elite Toolbar Remover, Unzip it on the desktop.

Next locate the folder, open it and double click on ETremover v212. the program will open then just press Scan and kill malware

------------------------------

Please go to:

• start
• control panel
• add/remove programs

Find and remove these programs (if they are present)

• Freeprod Toolbar

--------------------------------

Run HiJackThis and click "Scan", then check(tick) the following, if present:

O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe

O9 - Extra button: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll (file missing)
O9 - Extra 'Tools' menuitem: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll (file missing)

Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\WINDOWS\etb

-

===============

Post back a new log, and let me know how everything goes.

----------------------------------------------

A problem has been detected and windows has been shut down to prevent damage to your computer.
IRQL_NOT LESS_OR_EQUAL... blah, blah, blah.
Tech info:
*** STOP: 0x0000000A, (0xE27c010, 0x000000FF, 0x00000000, 0x80563DBA)
Beginning dump of physical memory. Dump complete.

Oh, and a final observation, my mouse always has a blinking hour glass next to it now regardless of what I'm doing. I don't know if you need to know those last two things but I thought I'd give you the whole picture to get a better idea of what's going on.

The BSOD is not neccessary connected to the malware problem, IRQL_NOT LESS_OR_EQUAL is related to a faulty driver in this case quite possible the mouse as you have described it doing some funny things. I would suggest reinstalling the driver for the mouse along with any associated software for it.

Here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 11:32:36 PM, on 11/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\etb\pokapoka79.exe
C:\Documents and Settings\Ziggy\Desktop\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.100.135.3:3128
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis...34/sdcregie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093995826884
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Umm . . . I still can't get rid of those two things. When I tried to delete C:\WINDOWS\etb I got the following error message:

Cannot delete nt_hide79.dll: Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.

Also, I keep trying to delete that stupid pokapoka79 thing and it won't go away either.

Oh, I deleted the navigationbar thing in add/delete programs but the navigation bar is still showing up which makes me think it didn't really go away.

Thank you very much for all your help.

Rachiela

Hi

Thanks for the new log. I will review the lasted log and report back shortly. Hopefully we can eradicate the Elite Toolbar for good.

You have done a great job so far

Hi

Let's continue with the fix. You may want to print out these instructions or save them as a text file with Notepad to your desktop because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Read this instructions carefully and feel free to ask if you're unsure about something.

===============

First job you need to restart Windows in safe mode as follows:

1. Restart your computer. As your computer restarts, repeatedly press the F8 key on your keyboard until the Windows Advanced Options menu appears.
2. Use the arrow key to select Safe Mode, and then press ENTER.
3. Use an arrow key to select an operating system and press ENTER.
4. When prompted whether you want your Windows to run in safe mode, click Yes.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\etb\pokapoka79.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:

O4 - HKLM\..\Run: [System service79] C:\WINDOWS\etb\pokapoka79.exe

Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present:

folders...

C:\WINDOWS\etb

-

===============

Noew Restart windows back into normal mode. Post back a new log, and let me know how everything goes.

I think we're getting somewhere...

Here's the new log.

Logfile of HijackThis v1.99.1
Scan saved at 12:47:10 PM, on 11/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Ziggy\Desktop\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.100.135.3:3128
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis...34/sdcregie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093995826884
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

So far, my computer started up... the first time, no blue screen of death, the little hourglass is gone, and I've only had one pop-up.

Thanks,
Rachiela

Hi

Great you are winning

On with the next bit you need to do:

Please download Ewido Security Suite, it is a free version of the program.

• Install ewido security suite
• When installing the program, under "Additonal Options" uncheck...
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should now be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
• You will need to update ewido to the latest definition files:
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
        (the status bar at the bottom will display "Update successful")
• Close Ewido Security Suite

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates
 
Once the updates are installed, do the following:

• Reboot computer into "Safe Mode" using the "F8" method...
  • As soon as the BIOS is loaded begin tapping the F8 key until the Boot Menu appears
  • Use the arrow keys to select the Safe Mode menu item
• Once in Safe Mode start Ewido Security Suite
• Click on scanner. (Note: Do not start any programs or open any windows while Ewido is scanning)
• Click on Complete System Scan, the scan will now begin.
• While the scan is in progress you will be promted to clean files, click OK.
• When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says "Perform action on all infections", then choose clean and click OK.
• Once the scan has completed, there will be a button located at the bottom of the screen named Save Report.
• Click Save Report.
• Now save the report .txt file to your desktop.
• Close Ewido Security Suite

Can you post the Ewido log back here into this thread. Thanks

Hello.

That was fairly painless here's the log.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:40:04 PM, 11/12/2005
+ Report-Checksum: D94C70FC

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\\ -> Spyware.AproposMedia : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{9E2092B1-77DB-2A6A-A476-8BAA6CC65237} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{B33C5B98-F4B9-B550-C81A-4EE9720874BF} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{B36D5282-D413-F545-CF79-A6CE970CFEBB} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\SearchRelevant\CLSID\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Updater.BHO\CLSID\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\WinStatX.Installer\CLSID\\ -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinDH -> Spyware.DealHelper : Cleaned with backup
HKLM\SOFTWARE\SearchRelevancy -> Spyware.SearchRelevancy : Cleaned with backup
HKLM\SOFTWARE\SearchRelevancy\Update -> Spyware.SearchRelevancy : Cleaned with backup
HKU\S-1-5-21-226776680-976348045-3251265363-1007\Software\EGDHTML -> Dialer.Generic : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@adopt.specificclick[1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@ads.addynamix[2].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@ads.pointroll[1].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@as-eu.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@as1.falkag[2].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@bluestreak[1].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@casalemedia[1].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@centrport[1].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@citi.bridgetrack[1].txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@e-2dj6wfl4wgdjkap.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@e-2dj6wjkoupc5egp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@e-2dj6wjnyqhdzalp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@msnportal.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@perf.overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@qksrv[2].txt -> Spyware.Cookie.Qksrv : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@revenue[2].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Ziggy\Cookies\ziggy@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Ziggy\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0F.dat/files\wtvh.dll -> Spyware.WildTangent : Error during cleaning
C:\Documents and Settings\Ziggy\Local Settings\Application Data\Wildtangent\Cdacache\00\00\2A.dat/files\wtvh.dll -> Spyware.WildTangent : Error during cleaning
C:\Documents and Settings\Ziggy\Local Settings\Temporary Internet Files\Content.IE5\YFMJI5IR\director_install[1].exe -> Spyware.Maxifiles : Cleaned with backup
C:\mc-110-12-0000080.exe -> Spyware.Maxifiles : Cleaned with backup
C:\meedia.exe -> Spyware.WinAD : Cleaned with backup
C:\Program Files\Common Files\Download\freeprodtb.exe -> Spyware.Maxifiles : Cleaned with backup
C:\Program Files\Common Files\Download\mc-110-12-0000080.exe -> Spyware.Maxifiles : Cleaned with backup
C:\Program Files\Common Files\InetGet\mc-110-12-0000080.exe -> Spyware.Maxifiles : Cleaned with backup
C:\Program Files\SB\Smart-Browser\BHO.0.1.0.155.dll -> Spyware.Thingies : Cleaned with backup
C:\Program Files\SearchRelevant\SearchRelevant.dll -> Spyware.Relevance : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP304\A0035067.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP305\A0035087.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0035119.dll -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0035144.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0036141.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0037143.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0037147.INI:ywtisc -> Spyware.OneMoreSearch : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0038135.dll -> Trojan.EliteBar.h : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0038145.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0039141.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0040143.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP306\A0040156.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP307\A0041155.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP307\A0042154.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP307\A0043154.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP307\A0044155.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP307\A0046155.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP308\A0046188.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0058252.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0058253.exe -> Spyware.Maxifiles : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0058293.dll -> Trojan.EliteBar.h : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0060373.dll -> Spyware.Retro64 : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0060386.dll -> Trojan.EliteBar.h : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0060387.exe -> Trojan.EliteBar : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0060388.exe -> Trojan.EliteBar : Cleaned with backup
C:\WINDOWS\bsx32 -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ADBN3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ADTMI1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ADVC5.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ADVCTX2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIB9894.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIC29667.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASID12180.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIE17070.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIF29819.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIF4502.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIFA15376.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIFWH29233.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIG21943.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIGT10102.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIH21180.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIH7853.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASII21469.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIL18549.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASILS29399.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIM4381.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIM9740.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIOG19375.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIOT25456.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIPF1965.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIR21184.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIRE20082.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIS24110.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIS31590.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIT17011.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIT26116.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIW11211.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\ASIWS3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\AUTOS2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\BID1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\BingoRoom1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\CARD2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\CARS3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\DATE4.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\EECH1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\EML1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\FAST1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\FINC3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\FINC5.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\FLWR1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\FMND1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\HEBE3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\HERBS1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\HOGAR3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\INK1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\JOBS4.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\MORT5.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\MOVS2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\NEWS2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\SHOP2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\SPZ3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\TECH2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\TMP3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\TRVL6.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\UTONE2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\VENUE1.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\WWW3.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\bsx32\XTFL2.bsx -> Spyware.BookedSpace : Cleaned with backup
C:\WINDOWS\SYSTEM32\SplWbr.dll -> Adware.eZula : Cleaned with backup
C:\WINDOWS\SYSTEM32\thinInstOIT61MegaV2s.dll -> Adware.eZula : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup


::Report End

However, at the end of the scan it said it couldn't remove two files because they were embedded in an archive.
The files and their archives were:
C:\Documents and Settings\Ziggy\Local Settings| Application Data\Wildtangent\Cadacache\00\00\0F.dat/files wtvh.dll
in C:\Documents and Settings\Ziggy\Local Settings| Application Data\Wildtangent\Cadacache\00\00\0F.dat
and
C:\Documents and Settings\Ziggy\Local Settings| Application Data\Wildtangent\Cadacache\00\00\2A.dat/files wtvh.dll
in C:\Documents and Settings\Ziggy\Local Settings| Application Data\Wildtangent\Cadacache\00\00\2A.dat

I told it no in both cases because I thought I should ask you first.

Thanks,
Rachiela

Hi

Thanks for the the logs. The error relates to wildtangent which is used with AOL IM service. I see from your log you use AOL instant messenger.

Wild Tangent is a video game software company specializing in online games. It has even made a partnership with AOL to include itself as part of the AOL Instant Messenger for their AIM games section. The WildTangent Web Driver is their technology that allows you to play 3D games over the Internet. Although its not technically considered spyware it does have built in components to update itself and gather information about the computer system including

Operating System Version
CPU Type and Speed
Memory Amount
Video Card type and Driver Version
Sound Card type and Driver Version
DirectX Version
Location that the Web Driver was installed from
It is also a MAJOR resource hog.

Next you need to do a bit of housekeeping, as follows:

Download CCleaner from here to clean temp files from your computer.

• Double click on the file to start the installation of the program.
• Select your language and click OK, then next.
• Read the license agreement and click I Agree.
• Click next to use the default install location. Click Install then finish to complete installation.
• Double click the CCleaner shortcut on the desktop to start the program.
• On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted.  (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
• If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
• Click Run Cleaner to run the program.
• Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
• After CCleaner has completed its process, click Exit.

Also can you copy/paste a new HJT log back here and also can you tell me how your computer is running now, thanks

Hey,

Here's the new HJT log...

Logfile of HijackThis v1.99.1
Scan saved at 3:20:02 PM, on 11/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ziggy\Desktop\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.100.135.3:3128
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/regis...34/sdcregie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093995826884
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

As for how my computer is running... it's doing great. It's turning on the first time. No blue screen of death and I've only had one pop up since I've turned it on.

Thanks for all your help and putting up with my computer "no-how" hehe...

Thanks again,
Rachiela